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Chalet Kilauea

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389 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Prescott Valley, Arizona
Reviewed 14 December 2016

I booked six months in advance and requested room #104. Reason for the choice was some very favorable reviews and views of the rain forest. We called a couple of days ahead to confirm our reservation, and realized that #104 was a King room and our booking was for a Queen room. Well, after an additional $40 cost we slept...

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1Thank JULIE H
Reviewed 8 December 2016

The front desk is only opened during specific hours and the man at the front desk was not very welcoming. The hotel is near volcano park, which is a plus! The bed was a bit hard, we simply felt that the room would look a lot nice without the carpet and a new paint job. It was however very clean....

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2Thank Gabrielle B
Austin, Texas
Reviewed 8 December 2016 via mobile

Great boutique hotel. Rooms are very spacious with own kitchenette, large bathroom and very comfortable bed. Our friends room had a shower with a large jacuzzi tub and spiral staircase up to the bedroom. Hotel is surrounded by tropical plants and trees and has a koi pond. Also has hot tub which was great after the long hike to see...

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2Thank Trinidad04
Franklin, Virginia
Reviewed 3 December 2016

Cold and damp. Very disappointing. Heat provided by electric space heaters - really?!? Very tacky! Not even close to what we perceived from website. Location great. Facility not. We would stay there only if this is the only available accommodation close to the volcano.

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1Thank ATravelingVirginian
San Francisco, California
Reviewed 2 December 2016 via mobile

We loved having a room in town just five minutes away from the national Park. It helps staying nearby when nature doesn't always cooperate. On our overnight visit, we went to the Overlook four times. and saw fog, three lava flows, 1.25 flows and fog. My favorite time to go was at 6 o'clock in the morning with no crowds...

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2Thank ALTippet
Seattle, Washington
Reviewed 25 November 2016

Stayed two nights in Valcano Village and spent those two nights at Valcano Hale. Rooms were clean and staff very friendly and helpful. Be aware that this is a shared bathroom facility. Not sure how I missed that when I booked, however it did not present a problem. The facility is situated a short drive from the entrance to Valcano...

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2Thank Keith Y
Fort Myers, Florida
Reviewed 2 November 2016

I have stayed here for two nights and have enjoyed every minute of my stay. Staff is very pleasant to deal with the rooms are exceptionally clean and very interestingly laid out. All of the amenities seem to work well. I would give this small resort my highest rating. Those who post negative feedback about this resort are simply incorrect....

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5Thank Rhwingert
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for providing your comments and feedback on TripAdvisor. We appreciate the kind remarks on our cleanliness and the amenities provided! It's great to hear that you enjoyed your stay in our hotel and the surrounding areas. We hope you had a great vacation in Hawaii and please come back and see us if ever in the...

Reviewed 2 November 2016

I lived in Chalet Kilauea for 1 night during my trip in Hawaii. The checking lobby is separate with the room, which is not that convenient. It was a warm house which contain several rooms. The room is kind of old and the same with the facilities. Love the star sky around the hotel

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Thank Chang L
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for choosing the Chalet Kilauea during your Hawai'i trip! We always appreciate comments and feedback from our guests. It's great to hear that you enjoyed the area. The check in lobby is located at Chalet Kilauea and is not separate from the rooms. It seems that maybe you stayed at another of our properties (Volcano Hale),...

Melbourne, Australia
Reviewed 31 October 2016

We stayed at Chalet Kilauea for one night but wished we stayed longer. The customer service prior and during our stay was great and the surroundings as well as the rooms are beautiful. Great location with close to a few shops and restaurants as well as a short drive from the Volcano National Park.

Review collected in partnership with this hotel
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Thank manalac_cecilia
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Aloha and thank you for taking the time to review the Chalet Kilauea. We are happy to know that you had an enjoyable stay and found the rooms to be just what you were needing for a relaxing stay. Also, thank you for the nice compliments for our front desk staff. We will be sure to let them know that,...

Baltimore, Maryland
Reviewed 28 October 2016

We had an ok stay at Chalet Kilauea. Not great, not bad. The property is lovely and has lots of vegetation and a great pond to make you feel like you're in the rain forest of the island, which you are, which is cool. Rooms booked with this property name have their own bathroom, and a lil kitchenette. We were...

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2Thank travelreimagined_jen
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review

Mahalo for reviewing the Chalet Kilauea Hotel on TripAdvisor. We appreciate your feedback and welcome your comments about your stay with us. It's great to hear that you enjoyed all the lovely features of being in a rainforest next to the volcano! I agree that with no air conditioner, a hot day would be most uncomfortable. Lucky for us, we...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Chalet Kilauea Hotel is nestled in the heart of Volcano Village in a quiet, peaceful area. Chalet Kilauea Hotel is a small, boutique hotel offering custom showers and wet bars with microwaves, mini-fridges, coffee makers, and more. All units offer unique bathrooms with modern fixtures, cable TV, and natural artistic accents! Chalet Kilauea features a beautiful Koi fish pond, complimentary tea/coffee(3pm-5pm), free WIFI, and 24-hour hot tub in the Garden Gazebo. Daily housekeeping included. 1 minute from shops, restaurants, and Hawaii Volcanoes National Park. ... more   less 

Additional Information about Chalet Kilauea

Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Region: United States > Hawaii > Island of Hawaii > Volcano
Price Range: $109 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chalet Kilauea 3*
Number of rooms: 5
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Also Known As:
Inn At Volcano (Chalet Kilauea Collection) Hotel Volcano
Chalet Kilauea Volcano, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Kilauea staff and other travellers.
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Questions? Get answers from Chalet Kilauea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are stairs x 3 sets to enter your tree top house.”
Lollies_11, 24 Apr 2017 | Read review
“Suspect all rooms are of fairly equal status.”
J1653SQpaulp, 18 Apr 2017 | Read review
“Rooms differ - pick one overlooking the garden.”
twovass, 18 Apr 2017 | Read review
“room 103 has many windows and sheer curtains so be aware of a lack of privacy”
  • Broad windows in 103: a good view looking in and out
  • The fantastic shower in 103
  • King-size bed in 103
  • Double bathroom sink in 103
  • Kitchenette near bed in 103
BethCato, 5 Feb 2017 | Read review
“There are many types of lodging at the Chalet.”
JulieH1962, 13 Dec 2016 | Read review
5 of 5