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Hilo Seaside Hotel

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Hilo Seaside Hotel
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997 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Victoria, Canada
Reviewed 12 March 2015

This property was a very good value. There are no elevators, so you potentially have to haul luggage up stairs. We had booked a king bed. Discovered we were given two doubles. However, they were able to sort it out and move us into a king. I expect I would stay here again based on the price paid. An unexpected...

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Helpful?
Thank Coreena W
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha CoreenaW, Thank you for your recent review of our property! Our employees strive to provide exceptional service with true Aloha Spirit. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo, Seaside Hotels Hawaii Management Team

Grand Rapids, Michigan
Reviewed 12 March 2015

We spent 3 nights here recently. From the outside the hotel doesn't look that great - it's an older building. The view is over a lagoon, more than the ocean, so the name Seaside is a bit of a stretch. But it was CLEAN! Rooms showed their age a little bit, but the staff did a fantastic job cleaning them....

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Helpful?
Thank Sparky9345
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha Sparky9345, Thank you for your recent review of our property! Our employees strive to provide exceptional service with true Aloha Spirit. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo, Seaside Hotels Hawaii Management Team

Whitehorse, Canada
Reviewed 12 March 2015

We stayed two nights at the hotel while visiting the volcano. The route to our room was circuitous but it was clean and had all you needed. It was definitely not fancy but it was fine. We were able to walk around the Queen Lilioukalani Park and to nearby restaurants. The staff were welcoming. The restaurant was reasonably priced and...

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Helpful?
Thank Gertie68
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha Kim G, Thank you for your recent review of our property! Our employees strive to provide exceptional service with true Aloha Spirit. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo, Seaside Hotels Hawaii Management Team

Beaverton, Oregon, United States
Reviewed 12 March 2015

This was my second stay with them. Clean rooms super comfy beds and pillows. Friendly reception staff. Nice pool. family run hotel. They even have a museum within the hotel. i did not get a room with breakfast this stay as it was nothing special last time. Kens pancake house is a 5 minute walk.

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Helpful?
Thank Kim G
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha Kim G, Thank you for your recent review of our property! We strive to treat every guest as part of our Ohana (family)! Your kind words validate our employees who take pride in taking care of our guests and the hotel. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo,...

Rio de Janeiro, RJ
Reviewed 9 March 2015

Here you have a standard, small but clean, room only a mile from the airport, from where you can hear landings/take-offs when the plane is one of the big jets (one or two per day). To compensate that, you have the nicest ladies working on the reception and they show a real interest in helping and making you feel welcomed....

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1Thank FredBueno
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha FredBueno, Thank you for your recent review of our property! Our employees strive to provide exceptional service with true Aloha Spirit. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo, Seaside Hotels Hawaii Management Team

Brisbane, Australia
Reviewed 8 March 2015

We stayed here for one night while doing a National Volcano Parks tour. We had a double room with breakfast. Everything was perfectly fine, very clean and the hotel has a nice view out to the ocean. The staff were nice and the gardens etc are very attractive with a pond complete with ducks swimming. The hotel is near shopping,...

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Helpful?
1Thank Jules65Brisbane
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha Jules65Brisbane, Thank you for your recent review of our property! Our employees strive to provide exceptional service with true Aloha Spirit. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo, Seaside Hotels Hawaii Management Team

Milwaukee, Wisconsin
Reviewed 4 March 2015

We reserved the room online on THEIR website, got a "deluxe" room, #357. Ok so first they called it a "Ocean View", that is more than stretching the truth, you can see the bay really. Their website says a deluxe room includes breakfast but upon check-in when I asked where the free breakfast would be she said we didn't qualify....

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Helpful?
Thank Brickslick
SeasideHotels, Guest Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha Brickslick, We offer our sincerest apologies for your recent experience at Hilo Seaside Hotel. I would like to assure you that your experience with our desk clerk and housekeeping was an exception and not the rule for how we operate. We are currently training new employees and our seasoned staff prides themselves in providing exceptional service to each guest....

Skaneateles, New York
Reviewed 4 March 2015

We stayed 1 night before catching a flight out. We were so miserable that we left for the airport 5 hours before we needed to because we would be more comfortable there. And we were! I booked an accessible room with a roll in shower. Upon arrival we were told that it isn't possible to get to the elevator from...

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4Thank CELESTE D
SeasideHotels, Guest Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha CELESTE D, We sincerely apologize about your recent experience at Hilo Seaside Hotel. Our property is currently undergoing minor renovations which may cause some inconvenience to our guests. Unfortunately the normal ADA path was temporarily affected during your stay. In the coming weeks, our renovations will be complete and we hope that you will consider giving us another chance...

Manchester, New Hampshire
Reviewed 4 March 2015

Like stepping back into the '60's, the Hilo Seaside could be a set for the TV show, "Mad Men". Not a luxury place that some might be expecting, but clean, reasonably well-maintained, with friendly staff, wonderful pool, and an attached restaurant Tiki Bar right out of "Adventures in Paradise". Loved the markings on the windows that gave us an idea...

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Helpful?
Thank brumbie55
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha brumbie55, Thank you for your recent review of our property! Our employees strive to provide exceptional service with true Aloha Spirit. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo, Seaside Hotels Hawaii Management Team

Sunnyvale, California
Reviewed 28 February 2015

Great value for our stay. Front desk staff Judy, Priscilla, and Sonia were extremely courteous, friendly, and knowledgeable. Excellent location. Close to town center and shopping for needs during our stay.

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Helpful?
Thank Ken K
SeasideHotels, Public Relations Manager at Hilo Seaside Hotel, responded to this review

Aloha Ken K, Thank you for your recent review of our property! Our employees strive to provide exceptional service with true Aloha Spirit. We hope we can provide you with the same value experience on your next trip to Hilo! Mahalo, Seaside Hotels Hawaii Management Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
The cozy town of Hilo, on the east side of the Big Island is a tropical paradise filled with fragrant island flowers, pristine forests, and magnificent miles of orchid farms. The Hilo Seaside Hotel is an oceanfront hotel located on the shores of Hilo Bay, on historical Banyan Drive. This affordable Hawaiian owned hotel is a scenic 40 minute drive to Hawaii's Volcano National Park, and just a few minutes by car to quaint Hilo Town. ... more   less 

Additional Information about Hilo Seaside Hotel

Address: 126 Banyan Way, Hilo, Island of Hawaii, HI 96720-4647
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $170 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hilo Seaside Hotel 2*
Number of rooms: 140
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Also Known As:
Hilo Seaside Hotel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Hilo Seaside Hotel staff and other travellers.
6 questions
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Questions? Get answers from Hilo Seaside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is by the airport, that sound is an airplane.”
 of 5 bubbles masonc926, 21 Mar 2017 | Read review
“All rooms are good, and the staff makes sure everyone is quiet after the dinner hour.”
 of 5 bubbles CarolynN536, 18 Mar 2017 | Read review
“Higher levels have views of garden and bay depending on the wing. Lights out around 10:00 pm for families and weary travelers.”
 of 5 bubbles montgota, 16 Mar 2017 | Read review
“There was a lot of activity at the pool, so was glad our room was by the Koi pond, with small balcony.”
 of 5 bubbles samsoncat, 28 Feb 2017 | Read review
“Try garden/ocean rooms for quieter experience.”
 of 5 bubbles 588katies, 25 Feb 2017 | Read review
5 of 5