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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Traveller (609)
Room & Suite (187)
Pool & Beach (40)

About

Location
Cleanliness
Service
Value
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include a FREE Round of Golf daily and FREE WiFi.
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Property amenities
Pool
Free Internet
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
10Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
1,140Reviews
673Photos
50Q+A
100Room tips
Traveller rating
  • 370
  • 383
  • 205
  • 106
  • 77
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Popular mentions
We really enjoyed our stay at this recently renovated resort hotel in a pleasant waterfront location. The room was nicely decorated and very clean. The staff very friendly. Good location, free parking. We also liked a lot ambiance and food of the hotel’s restaurant, and had
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Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Responded yesterday
Mahalo for sharing your experiences! We are so glad that you had a wonderful stay with us and also got to enjoy our restaurant's local cuisine. We hope to have you as our guest on your next trip to Hilo!
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+3
Hotel's Favourite
We received AARP rates, which were quite reasonable, about the same as a Hampton Inn in the lower 48 in a preferred location. We had a fantastic ocean view on the sixth floor of the building to the side of the main building. This place is hula themed, with photo art, videos,
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Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Responded 2 weeks ago
Aloha F4981JCmichaels, Congratulations on the anniversary, we are so happy to have been a part of it! Thank for taking the time to give our property such a great and thorough review! We are so glad that you were able to enjoy the amenities that are offered in our resort fee. We embrace being the Home of Hula; a place where one can experience true Aloha. It was our pleasure having you as our guest and we look forward to welcoming you back soon!
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Great price for a clean room, general areas, beautiful scene, and awesome customer service. Would definitely recommend this hotel if you're in Hilo. Convenient location...close by Hilo town and all the eating places.
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Review collected in partnership with DoubleTree by Hilton
Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Responded yesterday
Mahalo for taking the time to review our property, we really appreciate it! Thank you for recommending us and we look forward to having you as our guest again soon!
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Outstanding views from any of the ocean-front rooms, and the grounds were really impressive, from the shoreline to the parking areas near the banyan trees. The rooms were clean and the facilities were conveniently located. Being only a few minutes from the airport made
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Review collected in partnership with DoubleTree by Hilton
Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Responded yesterday
Mahalo for sharing your feedback on our breathtaking location and views! We hope to welcome you back on your next trip to Hilo!
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Nicest hotel in Hilo. Beautiful view of Coconut Island, ocean and Mauna Kea from our balcony. Valet parking included in resort fee. Bar in lobby and Hula Hula restaurant have happy hour prices from 3-5pm and 8-10pm. Hula Hula restaurant has good food with friendly workers. More
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Response from EdG1539, Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Responded 3 days ago
Mahalo for the detailed review. We are so glad everything went great with your stay for your birthday! We look forward to welcoming you back soon!
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Zimmer mit Balkon zur Meerseite - Kleiderschrank
Zimmer mit Balkon zur Meerseite - Fernseher
Zimmer mit Balkon zur Meerseite - Betten
Zimmer mit Balkon zur Meerseite - Waschbecken und Toilette
Zimmer mit Balkon zur Meerseite - Badewanne
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12345638
Does the hotel provide robes?
No but I believe you can request one.
1 vote
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Does the hotel provide robes?
No robes in any of the rooms I’ve stayed in.
1 vote
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Which rooms can see lava glow?
You need to be facing the south west away from the bay and ocean. There is a window corridor that you can see it from if you do not stay and not have view of water.
1 vote
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Does all ocean view rooms have balconys?
No. Our room did not have a balcony, but another wing of the hotel did.
0 votes
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I had texting but I did not use with hotel.
0 votes
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12345610
"Great views from the right rooms"
"Definitely ask for a water view!"
"Use your Marriott Awards to get better rooms."
"Sea-view, in the main tower, facing the volcano best"
"Several rooms have wonderful views"
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12345620
PRICE RANGE
USD 144 - USD 265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
naniloa volcanoes hotel hilohawaii naniloa hotel hilonaniloa volcanoes hilohi naniloa hotel hilo
FORMERLY KNOWN AS
Grand Naniloa Hotel
LOCATION
United StatesHawaiiIsland of HawaiiHilo
NUMBER OF ROOMS
378
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