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Outrigger Guam Resort

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#1 of 20 Hotels in Tumon
Certificate of Excellence
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Outrigger Guam Resort
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1,341 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Reviewed 3 days ago NEW

My family LOVED staying at Outrigger, and should we return to Guam we will choose this property again. I am a beach walker, and having walked from one end of Tumon Beach to the other, I feel that this is the prettiest location on a overall spectacular beach. Outrigger has a clean, fine white sand beach and the lovely, still...

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Thank Elizabeth M
Reviewed 1 week ago

My husband and I went to Guam to visit family and have our honeymoon. For the first two weeks, we stayed with family and then we booked a room at the Outrigger, Pool and Ocean View. The room was perfect for the two of us, with a nice balcony to enjoy the sunsets! AC worked great, after a long hot...

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Helpful?
Thank Shaun L
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for taking the time to post your recent experience with the excellent rating. It is wonderful to hear that you enjoyed the room, a view of sunset , dinner through room service and a spa treatment. We are glad to be able to assist you and your husband to have the perfect honeymoon experience. Thank you...

Reviewed 2 weeks ago

Having been to Guam twice now, I've always enjoyed a stay at Outrigger. The taxi service is spot on, there's a 24 hour coffee shop in the lobby, and the location is perfect if you love to shop and visit DFS. Plus, walking around at night is always lively as it's near other hotels the Japanese like to frequent. Also,...

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Helpful?
Thank Kiara M
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! We appreciate you taking the time to post a review on the Outrigger Guam Beach Resort. Pleased to hear that you always enjoy staying with us. We hope welcome you back to the resort near future and you had wonderful trip back to home. Again, Si Yu'os Ma'ase - Thank you.

Bellingham, Washington
Reviewed 2 weeks ago

First a disclaimer - I do NOT like shopping and sunbathing lol so this is not a hotel I would personally visit again. We were just there for the day waiting for our next flight to Kyoto. We had an extra long layover from Truc Lagoon and needed somewhere to stay for 15 hours. The Outrigger is part of a...

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Helpful?
Thank Jill L
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai and thank you for your review. I was very sorry to hear that your stay was um-memorable. Many of our guests do enjoy our resort as well as the views of beach and urban Tumon area from rooms. Very glad that you enjoyed our nice quiet room. Hope we have the opportunity to welcome you back.

Reviewed 2 weeks ago

This is probably the best hotel in Guam. Room has the best ocean view. Service is exceptional. Staff in reception should be given credit for their hospitality and this is I believe the department that gets least appreciation from the management. Kudos to you guys!

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Helpful?
Thank AkirahEA
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for taking the time to post your recent experience with the excellent rating. It is wonderful to hear that you enjoyed the room, view and our reception staff. They take great pride in providing hospitable services. Thank you for staying with us. We hope to welcome you back soon! Again, Si Yu'os Ma'ase - Thank you.

Metro Manila, Philippines
Reviewed 3 weeks ago

Location is excellent. Near to interesting places.It in conveniently connected to shopping malls.Very accessible to the beach. Hotel staff are very helpful and courteous. Nice and picturesque views of the sea.

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Thank RogerRuth
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for taking the time to post your experience with the excellent rating. It is wonderful to hear that you are able to take advantage of our convenient location and enjoy service provided by our staff. They take great pride in providing friendly services. Thank you for staying over the past Thanksgiving weekend with us. We hope...

Petaling Jaya, Malaysia
Reviewed 19 December 2016

The hotel location is great as it's centrally located at the shopping area. Voyager clubs' room provide the best view of the Tumon bay. However, do not expect great service from this hotel as business could be too good (thus staff too busy) and most of the staff doesn't have the friendly smile that you would expect from a 4/5...

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Helpful?
Thank HonCY
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Beach Resort. We sincerely apologize for some of challenges and concerns you experienced with us. Providing the best service and quality of accommodations is very important to us. The pointed out issues are well noted and let me assure your comments are shared with our team...

Mililani, Hawaii
Reviewed 15 December 2016

The Room. Ocean View, Place was like brand new. Bathroom had all the modern fixtures. Toilet seat was heated, had a built in bidet. Shower had the rain forest shower head or a wand if you liked. Everything was modern, The carpet was like a woven bamboo rug, It felt cool and dry. (My last visit to Guam I stayed...

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Thank Tom B
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! It is wonderful to hear that you enjoyed your stay here with us. Our team strives to share their hafa adai spirit with all of our guests and are always eager to go above and beyond. They take great pride in providing friendly services. Thank you for sharing your experience and staying with us. We hope to welcome...

Guam, Mariana Islands
Reviewed 16 November 2016

I stayed at the Outrigger Guam Resort weekend of 4 November. Room was great, beautiful view of the beach, location was fantastic. I enjoyed listening to Jesse and Ruby singing mellow island music and pop hits from the 70's and 80's at the Bamboo Bar and lounge in the lobby. Not to mentioned the Fantastic brunch at the Palm Cafe....

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Thank bnap2016
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you very much for taking the time to post your recent experience at the Outrigger Guam Beach Resort. You brought up a couple of names, Jesse, & Ruby and Chef Gene, who are an exceptional asset to our resort. We really appreciate all of our hard working members here at the Outrigger Guam Beach Resort, they truly...

Taipei, Taiwan
Reviewed 25 October 2016

I went to Guam for a weekend with my friend, to have a nice girls-weekend. I booked the Outrigger online, due to the good reviews on Tripadvisor and was very happy with the choice. The room was huge and stylish, we had a nice balcony with seaview and the bed were confy. Service was also not bad. I had ordered...

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Helpful?
Thank NinaKrohn
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! We appreciate you taking the time to post a review on your recent stay at the Outrigger Guam Beach Resort. We are delighted you enjoyed your room with ocean view! Thank you for staying with us. We hope to welcome you back on your next visit to Guam soon and you had wonderful trip back to home. Again,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913-4208, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $290 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Outrigger Guam Resort 4*
Number of rooms: 600
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific
Hotel Style:
#1 Luxury Hotel in Tumon
#1 Top resorts Hotel in Tumon
#1 On the Beach Hotel in Tumon
#4 Family Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Guam Resort staff and other travellers.
32 questions
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Questions? Get answers from Outrigger Guam Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front rooms are recommended, but all rooms appear to offer some kind of ocean view.”
 of 5 bubbles elizabethmM2083US, 21 Jan 2017 | Read review
“Get the ocean view rooms! They're the best”
 of 5 bubbles kiaraisabellem2016, 8 Jan 2017 | Read review
“Top floors would be quieter”
 of 5 bubbles JillL309, 7 Jan 2017 | Read review
“I would pick a room that did not connect to another room. I had noisy neighbors one night”
 of 5 bubbles P39IZtomb, 14 Dec 2016 | Read review
“High floors, away from the elevators, as drunk guests are pretty loud at night going to their rooms.”
 of 5 bubbles NinaKrohn, 24 Oct 2016 | Read review
5 of 5
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