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Sheraton Maui Resort & Spa

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#21 of 32 Hotels in Lahaina
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Maui Resort & Spa
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4,234 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

We stayed as a large group to attend a function. On arrival, although we had the first function to attend at 3.00pm was told we could not have a room until 3.00pm. Eventually when asking for the Manager was found a room. We had paid for a garden room and this was the room were given on the ground floor,...

Thank cheddyanne
Reviewed 18 January 2017

I worked my business to earn a trip to Maui for free and it was amazing--we were secluded and had the perfect location to enjoy Ka'anapali beach to the fullest. I snorkelled with my own gear each day but they offer rentals for a great rate and you don't have to go far to see schools of tang and other...

1Thank Kerri M
About Hotel's Favourite Review
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Kerri M, Mahalo for taking a moment to share your experience. It's wonderful to hear how much you enjoyed your vacation. We look forward to the opportunity to welcome you back again. Warmest Aloha, Guest Experience Team

Ladera Ranch, California
Reviewed 3 days ago NEW

we stayed at the Westin so we were able to use this property as well. the beach is great when the surf is down (which it was for us). the Blackrock is great to swim out to, jump off of and snorkel around. lots of fish and clear warm water. great lunch menu at the bar and of course drinks....

1Thank Kathleen S
Reviewed 4 days ago NEW

The rooms and the conference facilities were outstanding. All rooms had ocean views and the beach was fabulous. Snorkeling right off the beach. Loved the dining options and the pool bars. The pool was nice, too.

1Thank Michelle V
Boston, Massachusetts
Reviewed 5 days ago NEW

Husband and I are gold SPG members. We paid for a deluxe-ocean view rooom and were truly dissapointed. The room was extremely basic, with a weird smell coming from the bathroom, old carperting and overall tired room. The view was more partial than true ocen view. Food is very basic as well. Needs more variety and creativity. There are great...

Thank lolaexploradora
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha lolaexploradora, Thank you for taking the time to share your experience and for being loyal SPG Gold members. We are sorry to hear that your stay was less than satisfactory. We appreciate you sharing your honest feedback and will review it with our management team. We hope to have the opportunity to welcome you back again in the future...

Reviewed 6 days ago NEWvia mobile

Our 3rd visit to the Sheraton and becoming our favourite place to use SPG points! Good platinum recognition. We were upgraded to building 6, our favourite. I do not understand the negative reviews about this building. It is like a private sanctuary in the busy resort with the most incredible views. We were disappointed with the club lounge this trip....

Thank NJBB
Houston, Texas
Reviewed 6 days ago NEWvia mobile

I grew up staying at the Sheraton Black Rock then came back to get married in Maui and all our guests stayed at the Sheraton. First of all, pool is good and pool bar is even better! Drinks are great and Mai Tais are stronggggg. Anyone can rent chairs and umbrellas which is nice if you're not staying there! Secondly...

1Thank sarahmharrington
Park City, Utah
Reviewed 6 days ago NEW

We stayed at the Westin, just up the beach from this beautiful property. Being a guest of the Westin, gave us access to the amazing beach front of this property. Hidden on the side of a small cliff, the snorkeling was spectacular. We rented beach chairs and umbrellas for the day and our 9 year old daughter, had the best...

Thank RAH1976
Reviewed 1 week ago

This is a nice hotel, and it is located in a good and quiet location surronded by multiple golf courses. It is only an hour from the airport, and 10 minutes from Lahaina, Many of the rooms have some sort of a view of the ocean. The pool is quite interesting. The beach is real nice, and there is a...

2Thank Hunter k
san francisco
Reviewed 1 week ago

Location = 5/5. We saw sea turtle right on the beach outside of the hotel. Room size = 5/5 great size but decoration is kind of outdated. Parking = 1/5 very expensive. I think it was like $25/ day There's resort fee of another $25 per day if you book through costco. Overall = 3 stars. Expensive but the location...

Thank simple_happy
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha simple_happy, Thank you for taking the time to share your experience. It's great to hear you enjoyed the location of our resort and that you were able to see a sea turtle during your stay. We are sorry to hear about the inconveniences you experienced and appreciate you bringing them to our attention. Your feedback will be reviewed by...

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07/05/2017 08/05/2017
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  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Region: United States > Hawaii > Maui > Lahaina
Price Range: $523 - $914 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Hotel Style:
#1 Business Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#10 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#18 Family Hotel in Lahaina
#19 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Maui Resort & Spa staff and other travellers.
81 questions
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7 months ago

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Questions? Get answers from Sheraton Maui Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would assume you would have to pay the sea view rate to get a view, but do not think the cost warrants the rooms.”
cheddyanne, 27 Apr 2017 | Read review
“AVOID: Deluxe Ocean View rooms.”
  • Old bathroom
  • stain on sheet
  • In room safe
  • Giant cockroach in room
simple_happy, 21 Apr 2017 | Read review
“You want a balcony looking at the ocean! It's absolutely beautiful!!!”
13family13, 12 Apr 2017 | Read review
“Take a room with a private balcony but near the pool area having oceanfront room - Deluxe rooms are very far away”
SerendipityIndia, 10 Apr 2017 | Read review
“We love Building Three. You have a great view of the grounds, pool and ocean.”
jones822, 9 Apr 2017 | Read review
5 of 5
USD 744* /night
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Prices are for 1 room, 2 adults
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