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Palms at Wailea

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337 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Bellingham, Washington
Level Contributor
515 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 426 helpful votes
Reviewed 1 week ago via mobile

Lovely grounds, good amenities, very well maintained. Condo's are spacious with especially generous patios--literally, outdoor living rooms. Ocean views (and whale spotting!) from many. Walking distance to the best beaches and fine dining restaurants like Manou's and the Ka'ana Kitchen At the Andaz.

Helpful?
Thank UnrepentantFoodie
Montreal, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago

Used the gps to locate the resort but it kept bringing us to a shopping mall. Called the resort and the person was very helpful in quickly sending security to meet us & bring us to the after hours check-in location. We had 25 steps to access the unit (1 bedroom, 2 bathrooms, living room, kitchen & dining area, washer/dryer... More 

Helpful?
Thank Juanna C
Miami, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 October 2016 via mobile

I wish I had read all reviews but I didn't & was very disappointed. First of all yes, some are very run down & horrible housekeeping !!! Especially when there charging you over $250 for a cleaning fee on top of your nightly rate. One thing not stated prior to stay but informed after check in is that they have... More 

Helpful?
2 Thank John2064
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha John. Although spoken with a little more energy than is necessary, we pleased that you are pointing out some important considerations when staying at the Palms of Wailea. First of all, readers should know that it is becoming common for there to be a cleaning fee for Vacation Rental properties and this policy has been in place for a... More 

Victoria, Canada
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 October 2016

Our rental unit is one of many in The Palms close to the beach(6 minute walk away) and there is a small pool as part of the property. A grocery run into Kihei only takes a 10 mins. drive at best. Overall a good price for the size of the place but air conditioning is only in the master bedroom.... More 

Helpful?
Thank Robert C
Minnesota, USA
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 October 2016 via mobile

Based on other reviews on TA, I was concerned but our experience was quite positive. Our condo was a very nice, very spacious 2 bedroom 2 bath. We had both a mountain and ocean view from the lanai. Beach chairs and some toys provided. Beach towels available at front desk. Unit has enough supplies (soap, shampoo, detergent, etc) to get... More 

Helpful?
Thank Traveler98765
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha. I am pleased that you gave us a chance and affirmed in hearing that you were 'very happy' with your time here. Reviews are important part of the industry and we need to embrace them. My believe (and experience being here for 12 years now) its that a majority of the people are pleased with their time here (but... More 

Palm Springs, California
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 September 2016

We have rented a condo here two different times and have really enjoyed both stays. Just a couple of minutes walking down the hill and you are on the beach. Nice sand and areas to snorkel. We recommend the two bedroom units that are around 1,200 sq feet. Tip: try to get top floor facing the ocean. Building 12 is... More 

Helpful?
1 Thank Keith M
Vancouver, Canada
Level Contributor
125 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 5 September 2016

We stayed at the Palms at Wailea for one week, booked through Costco Vacations. Our Garden Deluxe unit was in a great location, away from any road noise (about halfway down the green space "garden"). The "pros" side of our stay; all staff we encountered were very friendly and efficient. The grounds are absolutely beautiful! The garden down the middle... More 

Helpful?
2 Thank MrsRW101
Calgary, Canada
Level Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 25 August 2016

Just back from a very nice 10 day stay at The Palms at Wailea. Booked through Westjet vacations with a air package so not sure of their rates but I paid $3200 for 2 with air for 10 nights. Comparably Air Canada and Costco were $4700. (Costco included a rental car for this price, about a $350 value) As with... More 

Helpful?
1 Thank pauljames403
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2016 via mobile

Clean place. Enough room for a family vacation. No fitness center. Very friendly hosts. Beach is very close. If you are fit you don't even need a car to get there. Fast Internet and Cable TV all over the place. If you are lucky (appartment numbers 20xx) you can see the sunset in the evening hours.

Helpful?
1 Thank Lars S
San Diego, California, USA
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2016 via mobile

Just stayed at the palms, number 703. The 2 bedroom / 2 bath condo was very nice. While one could quibble with the older cabinets, it was clean with relatedly new appliances, had plenty of space (everyone could spread out), had a nice grill on the patio, AC (from the bedroom) kept the place cool. Although, the pool at the... More 

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Helpful?
1 Thank RICHARD G
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Richard and Mahalo for your kind words. We are always pleased to hear when guests are happy with their time spent at our special property. Readers will appreciate all of the amenities that you noted and we like knowing that they are important components for an enjoyable vacation. Mahalo for taking time to provide your comments. Matt Swartz More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Palms at Wailea

Address: 3200 Wailea Alanui Dr, Kihei, Maui, HI 96753-7754
Region: United States > Hawaii > Maui > Kihei
Price Range: $260 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palms at Wailea 3.5*
Number of rooms: 70
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Also Known As:
Outrigger Palms At Wailea Hotel Kihei
Outrigger Kihei
Kihei Outrigger
Palms At Wailea Maui/Kihei
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Questions & Answers

Here's what travellers have asked, with answers from Palms at Wailea staff and other travellers.
13 questions
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Brisbane, Australia
Sherwood Park, Canada
20 days ago
Buffalo, New York, United States

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Questions? Get answers from Palms at Wailea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, ocean side of building 12.”
 of 5 bubbles 408KeithM408, 21 Sep 2016 | Read review
“Ocean view are available for a price. You will see the ocean but not a lot of it. You will see excellent sunsets from these units.”
 of 5 bubbles pauljames403, 24 Aug 2016 | Read review
“Pay the extra for the delux condo and ask request a/c throughout.”
 of 5 bubbles kingswood1, 24 Jul 2016 | Read review
“We stayed in 801, updated tile and laminate flooring”
 of 5 bubbles Sarry2323, 4 Jul 2016 | Read review
“1504 and 1506 have great ocean views”
 of 5 bubbles ianpH637BZ, 28 Jun 2016 | Read review
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