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Westin Maui Resort And Spa

Booking.comUSD 597*
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#18 of 32 Hotels in Lahaina
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Westin Maui Resort And Spa
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4,917 Reviews from our TripAdvisor Community

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Showing 4,709: English reviews
Brisbane, Australia
Reviewed 20 May 2013

I booked my visit trough the SPG program and saves hundreds of dollars- highly recommend joining and then watching for the good deals, its free to join. When I booked I let them know I was coming here for an important birthday and they upgraded us for free, I also had a birthday cake delivered to my door as a...

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Helpful?
Thank FoxyRoxyV
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We are delighted with your recommendation of the free SPG membership program. As you mentioned, it is a great option to enjoy holiday getaways to exotic destinations such as Maui, Hawaii. And when you have a special occasion to celebrate, our Maui resort certainly delivers an experience unlike any other. While we are unfamiliar with the renovation information including cost...

Alta Loma, California
Reviewed 20 May 2013

We have been staying at this location yearly for the last 10 years. We normally stay for 10 nights and go soon after April 15th. We especially like that the Westin hotel is a no smoking facility. The rooms facing the pool area and/or beach are the best. We love Lelani's Hula Pie at Whaler's around the corner. The staff...

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2Thank Cheryl R
Manlius, New York
Reviewed 20 May 2013

Excellent location, very good staff, great pool areas including one for adults only (less rigidly enforced than expected though) and beach. The food was typical hotel food at the breakfast, and the bar food was just that, bar food. The room was fine (beach tower, facing north) but the rooms overlook a parking lot on that side, and frankly the...

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1Thank JLSManlius
Pleasanton, California
Reviewed 19 May 2013

Stayed here about 5 days in Mid-May. Checkin: arrived late afternoon had no issues. But other user comments are true. Reception desk is so short staffed. Often just 1 or 2 person for a hotel of this size. Called the front desk a couple times from my room and they never answered. Literally the phone rang 50 times until the...

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Helpful?
Thank Bo C
Manchester, United Kingdom
Reviewed 17 May 2013

We spent 2 wonderful weeks in Maui, and then stayed in room 403. Originally booked as a mountain view room, which was fine as the mountains are beautiful, we received a complimentary upgrade to a "ocean view" room. How wonderful we thought and how nice of the receptionist. Then we arrived at room 403 and the view was totally under...

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Helpful?
2Thank JohnSClark
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

While we agree the missing sunny weather may have added a dismal tone to your stay , we will certainly look into your discerning comments on the less than satisfactory accommodations. Maui is an appealing getaway for both couples and families and as such, we do create distinctive experiences within the resort including pool and spa serenity for adults while...

Brisbane, Australia
Reviewed 16 May 2013

This hotel has potential, but it needs good kick in the rear! Our so called Ocean View room actually overlooked a flat roof with the ocean in the distance - not what I had paid for. Lobby was very good as was the breakfast. Room though old with chipped wood. Air co was dripping all over the bathroom floor so...

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2Thank AWBrisbane
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

As we are consistently improving our facilities to create a renewing experience for our guests, we look forward to your return and delighting you with our guestroom transformation in the future. Aloha!

Houston, Texas
Reviewed 16 May 2013

Me and my wife stayed in Westin for 7 nights. We had booked for a ocean view room. When we checked in into our room the view was not good. So we requested to change the room and we got good a room with a great view on the 7th floor the very next day. The pool/ocean view was awesome....

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Helpful?
Thank satyasamal1
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for choosing to stay at our resort. The picturesque setting right on Ka’anapali Beach combined with a magnificent aquatic playground within the resort is certainly mesmerizing and true to our tagline as the place “Where Heaven and Aloha Meet”. We await your return for yet another blissful getaway. Stay well.

Boulder, Colorado, United States
Reviewed 16 May 2013

We just returned from a week at this property. We booked a "Deluxe Ocean View" room that was suppose to have 2 queens, through Apple vacations. We were checked into a room in the Ocean Tower on the 7th floor. The views were amazing from this room but it was extremely small for 3 people and the beds were doubles...

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Helpful?
Thank Diana A
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We certainly appreciate your constructive feedback and look forward to delighting you with our new upgrades and exciting transformation on your next family vacation. Warmest aloha from all of us!

San Diego, California
Reviewed 15 May 2013

Stayed for 5 nights the last week of April. Upon check-in we found our first room to be dingy and beat up. The walls were marked and scuffed, carpet was frayed and pulling away from the baseboards, the bathroom was tiny and dark with an old ironing board that when opened, was full of stains and folded on top of...

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Helpful?
Thank tfunk429
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for your review. Your valuable feedback is important to us. Rest assured that we have shared your experience with our team for improvements. We look forward to welcome you back with new enhancements. Malama pono! (take care)

Reviewed 13 May 2013

I'm currently into a stay at this hotel. Upon check in, we were given a dirty room with beer bottles and towels all over the place. After complaining, we were given another room which I can only describe as average. Condensation drips from the air conditioner. The hotel itself is well located within convenient walking distance to a number of...

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4Thank AAK68

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 

Additional Information about Westin Maui Resort And Spa

Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Region: United States > Hawaii > Maui > Lahaina
Price Range: $460 - $877 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Reservation Options:
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina
Hotel Style:
#6 Business Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Westin Maui Resort And Spa staff and other travellers.
117 questions
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Questions? Get answers from Westin Maui Resort And Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for the ocean view room if you can afford it, definitely worth the extra money.”
  • taken with back to the lanai door.
  • View from our Lanai, looking down towards the grounds and pools.
  • taken with back to the lanai door.
  • Looking down towards the gazebo (one of the locations offered for Weddings).
  • toilet
  • View from our Lanai, we were only a couple of floors from the top.
  • Nice modern (recently updated) shower.
  • View from our Lanai, we were only a couple of floors from the top.
CRobin78, 20 May 2017 | Read review
“Ocean or mountain view are both spectacular.”
skiglenn, 16 May 2017 | Read review
“roll the dice!”
SHANEOLY, 16 May 2017 | Read review
“Worth paying extra for the beach views”
R405DJmb, 15 May 2017 | Read review
“As long as the budget allows, Oceaan View is the choice. However a room with a view of the mountains, is not disappointing.”
  • View from the room.
CFDFOODTRUCK, 6 May 2017 | Read review
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Prices are for 1 room, 2 adults
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