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Sheraton Maui Resort & Spa

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#21 of 31 Hotels in Lahaina
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Sheraton Maui Resort & Spa
Sheraton Maui Resort & Spa
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4,194 Reviews from our TripAdvisor Community

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Showing 3,952: English reviews
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Everett, Washington
Reviewed yesterday NEWvia mobile

First the good- this is a beautiful location and our room had an amazing view- we were on the 6th floor facing the ocean. Our balcony was extremely small- with only 1 chair and a small table. We were told we could upgrade to a room with basically the same view but a slightly bigger balcony for $150 more/night- we...

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1Thank WPM777
Hartford, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We spent 10 days at the Sheraton Maui after booking through Costco Travel. Although we had several options, the Sheraton appeared to have what we were looking for - beautiful property, nice rooms, easy access to pool, ocean and snorkeling. When we arrived, the property exceeded our expectations, by far. The staff is professional, helpful and knowledgeable and always cheerful....

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8Thank Maripat B
About Hotel's Favourite Review
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Maripat B, Mahalo for taking the time to share your experience. We are delighted to hear how much you enjoyed your stay and that you found our staff to be cheerful and helpful. We look forward to welcoming you back again for your next Maui vacation. Warmest Aloha, Guest Experience Team

Reviewed 3 days ago NEWvia mobile

This trip I approached with a little more splurge mentality, which contributed to ending up at the Sheraton Maui. The resort itself was great. We got breakfast included in the reservation, which was as good of a breakfast as I've had anywhere. Pool was beautiful, lots of pretty stuff all over the place. One of the main things that attracted...

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1Thank David K
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha David K, Mahalo for taking the time to share your experience. It's great to hear you enjoyed the location of our resort and that you were able to see a sea turtle while snorkeling. We are so sorry to hear about the inconveniences you experienced with your room. We appreciate your feedback and will be reviewing it with our...

Reviewed 3 days ago NEW

Location. Location. Location. This resort is close to everything and the facilities are outstanding. Staff was excellent, providing 5 star service that exceeded expectations. There were 9 of us for a tropical family vacation. There were no problems during this visit. We will most likely book here again.

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Thank D_Myers_USA
Scottsdale, Arizona
Reviewed 5 days ago NEWvia mobile

There was a bit of confusion with our reservation and the number of beds needed. Noah was absolutely fantastic and helped us out. When we checked into our room it was all ready with what we needed. Great staff!

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3Thank KarenAZ912
Plymouth, United Kingdom
Reviewed 5 days ago NEW

My husband and I went to Maui for our honeymoon in Feb. The hotel was beautiful and very peaceful. Each night they have Hawaiian dancers and light all the gas lamps around the grounds. The beach bar is the perfect location to watch whilst sipping a cocktail out of a coconut! We arrived at night and when we woke up...

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2Thank Sam572015
New York
Reviewed 6 days ago NEW

We had a group dine out at the newest rave in Lahaina, the 'Ohana Table' at Blackrock Kitchen at the Sheraton Kaanapali. OMG what a fabulous experience. We had a table of 12 that started with a welcome from the young and talented Chef Chris Lederer and Mr. Rory Cosma, Manager of Restaurants for the resort. The menu was preselected...

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2Thank Chuck S
Honolulu, Hawaii
Reviewed 6 days ago NEW

I stayed here from 3/19-3/21 in room 2207. Here is my review: PROS: 1. Location is fantastic. 2. Big resort. Pool area is big and accommodating for for kids. 3.Since the resort is big, it is not crowded. 4. Plenty open space to enjoy. 5. Friendly staff. 6. Resort is not noisy with weird loud activities. Sleep quality is good....

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1Thank DwTokidoki
Reviewed 6 days ago NEWvia mobile

I was very privileged to be at the inaugural O'Hana table. The food was magnificent, the staff wonderful, and Rory Cosma did an outstanding job making all the arrangements! Highly suggest doing this any night of the week following the torch lighting ceremony and cliff diving!

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Thank Thomas H
Wailuku, Hawaii, United States
Reviewed 1 week ago NEW

Our group had a fabulous experience with the Ohana Table. The service was top notch, the food delicious and beautifully presented family style. We were the first group to be able to take part in the Sheraton's new offering. I highly recommend it! Thanks to restaurant manger Rory Cosma for making it extra special..

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1Thank Llevellyn L

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Region: United States > Hawaii > Maui > Lahaina
Price Range: $455 - $953 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Hotel Style:
#1 Business Hotel in Lahaina
#9 Luxury Hotel in Lahaina
#10 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#18 Family Hotel in Lahaina
#19 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Maui Resort & Spa staff and other travellers.
76 questions
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6 months ago

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Questions? Get answers from Sheraton Maui Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seems the view from every room was breathtaking - ocean or mountains”
 of 5 bubbles ilovecayman, 21 Mar 2017 | Read review
“Ocean front rooms have amazing view, but we felt removed from resort, worth it for view, but something to know”
 of 5 bubbles sjkoen, 20 Mar 2017 | Read review
“Ocean View”
 of 5 bubbles JBS1234, 15 Mar 2017 | Read review
“Not Cliff-Top, unless you are up for navigating three separate elevators if you want to get anywhere within the resort”
 of 5 bubbles ozkeogh, 8 Mar 2017 | Read review
“Skip the view and go for a room closer to the lobby.”
 of 5 bubbles gilbertm624, 8 Mar 2017 | Read review
5 of 5