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    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 18
    USD 170*
    USD 152*
    USD 170*
    USD 152*
    USD 170*
    USD 152*
    Traveller (115)
    Room & Suite (48)
    Pool & Beach (9)
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    Overview

    • Excellent29%
    • Very good38%
    • Average17%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Free Parking
    Pool
    Free Internet
    3.5 Star Hotel
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    Castle Hilo Hawaiian Hotel
    1,709 reviews
    #4 of 8 hotels in Hilo
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,416 reviews
    #6 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,824 reviews
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    Hilton Waikoloa Village
    7,440 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (263)
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    231 - 235 of 263 reviews

    Reviewed 12 December 2016

    Great location and value. Staff was very accommodating let us check in at 9am, it was storming and it was great we could check in early. The rooms were a little small but it was doable. Beds were very comfy.

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Catherine E
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

    Reviewed 10 December 2016 via mobile

    We stayed at this hotel a few days ago and I must say that this was one of the best experiences my family and I have ever had. When we first booked we didn't realize there were two airports on the island and flew in...More

    2  Thank kevinaz408
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    Mahalo for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

    Reviewed 9 December 2016

    I've stayed in Hilo before but, it's been a decade since my last stay on this side of the island and that was at the Castle Hilo Hawaiian which needed renovations at the time (it has since been renovated). I wasn't expecting much since I...More

    2  Thank preciousgemcrystal
    Response from GrandNaniloaHotel, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    Thank you for this glowing review and the helpful hints for our future guests. We hope you will return soon! Mahalo

    Reviewed 8 December 2016

    This was our first hotel, the room was very clean and we had an ocean view. They offered great smelling products, but most of all we had excellent service, they provided us with a warm cookie upon arrival, offered us umbrellas to borrow for the...More

    1  Thank Gabrielle B
    Response from GrandNaniloaHotel, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    Thank you so much for this excellent review! We love to hear our staff delivered genuine Hilo aloha!

    Reviewed 8 December 2016 via mobile

    This Hotel is very nice now that it has been newly renovated. Lobby and rooms are great and have good views of Hilo harbour. Their are very few choices for chain hotels or resorts on the Hilo side of the island, so this hotel is...More

    2  Thank Jason P
    Castle Hilo Hawaiian Hotel
    1,709 reviews
    #4 of 8 hotels in Hilo
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,416 reviews
    #6 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,824 reviews
    #4 of 14 hotels in Kailua-Kona
     
    Hilton Waikoloa Village
    7,440 reviews
    #4 of 6 hotels in Waikoloa
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free Internet
    • Pool
    • Hotel Amenities
    • Free Parking
    • Conference Facilities
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Golf Course
    Details
    • Price range
    • USD 125 - USD 230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (115)
    Room & Suite (48)
    Pool & Beach (9)
    Dining (3)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    BJRSanDiego
    Hi, BJRSanDiego. What would you like to know about this accommodation? Brian mentioned that the valet parking was complimentary. I was told that I must pay $20 a night plus there were signs saying the same thing. I found the parking to be horrible. Did they just charge for valet parking during the Merrie Monarch or what?
    27 April 2017|
    Answer Show all 4 answers
    Response from monkseal | Reviewed this property |
    Parking was free.
    0
    Votes
    Lindaw143
    Need 2 rooms (3 adults). Want outdoor space (balcony or lanai). Does the king soaker tub room have a view? Balcony? Thinking King Ocean front or ocean view with lanai. Thoughts? Thanks
    24 April 2017|
    Answer Show all 3 answers
    Response from GrandNaniloaHotel | Property representative |
    Aloha Lindaw143, That is a great question, Personally I love the ocean view with lanai due to affordability and you get a beautiful lanai view of the Mauna Kea and Hilo Bay area. The corner king oceanfront is definitely... More
    0
    Votes
    Krissy M
    Can you snorkel right off the resort and if so how is
    17 April 2017|
    Answer Show all 3 answers
    Response from Jamie C | Reviewed this property |
    You can snorkel in the bay if you want. One of the best places is at Captain Cook Monument, on the Kona side. Best to book a boat tour land access is A 3 hr hike.
    0
    Votes
    Room Tips
    "Room on the south side are quieter higher floor have less A/C unit noise"
    Read review
    "Upper floor facing bay"
    Read review
    "Ask for ocean or bay view with a lanai."
    Read review
    "I suggest a corner room to get a larger view of the ocean"
    Read review