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Hilton Waikoloa Village

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Hilton Waikoloa Village
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7,311 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Waikoloa Village
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Showing 6,643: English reviews
Dayton, Oregon
Reviewed 3 days ago NEW

Everyone was incredibly helpful as soon as we walked in the resort, starting with the valet to the baggage service, the front desk to the pool staff! We had an ocean view room with an amazing view! The restaurant options and wait staff were great, although it was a bit expensive. The only wish we had was that there were...

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Helpful?
Thank shilowalters
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Dear shilowalters, Thank you for sharing your review. We are happy you enjoyed your visit and received service with Aloha. Our goal is to provide a memorable stay for all of our guests and we appreciate your feedback. We look forward to welcoming you again. Kind regards, Simon tripadvisor@hiltonwaikoloavillage.com

Reviewed 3 days ago NEWvia mobile

We stayed at Hilton Waikaloa Village on The Big Island for 5 days with our 2 teenage kids. It is a very large and beautiful facility. I am a Diamond Hilton Honors member and always stay in Hilton properties. This one had some issues that would make me not stay here again. To get to your room is a very...

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Helpful?
1Thank JeffSpain1998
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Dear JeffSpain1998, Thank you for your review of your recent visit. We are happy you enjoyed the ocean views and beautiful landscaping. I'm sorry to disappoint you with room location and dining options. We pride ourselves on providing an excellent experience for all of our guests. Our team will address your concerns and strive to improve our service and offerings....

Portland, United States
Reviewed 3 days ago NEW

Not much to say, the food was terrible at their restaurants, we ate at the Mexican restaurant and the burrito had very little meat, and tasted like it had been made the day before and heated in a microwave. Our room smelled of urine, like the room above us had a leaking toilet. We left for the day, and returned...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank jasonkK6039ZO
Vancouver, Canada
Reviewed 4 days ago NEW

While the location of this resort is beautiful and the grounds well maintained, do not expect 4 star service or quality. We were lucky enough to be upgraded to an ocean view (Ocean Tower) room which was fortunate as the room itself was shabby and in need of a serious remodel. The furnishings in the room were undersized for the...

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2Thank momagerBC
Reviewed 4 days ago NEW

Although I have no complaints about the hotel, the staff, or food there are some things to keep in mind if you have a handicap. This is a very large beautiful complex. That being said there are long walkways to get from one place to another. I have a slight handicap and walk with a cane and I did ok....

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Helpful?
1Thank TJ H
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Dear TJ H, Thank you for sharing your review of your recent stay. We are happy you enjoyed the beauty of the resort and were able to navigate the property. Your comments are very helpful to other guests. The resort is very large and was built before accessibility standards were established. We have made improvements to public areas and guestrooms...

Fargo, ND
Reviewed 5 days ago NEW

I stayed here 25 years ago. I have told stories to my son about this place as long as I can remember. We brought him here last week for his high school graduation gift and it did not disappoint! Everyone was incredibly helpful as soon as we walked in the resort. We had an ocean view room with an amazing...

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Thank firefighterwife
Ottawa, Canada
Reviewed 5 days ago NEW

We have stayed at hotels all over the world and mostly very nice. But this one has shown us the gold standard. Now let's not talk about hotel rooms or typical service as that is comparable to other Hilton's, Westins, etc. But the setting and physical hotel grounds are unmatched anywhere we visited. There shark ponds, dolphin ponds, waterfalls, turtle...

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Thank 11Claude
Montclair, California
Reviewed 5 days ago NEW

Best vacation location if you are going to Kona Hawaii. Hotel was designed well with all its swimming pools and its lagoon swimming area where you are actually swimming with fish and even turtles from the ocean. Hotel employees were very professional.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 708rose
Virginia beach virginia
Reviewed 5 days ago NEW

This was an excellent location with many many choices of activities. The food was excellent again with a wide variety of choices. The views were breath taking from every direction. Rooms were extremely clean and service was excellent!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 763virginiaj
Port Coquitlam
Reviewed 6 days ago NEWvia mobile

We really enjoyed the oceanfront view. We watched whales breaching and some great sunsets. I did feel that there were too many additional charges...the resort fee, if you attend the luau they won't credit you the parking fee (you get free parking if attending the luau - but not as a guest of the hotel), the fridge in the room...

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Helpful?
2Thank Roninpoco
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Dear Roninpoco, Thank you for sharing your review. We are happy you enjoyed the oceanfront views and whale watching, and a convenient location from which to tour the island. I'm sorry to disappoint you with the parking charges and Resort Charge. We fully disclose all costs of the stay in advance when placing a reservation. The Resort Charge supports the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Waikoloa Village is located within the Waikoloa Beach Resort area on the sunny Kohala Coast on Hawaii's Big Island - just 18 miles from the Kona International Airport. It is a unique 62 acre oceanfront resort with trams and canal boats transporting you throughout the resort. Enjoy a serene snorkeling lagoon, interactive dolphin encounters, spectacular pools with waterslides, the Kohala Spa, exciting shopping and dining, and golf at one of two championship golf courses. ... more   less 

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range: $318 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waikoloa Village staff and other travellers.
202 questions
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Questions? Get answers from Hilton Waikoloa Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra to stay in Makai tower as it is by the lagoon and pool.”
 of 5 bubbles arbourvista, 23 Mar 2017 | Read review
“The Ocean Tower is undergoing renovations so I would recommend one of the other two. Palace Tower is newly updated with new furniture.”
  • View from our balcony in the Palace Tower.
 of 5 bubbles dancinweeze03, 21 Mar 2017 | Read review
“Ocean Tower offers amazing views. Just be prepared to walk!”
 of 5 bubbles shilowalters, 21 Mar 2017 | Read review
“Only some rooms have beach or dolphin views. Pool views would be good too.”
 of 5 bubbles kihapmom, 15 Mar 2017 | Read review
“Don't stay in Ocean Tower!”
 of 5 bubbles LAG34059, 14 Mar 2017 | Read review
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