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Waikoloa Beach Marriott Resort & Spa

3,045 reviews
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Traveller (2106)
Pool & Beach (528)
Room & Suite (496)
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Overview
  • Excellent42%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“resort fee”(264 reviews)
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Free Internet
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
1 Mar.2 Mar.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,045)Write a Review
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1,111 - 1,115 of 2,719 reviews
Reviewed 6 October 2014

My husband and I recently spent 3 nights at this resort. The visit had a rough start as the welcome at the front desk was not very hospitable; for some reason the fact that we were checking in at 11PM really seemed to confuse them....More

Thank AJH798
Reviewed 6 October 2014

This hotel was nice, looked recently remodeled, and everything was generally in very good condition. Our initial check-in experience was a little rough- due to an error made by our third party booking service, we initially were put in a room for two, that would...More

2  Thank Pat N
Reviewed 5 October 2014

Check-in - 3 stars Slow. We waited about 20 minutes in a line to check in. We were just about to be checked in when someone 'claiming' to have status cut in before us. Only to then say to the check-in agent he had lost...More

1  Thank DVS4017
Response from Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & SpaResponded 7 October 2014

Aloha and thank you for taking the time to post your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced during your stay. We strive to ensure all our guests have an enjoyable time...More

Reviewed 5 October 2014

I have stayed at this hotel 7 times and I have to say they are very consistent. As a Marriott platinum member I am always greeted warmly at check-in. Also I find the communication pre-stay to be excellent. The hotel was freshened up several years...More

2  Thank NorCaltravelpair
Response from Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & SpaResponded 7 October 2014

Aloha and thank you for taking the time to share your experience. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced during your stay. It is our passion to ensure your vacation stay is a...More

Reviewed 5 October 2014

Our plan was to relax for four days at the Waikoloa Marriott after the “adventure” part of our Big Island trip on the Hilo side. The Marriott fit the bill perfectly. Several things stood out. The room itself was a model for design, layout and...More

2  Thank Eric G
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 333 - USD 559 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 333 - USD 559 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (2106)
Pool & Beach (528)
Room & Suite (496)
Dining (83)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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susieq94
18 February 2018|
Answer
Response from Maureen M | Reviewed this property |
I can’t tell you what you will get at this resort under any name they call their rooms. We booked a king bed room and got a room with two double bed garden room. They did give us a king but ended up looking over the... More
0
Votes
susieq94
16 February 2018|
AnswerShow all 3 answers
Response from GottabNik | Reviewed this property |
We stayed in a poolside view. it's a bit more than standard but it was worth it. you can see the luau from patio and all the goings on were at poolside. pay for ocean view on different island.
0
Votes
Bob H
28 January 2018|
AnswerShow all 2 answers
Response from Ross R | Reviewed this property |
We liked just about everything about Waikaloa Marriott and highly recommend it. We stayed in the vacation club unit which has a mini kitchen, etc, but they gave us a hotel room to change the afternoon we left after we... More
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Room Tips
"Ground level was convenient for us to go the beach and back."
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"Make sure you get what has been booked and paid for."
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"Rooms facing the pool hear the workers leaving at night, stacking chairs, guests laughing and having..."
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"ocean front higher floor better views but longest walk from elevator"
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