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All reviewsputting greentranquility poolsoccer fieldvolleyball courtunder constructionhigh end appliancesocean viewbedroom villathree bedroomfamily poolwasher and dryerfull kitchentop of the linemain poolstayed in buildingsliding glasslarge pool
We had looked forward to our 4 night stay on Kauai at the Marriott Koloa Landing, an Autograph property. We arrived and were greeted by a welcoming bell staff but we were the “welcomed” at the front desk by a very negative young woman by...More
3 Thank Laura J
Response from Mary M, Guest Relations Manager at Koloa Landing Resort at Poipu, Autograph CollectionResponded 2 days ago
Aloha Laura J,
I appreciate your detailed review. It is of great concern when I learn of a guest's experience that is less than stellar, as are commitment is to provide excellent services and accommodations. It is because of the guest service relationships our associates...More
Loved this place. Suite was beautiful with everything you need in the kitchen. Staff all very friendly and helpful. Great pools, including an adults only pool. Close to old town of Koloa and adventure operators. Snorkeling at the end of the landing is good too
Good news first. We had a great room. I have 3 adult daughters and we had three bedrooms and three baths, huge living room and kitchen.
This is a beautiful location just on the other.side of the road from the ocean. Just a quick walk...More
2 Thank Deborah and Har... C
Response from Mary M, Guest Relations Manager at Koloa Landing Resort at Poipu, Autograph CollectionResponded 3 days ago
Aloha Deborah and Har...C,
Thank you for sharing your experience regarding your recent stay at Koloa Landing Resort. We are committed to providing excellent services and accommodations and pleased to learn that you enjoyed your spacious 3-bedroom villa. However, based on your valuable feedback, there...More
Koloa Landing resort is in a prime location. Beautiful views, wonderful new swimming pool equipped with a water slide and three different spa options. However, I must say this resort falls short in customer service and overall, what is advertised online.
To begin, this review...More
1 Thank ERA2018
Response from Sydney N, Guest Service Supervisor at Koloa Landing Resort at Poipu, Autograph CollectionResponded 6 days ago
We are honored that you chose to stay with us once again and appreciate you taking the time to share your valued feedback. We are pleased that you received quality service during your booking process, with one of our resort managers, as well...More
We love the Autograph Collection hotels so had high expectations for Koloa Landing. The hotel is nice, just not differentiated like we expect with Autograph.
Great pool setup - many pools, waterfalls, hot tubs, spread over multiple levels.
Very attentive poolside service
3 Thank BigDogDaddyDave
Response from Jessica C, Front Office Manager at Koloa Landing Resort at Poipu, Autograph CollectionResponded 6 days ago
Mahalo for taking the time to write a review. We are thrilled to hear that you had a memorable stay and enjoyed the many pools and poolside service. We do apologize for any inconveniences regarding housekeeping and your check-in experience. It is never...More