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The Gardens at West Maui Hotel

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96 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Somers, Connecticut
Reviewed 1 week ago NEWvia mobile

My husband and I and our two friends stayed here for one week. We stayed in a one bedroom suite and I thought that the overall setup was pretty good. The bedroom had its own full bathroom and there is a second full bathroom in the unit as well, so each couple had their own bathroom. There is a washer...

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Helpful?
Thank MN198409
Abbotsford, Canada
Reviewed 1 week ago

We stayed for two weeks, February 2017. A timeshare swap for us. It's about 1 hour drive from Kahului airport. The place has Kapalua golf course on one side and I'm guessing a "rooster farm" on the other side. The roosters didn't bother us but we are used to the country. The pool is quite shaded and heated by the...

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Helpful?
Thank comox55
Dorena
Reviewed 2 weeks ago

We stayed 3 weeks (Jan17-Feb 7,2017). It's a simple complex with comfortable units. Full kitchen, washer, dryer, 1 bedroom but 2 bathrooms. Heidi at front desk is friendly and helpful. Just walk across the street to Kapalua Bay or Napili Bay. No need to find parking. We had a front unit with a street view from the lanai, it gave...

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Thank Janette B
Reviewed 3 weeks ago via mobile

We stayed here for one week and enjoyed our stay. The rooms are fairly dated but still comfortable. We had a one bedroom and worked out perfectly for us. Every unit has its own wifi that worked out nicely. We would stay here again.

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Helpful?
Thank Adam T
Soleil M, Manager at The Gardens at West Maui Hotel, responded to this review

Aloha, Adam! Thank you for choosing The Gardens at West Maui. We truly appreciate your kind words and are delighted you would stay with us again. Mahalo!

Wilsonville, Oregon, United States
Reviewed 4 weeks ago via mobile

We bought this time share 20 years ago. This is our first trip back. The room is ok but the couch is super uncomfortable. It is a pull out bed tho. The flock of chickens next door have 3 roosters that like to wake up around 4ish and pretty much cockles all day. So if you're wanting peace and quiet,...

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Thank Amy B
Gold Bar, Washington
Reviewed 5 weeks ago

We were looking forward to our stay in Maui since we had never been there before. First thing we saw was a roach in the kitchen. Since I grew up with roaches I became anxious when ever I see one. So I went down to the office the next day and asked to be moved. I was told they were...

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Helpful?
Thank diane b
Soleil M, Manager at The Gardens at West Maui Hotel, responded to this review

Aloha, Diane. Thank you for your visit and feedback. We are disappointed we fell short of expectations. Please accept our apology for the unwanted visitors. Our pest control service typically does a great job of keeping the critters, a product of Maui's tropical climate, outside where they belong. We are sincerely sorry for the intrusion. We are also sorry the...

Bellingham, Washington, United States
Reviewed 7 January 2017

We enjoyed our week-long holiday at the Gardens at West Maui. Our unit was roomy, clean, & comfortable. We loved being able to walk across the street for access to the ocean beach where we swam with the turtles every day we were there! We also loved taking hikes on the Kapalua Trail along the volcanic rock trail with views...

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Helpful?
Thank Kay R
Soleil M, Manager at The Gardens at West Maui Hotel, responded to this review

Aloha, Kay! Thank you for choosing The Gardens at West Maui. We are happy you had a pleasant stay and found our accommodations spacious, clean and comfortable. We are also glad that our proximity to a wonderful beach and the Kapalua Trail contributed to your wonderful holiday. It was certainly our pleasure to serve you, and we hope you will...

North California
Reviewed 25 December 2016

The one bedroom apartment is comfortable with lots of storage. In unit laundry was a plus and a full kitchen. The property is older, so I didn't rate it high, but we found it adequate and the staff responded immediately when we had an issue with the dishwasher not closing. If you're interested in a beach vacation - Kapalua Bay...

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Thank VicksVaporRub
Reviewed 22 December 2016

We just spent a week at the Gardens at West Maui. The number one thing this location had going for it was the location! Across the street from our favorite beach on the island, Napili bay. Warm bath-like water that is super safe and amazing for snorkeling too. Pros: location, room was very clean and fully equipped, and it was...

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Thank Stephanie S
Reviewed 11 December 2016 via mobile

This is a nice location across from two beaches and not far from Lahaina and front street. You will need a rental car to get around. The property is like an apartment 1 bedroom 2 bath, full kitchen. The carpet has not been shampooed ever so people with asthma or sinuses beware. The air conditioning must stay on to move...

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Thank Rduck25

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about The Gardens at West Maui Hotel

Address: 5500 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9051
Region: United States > Hawaii > Maui > Lahaina
Price Range: $256 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Gardens at West Maui Hotel 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
The Gardens At West Maui Hotel Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from The Gardens at West Maui Hotel staff and other travellers.
13 questions
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Greer, SC
North Pole, Alaska
over a year ago
Sonoma County
Seattle, Washington
10 months ago

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Questions? Get answers from The Gardens at West Maui Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block two or three on the golf side would be better if you don't want to hear the roosters.”
 of 5 bubbles comox55, 13 Feb 2017 | Read review
“We like the second floor because we had nobody above us & we enjoyed the balcony”
 of 5 bubbles kayr540, 7 Jan 2017 | Read review
“Rooms further back on the property would be quieter. First floor rooms can be wheelchair accessible. Stairs up to the second floor rooms.”
 of 5 bubbles VicksVaporRub, 24 Dec 2016 | Read review
“Not sure there is a perfect choice. Traffic wasn't a problem that I noticed. Chickens drown anything out.”
 of 5 bubbles 815lizv, 10 Nov 2016 | Read review
“Building 2, 3 and 4 are further back from the road. Building 1 the living rooms face the parking lot and golf course,”
 of 5 bubbles 859MARYC, 1 Nov 2016 | Read review
5 of 5