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Hilton Waikoloa Village

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Hilton Waikoloa Village
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7,431 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Waikoloa Village
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Showing 6,749: English reviews
San Anselmo, United States
Reviewed 22 April 2015

You would think that will the cost of the rooms, they would be up to date with modern amenities. The room we were in was old and tired, tiny refrigerator, terrible coffee with non-dairy creamer, a couch that sank in the middle, old rug, old wall paper. On top of that, every tiny extra thing they could charge for they...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Deborah D
Debi B, General Manager at Hilton Waikoloa Village, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. Partly in response to feedback such as this, we have taken steps to improve the guest experience to meet and exceed your expectations. To this end, we are refreshing all Ocean Tower rooms by the end of the summer with...

Victoria, Canada
Reviewed 22 April 2015

Right up front I should say that this really big style of hotel is not our usual choice. We decided to try it out for our tween because of the lagoon and amenities. The staff were amazing. We checked in after midnight our time - grumpy - and the front desk clerk Frank had us laughing and smiling. Very professional...

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1Thank Mia M
Seattle, Washington
Reviewed 22 April 2015 via mobile

Lovely location with everything you need to never have to leave exceptthe bill. Clean very well taken care of. my level of enjoyment and over all satisfaction didn't seem to match the final cost of our bill This along with the dolphin exhibit While very well planned I could not get over the fact that they were in captivity and...

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1Thank akwp
Phoenix, Arizona
Reviewed 22 April 2015

I've been going there 2 - 3 times a year since 2001. This property, employees, food, activities, views, dolphins, pools, spa, tennis courts are by far the best I have visited. I've been to Austria, France, Monte Carlo, and most everyone of our states nothing compares. (Okay the Mediterranean view from my balcony in Monte Carlo was fabulous) I've traveled...

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2Thank Andrew L
San Jose, California, United States
Reviewed 22 April 2015 via mobile

This property is massive and beautiful. Very well suited for families with children. Their lagoon is awesome with excellent and safe snorkeling options. You can rent boats etc at the lagoon. The facility is well maintained. Our kids enjoyed the pool, tram, lagoon etc. They have dolphins and it's fun to watch them play around. The service was disappointing though....

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3Thank Madhu K
Kailua-Kona, Hawaii
Reviewed 21 April 2015

If your idea of a Hawai'i vacation destination is a quasi-amusement park, this is it! For those who prefer a Hawai'i experience to embody Hawai'i, offer exceptional customer service, amazing views, and upscale accommodations, there are price-competitive resorts in the area who believe in and exhibit the true spirit of Aloha. In its glory days, this property was a destination...

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8Thank KBrownKAT
Debi B, General Manager at Hilton Waikoloa Village, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. Our goal is 100% guest satisfaction, but also demonstrating Aloha spirit to all our guests, especially those that share our island community. We will be sure to include your comments about our property as we re-evaluate our service and spirit...

Sta Rosa, Philippines
Reviewed 20 April 2015

Highly recommended hotel for an intimate bonding with your love ones. ideal for honeymooners, or vacationers who just want to escape the hustle and bustle of the city life and the stress at work. Landscape and water features are one of the best and quaranteed peace and troublesome sleep at night

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Enrique J
Reviewed 20 April 2015 via mobile

The Hilton Waikoloa Village has fun for the whole family. The open air atmosphere really adds to the true Hawaiian experience. The staff was very accommodating and kind, even to large groups of students. The train and river boat make travel around the property easy and fun. Although outside of hotel there isn't much, with the two marketplaces on the...

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1Thank Emma F
Reviewed 20 April 2015

This hotel is absolutely Amazing. If you and your family are looking for a relaxing vacation this is the place to go. I went with my school and 40 other people, the staff accommodated everyone in my group amazingly and the hotel itself is like its own town. Although there is really nothing else around the hotel grounds, all you...

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1Thank Collin M
South Bend, Indiana
Reviewed 19 April 2015

My husband and I spent 6 days and 5 nights at Hilton Waikoloa Village for vacation and it was absolute paradise. This is an absolutely gorgeous resort with breathtaking views with very helpful staff members. Check-in and check-out was breeze, both were done within a minute or two. We stayed in Ocean Tower room # 5092. This room had an...

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2Thank womanoffaith81

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Lagoon Tower Dolphin View Room (Pre-Renovation) (25)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Let the aloha spirit wash over you in one of the world's largest and most beautiful resorts: Hilton Waikoloa Village. Experience the magic of Hawaii at our hotel, an oasis dotted with lagoons, pools, water slides, a wide variety of restaurants and bars, and staffed by a team of accommodating hospitality professionals who are here to make sure you're enjoying your island time. Settle into your well-appointed guest room, explore all that we have to offer, and soak up the Hawaiian sun. ... more   less 

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range: $321 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waikoloa Village staff and other travellers.
210 questions
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Questions? Get answers from Hilton Waikoloa Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon Tower closer to lobby and other amenities than other Towers. Ocean facing if you can.”
  • View from our room
433jennifero, 23 Apr 2017 | Read review
“Look at a map of the grounds, you have 3 large buildings to choose from.”
Hunterjumpergirl357, 21 Apr 2017 | Read review
“No matter what you will walk very far every day...consider before booking”
LAMFL10, 21 Apr 2017 | Read review
“Palace Tower and Ocean Tower is a long walk to restaurants and lobby”
funklynn, 16 Apr 2017 | Read review
“All of the towers have great views.”
richgene10, 15 Apr 2017 | Read review
5 of 5