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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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99 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Waimea, Hawaii
Reviewed yesterday NEW

I'm giving 4 out of 5 because The Grand Naniloa was recently updated and exceeds the competition available in Hilo. Renovations were done in white and grey colors and a hula dance theme. Ground maintenance is well kept; parking is adequate. The hotel is positioned right on hilo bay, and when not cloudy or raining offers nice bay and Mauna...

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Helpful?
Thank troybrost
Melbourne, Australia
Reviewed yesterday NEW

Hilo is very much the poor cousin to Kona when it comes to accommodation on the Big Island. The Hilo Hawaiian Hotel is very much showing its age and the Grand Naniloa is recently renovated and branded DoubleTree. The rooms are very good, very clean with efficient air-conditioning and comfortable beds. The full restaurant is not opening until March 2017,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank TravellingFarAway
Boston, Massachusetts
Reviewed yesterday NEW

After airbnb gone wrong, DT saved us. Newly renovated, nice location (a little further out than the action, but quiet and easy to get to). Rooms were clean and nice. Staff was friendly. We only had one night, but impressed by what we saw. Parking was a bit of a pain. Hotel was at capacity so we had to park...

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Helpful?
Thank school_trvler
Kailua, Hawaii
Reviewed 2 days ago NEW

I really didn't want to leave! You know it is a good place when it is hard to say goodbye! The people were so nice the place was beautiful and clean and what a view! Close enough to Hilo to walk if you want and everything that you need right there! I will be back. It is a NEW Double...

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Helpful?
Thank traderjoehi
Pocatello, Idaho
Reviewed 2 days ago NEW

The location was perfect, beautiful views, grounds, and room. Clean and quiet. Good check out time, close to everything. Recommend becoming a rewards member before your stay! Recommend Gina's food truck across the street for lunch.

Review collected in partnership with DoubleTree by Hilton
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Thank jessbug241
Reviewed 2 days ago NEW

We were here for 2 days only. The location is really nice. The room was clean and comfortable and our room view was beautiful. We however felt that there were few staff at the front desk at peak times to help. The breakfast is average but there are nicer restaurants short distance away.

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Helpful?
Thank M S
Salem, Virginia
Reviewed 2 days ago NEW

Rooms were very clean and up to date. Views of the bay are amazing! Plenty of activities like kayaking at the hotel. Great evening entertainment. Breakfast is delicious and has a lot of options. All of the staff is friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 899lindseyc
West Jordan, Utah
Reviewed 3 days ago NEW

They have just been purchased by Hilton. It is a nice hotel but moving in the direction of being great. Visit it while it is still affordable. The staff is awesome. We got to know some of the breakfast stafff especially Lisa that gave us personal service when we arrived for breakfast...it was like having a friend there. Breakfast outside...

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Helpful?
Thank jshort91
Kona
Reviewed 3 days ago NEW

Stayed for 2 weeks, would have been happy to stay longer. Friendly people in a great location. Small compared to some, but still comfortable. Great restaurants a short distance away. Many great places to see within easy driving distance.

Review collected in partnership with DoubleTree by Hilton
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Thank terryo196
Reviewed 3 days ago NEW

The front desk staff, hotel store staff and cleaning staff at this hotel were all very friendly, helpful, and generous with their time to help me and my family during our stay at this hotel! Also, the pool is absolutely beautiful and located feet from the ocean. The rooms were clean and comfortable and the view of the ocean was...

Review collected in partnership with DoubleTree by Hilton
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Thank H2532DAjenniferg

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include: FREE Round of Golf daily, FREE Parking, and FREE WiFi. CURRENT PROMOTION: Enjoy FREE breakfast for 2 daily when you book by January 31, 2017, for stays from January 3 through March 31, 2017. ... more   less 

Additional Information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Address: 93 Banyan Dr, Hilo, Island of Hawaii, HI 96720 (Formerly Grand Naniloa Hotel)
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $163 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Naniloa Hotel Hilo - a DoubleTree by Hilton 3.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and other travellers.
19 questions
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Questions? Get answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bay front corner room has an awesome view.”
 of 5 bubbles oahusquidx, 19 Jan 2017 | Read review
“Ask for a room on the NON view side, then ask how much to switch to view side.”
  • Peaceful sound of ocean and tremendous views from view rooms.
 of 5 bubbles dixon6333, 16 Jan 2017 | Read review
“Ask for quiet rooms.”
 of 5 bubbles ypark32, 12 Jan 2017 | Read review
“Request ocean view room only”
 of 5 bubbles carolhE6647LJ, 12 Jan 2017 | Read review
“ocean view rooms are amazing”
 of 5 bubbles Q7605WZjessicah, 11 Jan 2017 | Read review
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