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When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully …Morepreserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviews the banyan tree no elevator historic hotel front street great location lahaina harbor attached restaurant rocking chairs air conditioner rooms are small street noise central location whale watching corner room ceiling fan a great place to stay restaurants and shops
Reception representatives with zero service awareness.
And it seems that the management of the hotel is not prepared to deal with situations that are somewhat different from the standard.
The room was not ready until late afternoon!!!!!
They let us wait a long time and...More
The Pioneer Inn isn't deluxe by any stretch of the imagination: no elevator, older décor, mediocre electronics, window AC, etc. -- but it's so charming and authentic that such things don't matter. The building looks to date back to the mid-19th century and is situated...More
lovely charming little hotel in historic building right in the middle of Lahaina and in walking distance to all restaurants and shops. Rooms (all located on first floor) nice and comfortable in historic style and with a veranda with rocking chairs, overlooking the harbour, Banyan...More
We stayed at BW Pioneer Inn in late September. It is located near the pier for the ferries and fishing trips. The Building is old and charming. The room is quite small and clean and has the basic amenities. Bed is just ok. Each room...More
After 6 hours of flying, an hour of driving in the heat, very tired, despite all this, we canceled the order (we have made about a year in advance) and went somewhere else.
We arrived at 14:00 to the hotel. A young receptionist greeted us,...More
Response from hulagirl1, Owner at Best Western Pioneer InnResponded 2 weeks ago
As the owners of this hotel we would like to apologize for your experience with our guest service agents. We understand your frustration that your room wasn’t ready after a long trip. To make it worse our agents did not realize how upset you were...More