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Aina Nalu

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1,159 Reviews from our TripAdvisor Community

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Showing 1,053: English reviews
Liberty Lake, Washington
Reviewed 23 May 2016

A group of 6 of us shared the 2 bed 2 bath with a pullout sofa and it worked great for us, I saw the $175 check out fee when we booked so that was no shock, but I just hated the fact that you had to pay to park.... I have never had to pay to park at the...

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Helpful?
Thank FogHat13
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha Seth F, thank you for taking the time to post your review. I'm glad you and your guests enjoyed their stay here. I think that is very fortunate you have not had to pay for parking at other hotels yet. However I hope this will not deter you from staying at the property again. We look forward to welcoming...

Hannover, Germany
Reviewed 18 May 2016

There are alot positiv things to say about that Hotel, let my start: amazing, modern, beautyful room with a great kitchen, bathroom, Livin room and bedroom. It was clean and everything ok to use. There is a great pool also that invites you to chill in the sun of maui. BBQ facilities, very friendly Service, short walk into the town...

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Thank 9TMAU0
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha 9TMAU0, we are so glad you enjoyed your stay. Thank you for taking the time to post a review. Please let me know if you need any assistance in booking your next stay with us. Mahalo, Michelle Finn Guest Relations oan@outrigger.com

Scotts Valley, California
Reviewed 17 May 2016

We just returned from staying at the Aina Nalu. We thoroughly enjoyed our stay and hope to return again. Our 2 bedroom/1 bathroom condo was very clean and nicely appointed. The grounds and pool were beautiful and well maintained. We had very positive experiences with everyone on staff on Aina Nalu. My sister and brother in law stayed in a...

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Thank tandcskinner
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha tandcskinner, thank you for taking the time to post your review. I'm so glad you enjoyed your stay at the property. Please let me know if you require any assistance in booking a future stay. Mahalo, Michelle Finn Guest Relations oan@outrigger.com

Reviewed 14 May 2016 via mobile

We stayed in a 2 bed, 2 bath condo. The room was very well appointed and extras like washing machine and dryer were appreciated. When we stayed there were no cots available which was a bit annoying but we made do. The pools at this resort were clean and never too crowded. The barbecues and amenities surrounding were always clean...

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Helpful?
1Thank Robin M
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha Robin M, thank you for taking the time to post your complimentary review. I'm glad you were able to enjoy the amenities available to you at the property. We look forward to welcoming you back very soon. Mahalo, Michelle Finn Guest Relations oan@outrigger.com

Seattle, Washington
Reviewed 25 April 2016

We arrived In outrigger Aina Nalu for our Spring break and were very happy with location and size of the condo. But the unit was dirty and from the fans and air conditioners dust and dirt was flying around. I think the airconditioners has never been cleaned.(surprising since there is a hefty cleaning fee) One fan was not working and...

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2Thank kbrons
Saint Louis, Missouri
Reviewed 20 April 2016

We received a complimentary upgrade on arrival from a 2bdr/1bath unit to a 2bdr/2bath unit which worked out really well- it was nice we could each get ready at the same time. The kitchen was clean and well stocked with dishes/utensils, the bathrooms were upgraded and had spacious tiled showers. The beds were comfortable and the grounds were lush and...

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Thank DontGet2GoEnough
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha DontGet2GoEnough, thank you for taking the time to post your positive review. I'm very glad you enjoyed your stay and would consider returning to the Aina Nalu Lahaina by Outrigger. Please let me know if you require any assistance in booking a future stay at the property. Mahalo, Michelle Finn Guest Relations oan@outrigger.com

Reviewed 12 April 2016 via mobile

This was early the most disappointing start to any vacation that I have ever had. When we arrived at the front desk, we were immediately made aware of a fee that was hidden until that point. There was an $18 per day parking fee, if that was all, that might not of been such a bad experience. But this was...

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7Thank Todd B
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha Todd B, I'm sorry the property did not meet your expectations. The check out cleaning costs are disclosed on our website and when guests contact our reservations department or Front Desk, they are informed of these costs. We feel our Front Desk agent did provide you with excellent customer service. Unfortunately we were not the right property for you....

Red Deer, Canada
Reviewed 12 April 2016

My friend got married in Maui at the Shereton but we all stayed at the Aina Nalu by Outrigger. After an initial mix up between myself and one of the booking staff, the room was booked with other problems. They were very accommodating and apologetic. Had a late arrival but called in advance to let them know. It was no...

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1Thank K6830AQsusang
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha Susan G, thank you for taking the time to post your review. I'm so glad you enjoyed your stay at the property and will be sure to pass along your comments about our Front Desk agent to her manager. We hope to welcome you back again very soon. Please let me know if you require any assistance in booking...

Redondo Beach, CA
Reviewed 5 April 2016

This is my second time staying at this condo complex, I am once again very happy to stay here. The condos and property is clean and newish. I didn't see wear and tear in our condo. One happy bonus to this week's stay was that the wing that has 2bd/1ba condos, the bottom units also had doors that opened into...

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4Thank liz e
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha liz e, thank you for choosing to stay with us again and thank you for taking the time to post your review. You have provided future guests with a very informative review. Thank you for doing so. Please let me know if you require any assistance in booking your next stay with us. We look forward to welcoming you...

Seattle, Washington
Reviewed 21 March 2016

Unpleasant attendant on the pool area. We had a terrible experience with the attendant at the pool area. This person was disrespectful, ill-mannered, arrogant, and obnoxious. We had to deal with her one day and never when back. After check-in you are told of an orientation section the first morning imparted by the person on the pool area with breakfast...

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2Thank Daniel R
OutriggerAinaNalu, Guest Relations Manager at Aina Nalu, responded to this review

Aloha Daniel R, thank you for taking the time to post your review. I'm glad you enjoyed your stay with us at the property. Please contact me in regard to the person you mentioned at the pool area as we would like some further information to pass along to management. We look forward to welcoming you back to the property...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aina Nalu(R) Lahaina by Outrigger(R) is a very special Lahaina hotel, an oasis of tranquility in the heart of Maui's historic Lahaina Town just a short stroll from the art galleries and bistros on colorful Front Street. The award-winning design of these residential-style Lahaina hotel vacation rentals is reflected in appealing details of Asian-inspired room decor, a sleek infinity pool, an elegant poolside pavilion, and cozy garden gazebos. This private hotel condo tucked away in a quiet neighborhood setting is a serene alternative to the Lahaina hotels on the busy waterfront. ... more   less 

Additional Information about Aina Nalu

Address: 660 Wainee St, Lahaina, Maui, HI 96761-1212 (Formerly Aston Maui Islander)
Region: United States > Hawaii > Maui > Lahaina
Price Range: $194 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aina Nalu 3.5*
Number of rooms: 188
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Also Known As:
Outrigger Aina Nalu Hotel Lahaina
Outrigger Lahaina
Outrigger Aina Nalu Resort
Aina Nalu Resort
Lahaina Outrigger
Aina Nalu Maui/Lahaina
Hotel Style:
#21 Romantic Hotel in Lahaina
#22 Family Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Aina Nalu staff and other travellers.
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Questions? Get answers from Aina Nalu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poolside condos are a great view onto pool areas”
 of 5 bubbles Mothy0707, 4 Mar 2017 | Read review
“Our rooms were quiet on the second floor.”
 of 5 bubbles 753Dawn, 24 Feb 2017 | Read review
“Building "A", Malia, is close to the entrance to the property. Upper floor units were preferable for us.”
 of 5 bubbles castor3, 21 Feb 2017 | Read review
“J Building does not over look the pool but it was close to the parking area and close to a little meditation garden area. I loved it.”
 of 5 bubbles cinnaberry5, 20 Feb 2017 | Read review
“stayed on end room ground floor excellent for small children no stairs”
 of 5 bubbles MVTaylor, 12 Feb 2017 | Read review
5 of 5