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Castle Hilo Hawaiian Hotel

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Traveller (963)
Room & Suite (365)
Pool & Beach (45)
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Overview
  • Excellent18%
  • Very good42%
  • Average31%
  • Poor7%
  • Terrible2%
Travellers talk about
“coconut island”(258 reviews)
“ocean view”(124 reviews)
“seafood buffet”(25 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,957)
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Traveller rating
324
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517
130
54
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672
517
130
54
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All reviewscoconut islandocean viewseafood buffetqueen's courtbanyan treesmauna keathe big islandbanyan driveliliuokalani gardensjapanese gardenbit datednational parkbeautiful parkclose to the airporthotel restaurantken's house of pancakesan older hotel
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751 - 755 of 1,697 reviews
Reviewed 30 September 2014

Hotel is most modern and clean for the area. It is on the high side considering the other choices, but you get what you pay for. My room was spacious and I had a view of the bay which was very nice. The chairs in...More

3  Thank Chart103
Reviewed 30 September 2014

While island hopping,we thought we'd stay one night in Hilo at this recommended spot.The superior room was beautiful and roomy.We had asked for the bay side but were told the rooms on that side of the hallway were not cleaned yet(?).The room facing the parking...More

2  Thank lawrencem576
Response from Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian HotelResponded 3 October 2014

Dear Valued Guest: Thank you for sharing your experience with us. Labor Day Weekend is very busy for all of us on the Big Island as the long holiday weekend bring many guests, some with motorcycles that are used on their annual ride around the...More

Reviewed 25 September 2014

We stayed here for 3 nights for our honeymoon. Hotel looks to be newly refurbished and was quite nice. Very clean. The staff were lovely and had no issues at all. The food in the restaurant is expensive. Sat and Sunday nights they have a...More

Thank Cassie W
Reviewed 25 September 2014

Make sure you get on the bay side if you want a beautiful view of the bay, Coconut Island and Mauna Kea. We were on floor 6, but there are great views from any of the rooms on the bay side due to the curve...More

Thank Renee D
Reviewed 24 September 2014

Hilo has very little in the way of luxury or even 4 star accommodations so that needs to be said first. It's a little, humid, shanty, very old-style Hawaiian town in my experience. We went there to drop off a kid at U of Hawaii...More

Thank ms_webcasa
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Beachfront
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 160 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 160 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (963)
Room & Suite (365)
Pool & Beach (45)
Dining (32)
Family and Play Areas (16)
Business Centre & Event Rooms (2)
Questions & Answers
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12trip1287
7 April 2018|
AnswerShow all 5 answers
Response from Suzy7837 | Reviewed this property |
A very short cab ride, 5 minutes, to the hotel from airport!
1
Vote
occams-razor
15 January 2018|
AnswerShow all 3 answers
Response from Live to vaca B | Reviewed this property |
No. There is green lawn and lava rock. There is a small sand entry to the ocean in the park that is next to this hotel but not large waves. This is more on a bay.
0
Votes
Ben_et_Cha
5 December 2017|
AnswerShow all 5 answers
Response from 406karoly | Reviewed this property |
I propose you ask the hotel to install one in your room.
0
Votes
Room Tips
"Ask for a higher floor that's not overlooking the garden near the parking lot."
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"You either have a view of the bay, or a view of the Hilo. The bay is a much nicer view."
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"Room with a ocean view is totally worth it!"
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"Try to get a Bay-view room on an upper floor."
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