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Sheraton Laguna Guam Resort

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Sheraton Laguna Guam Resort
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849 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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Mandaluyong, Philippines
Reviewed 3 weeks ago

Dinner buffet overlooking Agana Bay is how I spent my last night in Guam. I was chasing the after sunset hue at Agana Bay and saw how lovely the moon rise was that night, all while eating at the Bayside BBQ Restaurant of theirs. I especially loved the element of their BBQ concept and unli wine, plus a show about...

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Helpful?
Thank ElalL
Marlton, New Jersey
Reviewed 3 weeks ago

This hotel has several amenities that are excellent, and the room décor is nice. The views incredible and convenient to shopping and restaurants. It has multiple pools and bars and restaurants in the hotel. The hotel offers shuttles, spas, laundry and children's activities away from the adult areas. The beach is not a typical beach, it is rocky and doesn't...

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Helpful?
Thank ShawnC-NJ
Bremerton
Reviewed 20 February 2017 via mobile

Beautiful facility with awesome views, great pools and dining options. Room was comfortable and clean. Plenty of parking & further away from the crowds of lower Tumon. The onsite Japanese restaurant was particularly good and check in was smooth and easy.

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Thank 491aimel
Guam, Mariana Islands
Reviewed 15 February 2017

stayed here while attending a function. Check in was fast even though hotel was full. Assistance with luggage to room was limited. Room was very clean and had a great view of the ocean and sunset. The Point bar is nice with good views of the ocean. They have a Japanese resturant and a buffet style resturant, two pool areas...Buses...

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Thank alan r
Reviewed 3 February 2017

We stayed in the Laguna Suite Club Rooms, situated on the top floor. We had an amazing double room. One room with a small kitchenette, a lounge chair a large TV and coffee table and also a computer desk perfect for my laptop. The other room was the bedroom with a king size bed and the bathroom. The amenities provided...

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Thank Robbie A
Gyeongju, South Korea
Reviewed 27 January 2017

We stayed here for a weekend getaway and of course we had come here previously to scope out the place and to kind of retreat. We wanted to get away and try to relax away from the hustle and bustle of the tourist areas. Well we booked one of the nicest suites with a hot tub and the idea was...

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Thank chris a
Monteriggioni, Italy
Reviewed 3 January 2017

We were here to celebrate something unique and we wanted to choose a place luxury fancy and beautiful. Only the price reached this target: we are all very, very disappointed. First of all beach is closed and they did not advise us. We could use only swimming pool. We have access to the lounge...lounge? What is this ugly and smelly...

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1Thank Lucia M
Reviewed 31 December 2016 via mobile

Writing this review while I still have 2 nights to go for a family new year getaway we were looking forward to make. This property is one of the worst I've stayed in from the Starwood group. Overall facilities seem that they haven't been given proper maintenance for a long time. Get an uncomfortable feeling that things are a bit...

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1Thank Rafael G
Reviewed 28 December 2016 via mobile

There seems to be poor communication between Reservation and Front Desk, then poor follow-up by Front Desk Personnel... Before arriving the hotel, I requested my late checkout (being SPG Platinum member) which was confirmed by Reservation Supervisor. Upon arrival, Front Desk agent knew anything about it and could not 100% accommodate. They asked me to show the evidence e-mail communication...

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Thank HermosaBch
Reviewed 26 December 2016 via mobile

On our second day stay, none of towel kept in room; we made 3 calls, 2 request in front of desk, after 50 minutes- still nothing happened. Maybe holiday season caused this terribly delay, however when we found several stains on the bed sheet, that's something totally unacceptable! PS. Finally we got towels at 10.18 pm... 我們預計停留在喜來登五晚,第二晚發現房間內沒有一條毛巾,在苦等的一小時內接續打了三通電話,兩次直接到櫃台詢問請求協助,終於在晚上十點十五分左右拿到毛巾。 另外,床單上的斑點污漬真的讓我以為住的是B&B

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Helpful?
Thank Esther C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Sheraton Laguna Guam Resort

Address: 470 Farenholt Ave, Tamuning, Guam 96913-3149, Mariana Islands
Region: Mariana Islands > Guam > Tamuning
Price Range: $231 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Laguna Guam Resort 4*
Number of rooms: 318
Reservation Options:
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Also Known As:
Sheraton Laguna Guam Hotel Tamuning
Sheraton Tamuning
Tamuning Sheraton
Sheraton Laguna Guam Resort Tamuning
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Laguna Guam Resort staff and other travellers.
14 questions
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Questions? Get answers from Sheraton Laguna Guam Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Notips all rooms seem to have a good view. just describe what you want to see, city, bay, or pool”
 of 5 bubbles ShawnC-NJ, 5 Mar 2017 | Read review
“Laguna Lounge is a must”
 of 5 bubbles robbiea231, 3 Feb 2017 | Read review
“choose the suites with a nice tub but make sure you can sleep”
 of 5 bubbles 484chrisa, 26 Jan 2017 | Read review
“If you want a luxury holiday do not come to Guam”
  • Not really nicely clean
  • We found the bed set in this way: can you belive it?
 of 5 bubbles LuciaM457, 3 Jan 2017 | Read review
“Suites are larger and better view.”
  • Nice birthday surprise from the SLG staff! Thank you!
 of 5 bubbles BelleS0711, 21 Nov 2016 | Read review
5 of 5