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Courtyard Kaua'i at Coconut Beach

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#4 of 11 Hotels in Kapaa
Certificate of Excellence
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Courtyard Kaua'i at Coconut Beach
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1,608 Reviews from our TripAdvisor Community

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Showing 1,483: English reviews
Reviewed yesterday NEWvia mobile

Good location with a nice beachfront. Our room was well sized with an ocean view. I didn't like the fact that platinum members are not offered free breakfast here. Seems like they could take better care of Marriott's most loyal travelers.

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Helpful?
Thank Gaurav S
Ottawa
Reviewed yesterday NEW

This was a very disappointing stay in January. The hotel is not worth the money at all! Our room was dirty and outdated. We found dirty diaper on our balcony. We had to go twice see the front desk and asked to remove the dirty diaper from the previous guests. We got an apology from the front desk staff, but...

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Helpful?
Thank Lenka2106
St Pete Beach
Reviewed 2 days ago NEW

I don't know how this place has been so highly rated by so many. My room was really bad (see pictures). Rusty, moldy, dirty, tired...I was wondering if they put me in one of their older rooms that hadn't been remodeled or kept up, but it had a beautiful ocean front view so I doubt it. Courtyard's are usually fine,...

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Helpful?
1Thank George M
Boston, Massachusetts
Reviewed 5 days ago NEW

Here for 4 nights. Room was small and faced back of hotel.mwe were with a group so meals were chicken and pork. Salads excellent, service fantastic. Drinks pricey except happy hour. Nice hot tub and pool. Ok beach no swimming because of reefs and currents. Bikes and bike paths great. Just too big hotel for us.

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1Thank Schuyler T
Gulf Shores, Alabama
Reviewed 1 week ago NEW

This resort is in an excellent location on the east side of Kauai, a few minutes from the airport which is also where you can book a helicopter ride. Most tour things will pick you up at this resort. The nightly entertainment was excellent and it had a very pretty swimming pool area right on the ocean with a sunrise...

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Helpful?
Thank Seadreams11
Lee Ann B, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review

Aloha Seadreams11, Thank you for sharing with us your wonderful review about our properties location, great activities that we offer and our wonderful entertainment nightly. I am truly sorry that you were unhappy with your accommodations, we strive to ensure our valued guest are comfortable and receive the proper amenities. I will be following up with our Booking.com counter parts...

Ellensburg, Washington
Reviewed 1 week ago

The Hotel is very nice, The weather was horrible when I was last here. Be careful walking around this hotel when its wet. Beach is nice, not the best swimming here. Inner rooms are good unless there is entertainment and you need to sleep. Not terribly loud, but loud enough. This is a great central location for your Kauai adventures...

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Helpful?
Thank Nate C
Pineville, Louisiana
Reviewed 1 week ago via mobile

For the money best hotel room 246 good view the pool and the ocean.. Close to everything Northside Southside right in the middle 35 minutes to 40 minutes Port Allen 35 40 minutes Princeville... Just don't do the luau there

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Helpful?
Thank Chuck W
Canada
Reviewed 1 week ago

Though many reviewers don't like the "age" of this hotel, I found the front desk service excellent and I got an excellent night's sleep - what more can one ask of a hotel? Also the swimming pool was quite long enough to swim laps, plus the water was (in January) a bit too chilly for most people so that was...

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1Thank DolphinD
Reviewed 1 week ago

Very disapointing... We had our sunglasses STOLEN from our room on the last day of our trip by housekeeping. Called down to the front desk to report them stolen and of course there is nothing they can do. Housekeeping can basically do whatever they want with no fear of repercussions. If you book this hotel remember to lock up your...

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Helpful?
Thank Christopher F
Lee Ann B, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review

Aloha Christopher F., Thank you for taking the time and sharing your review with us. Please know we take these matters very seriously and are looking into your allegation. We truly wish a member of our management team had the opportunity to assist you before you checked out. A member of our management team will be contacting you to further...

Orland Park, IL
Reviewed 1 week ago

We stayed at the Courtyard last year and had an ocean front room on the third floor on the right hand side of the property. The rooms on the right side are longer than on the left, and we had a full sectional couch plus too much room. That room had a lanai door that was falling apart and let...

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Helpful?
Thank edboogie
Lee Ann B, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review

Aloha edboogie, Thank you for taking the time and sharing your review with us. And thank you for making the Courtyard by Marriott Kauai you vacation choice time and time again. We appreciate all your feedback and we are so happy to hear that you enjoy are location and beautiful ocean front views from your room. We are looking forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located on 10 beachfront acres amid a century-old coconut grove, this deluxe oceanfront resort hotel offers breathtaking views, spacious suites and open-air dining. Centrally located, many movie production crews choose to stay here as it's minutes from anywhere on the island. It's an excellent base to explore and discover the natural beauty that the Garden Island has to offer. ... more   less 

Additional Information about Courtyard Kaua'i at Coconut Beach

Address: 650 Aleka Loop, Kapaa, Kauai, HI 96746-1402 (Formerly Aston Kauai Beach at Makaiwa)
Region: United States > Hawaii > Kauai > Kapaa
Price Range: $245 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Kaua'i at Coconut Beach 3*
Number of rooms: 311
Reservation Options:
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Also Known As:
Courtyard By Marriott Kauai At Coconut Beach Hotel Kapaa
Aston Hotel Kapaa
Resortquest Kauai Beach Makaiwa
Aston Resort Kapaa
Waipouli Beach
Resort Quest Kauai
Courtyard Kaua'i At Coconut Beach Kauai/Kapaa
Hotel Style:
#2 Spa Hotel in Kapaa
#3 Top resorts Hotel in Kapaa
#4 On the Beach Hotel in Kapaa
#5 Family Hotel in Kapaa
#5 Romantic Hotel in Kapaa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Kaua'i at Coconut Beach staff and other travellers.
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Questions? Get answers from Courtyard Kaua'i at Coconut Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a handicap room!!!!”
 of 5 bubbles Seadreams11, 13 Feb 2017 | Read review
“Even the ocean-facing rooms have kind of a narrow view, that's an an angle, so if the view is important, don't get your hopes up too much.”
 of 5 bubbles DolphinD, 10 Feb 2017 | Read review
“Be certain you can get the room type you want”
 of 5 bubbles bobsN4682DO, 8 Feb 2017 | Read review
“To avoid wake up calls from the roosters, request a room NOT on the first floor.”
 of 5 bubbles M6707DEaliciam, 1 Feb 2017 | Read review
“Ocean Front in back building”
 of 5 bubbles Dealmaker, 22 Jan 2017 | Read review
5 of 5