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    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
    +1 855-605-0318
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     16 people are viewing this hotel
    USD 300*
    USD 173*
    SAVE USD 127
    USD 237*
    USD 300*
    Traveller (274)
    Room & Suite (83)
    Pool & Beach (20)
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    Overview
    • Excellent29%
    • Very good33%
    • Average19%
    • Poor11%
    • Terrible8%
    Travellers talk about
    “warm cookies” (9 reviews)
    “overflow lot” (8 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Concierge
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Housekeeping
    3.5 Star Hotel
    All hotel details
    Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
    Special Offer: Double Points,Every Stay
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    Castle Hilo Hawaiian Hotel
    1,838 reviews
    #4 of 7 hotels in Hilo
     
    Hilo Seaside Hotel
    1,063 reviews
    #3 of 7 hotels in Hilo
     
    Dolphin Bay
    674 reviews
    #2 of 7 hotels in Hilo
     
    Royal Kona Resort
    2,912 reviews
    #8 of 14 hotels in Kailua-Kona
     
    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (585)
    There are newer reviews for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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    261 - 265 of 542 reviews

    Reviewed 16 May 2017 via mobile

    My husband and I recently stayed at the Grand Naniloa on our honeymoon and had a wonderful time! The location can't be beat and the views are spectacular. Glenn checked us is and was so accommodating and recommend some great local places we checked out!...More

    1  Thank kelly3267
    Reviewed 16 May 2017

    Was assured non smoking -state law- but couldn't use our lanais (which was a costly upgrade) due to other guests smoking on theirs. Hotel staff watched as other guests smoked at the pool. Room would have been amazing if we could have enjoyed the outdoor...More

    Review collected in partnership with DoubleTree by Hilton
    Thank loveshawaii2017
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 17 May 2017

    Thank you for taking the time to share your experience. We value all input, good and bad. We apologize for the unsatisfactory experience you had at our property. All issues will be addressed with upper management. We hope you had a good time in Hawaii....More

    Reviewed 14 May 2017

    I understand this hotel was taken over by the Hilton brand about 5 months ago and underwent a pretty significant upgrade. Nicely appointed from the check-in area, the bar and lanai overlooking Hilo Bay, and the rooms. More of a chain hotel experience than a...More

    2  Thank mcarney15
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 17 May 2017

    Thank you for taking the time to share your recent experience while staying at our hotel. We are happy to hear that you enjoyed your stay with us but have also noted some of your advice and will definitely take them into account to better...More

    Reviewed 14 May 2017

    Great Hotel / Great location ......Facilities were very nice ...... Beautiful view of the Harbor from the Hotel ..... Fitness Facilities & Pool were excellent ...... Hotel offered a very nice breakfast buffet for guests ..... Concierge Staff very helpful in assisting guest in making...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank ual777arh
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 17 May 2017

    We appreciate your honest feedback about your recent stay with us. We see that the freshness of the room at our hotel was a problem during your stay. Guest satisfaction is our highest priority, and we’ve shared your comments with our team to resolve this...More

    Reviewed 12 May 2017 via mobile

    Was upgraded to a Jr suite... What a fantastic view of the Bay..,The room was very spacious and had a full kitchen. Within walking distance of a Japanese Tea Garden. The pictures throughout the hotel were amazing. Staff was very friendly and very accommodating..Really enjoyed...More

    2  Thank S A
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 13 May 2017

    Aloha S A, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Mahalo

    Castle Hilo Hawaiian Hotel
    1,838 reviews
    #4 of 7 hotels in Hilo
     
    Hilo Seaside Hotel
    1,063 reviews
    #3 of 7 hotels in Hilo
     
    Dolphin Bay
    674 reviews
    #2 of 7 hotels in Hilo
     
    Royal Kona Resort
    2,912 reviews
    #8 of 14 hotels in Kailua-Kona
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Laundry Service
    • Conference Facilities
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • USD 126 - USD 235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton Hotels Direct, Expedia, Hotwire, Hotels.com, Orbitz, Cancelon, Priceline, Cheap Tickets, HotelsforEveryone, HotelQuickly, TripOnline SA and getaroom.com so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Hilo
    • Also Known As
    • Naniloa Volcanoes Hotel Hilo ,
    • Hawaii Naniloa Hotel Hilo ,
    • Naniloa Volcanoes Hilo ,
    • Hi Naniloa Hotel Hilo ,
    • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
    Add Photo Photos
    Traveller (274)
    Room & Suite (83)
    Pool & Beach (20)
    Dining (3)
    Hotel & Grounds (207)
    Bathroom (17)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Royal Kona Resort
    2,912 reviews
    97.59 km away
     
    Castle Hilo Hawaiian Hotel
    1,838 reviews
    .24 km away
     
    Hilo Seaside Hotel
    1,063 reviews
    .68 km away
     
    Dolphin Bay
    674 reviews
    2.66 km away
     
    Nearby Restaurants
    Suisan
    270 reviews
    .80 km away
    Hilo Bay Cafe
    1,186 reviews
    .74 km away
    Ken's House of Pancakes
    2,128 reviews
    .81 km away
    Ponds
    675 reviews
    .70 km away
    Nearby Attractions
    Liliuokalani Gardens
    882 reviews
    .44 km away
    Coconut Island
    496 reviews
    .36 km away
    Reeds Bay Beach Park
    38 reviews
    .60 km away
    Banyan Gallery
    17 reviews
    .30 km away
    Ask a question
    Questions & Answers
    Bob820
    7 August 2017|
    AnswerShow all 3 answers
    Response from trvltee | Reviewed this property |
    I agree with the others. Call the hotel directly. My room was an ocean view and it was awesome. Good luck.
    1
    Vote
    pkillaby
    20 July 2017|
    AnswerShow all 6 answers
    Response from JudyMagin | Reviewed this property |
    I don't know, sorry.
    0
    Votes
    Eliza T
    14 July 2017|
    Answer
    Response from Naleilehua1069 | Reviewed this property |
    I'm not a sports bar fan, so I don't have much to suggest. The Grand Naniloa has a bar with a TV, but the bar is very popular with local residents, so finding a spot to watch might be a challenge. Have you checked with... More
    0
    Votes
    Room Tips
    "ask for pool or bay views in the renovated wing - otherwise you get a rooftop!"
    Read review
    "Ocean view with balcony!"
    Read review
    "This hotel has 3 towers & not all rooms have decent views or balconies. Don't assume from the photos..."
    Read review
    "Best rooms are those with lanais. Great views of the bay."
    Read review
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