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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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149 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Hilo, Hawaii
Reviewed today NEWvia mobile

My wife and I stayed here for some much needed R&R. We had a quiet room on the 7th floor with a balcony and great ocean view! Our room was very clean, and the amenities were alright...except for the coffee machine... that thing was awesome! The bathroom was very clean as well, offering lots of towels, a great tub/shower combo,...

West Lafayette, Indiana
Reviewed 4 weeks ago

It is a beautiful new Hilton property; however, the true quality of this property is the people. Wendy (in accounts), Nicole Stallard (at the desk), Liza (dining) were all superb and took care of any and all questions and concerns. This hotel is a newly acquired property that is going through massive renovation, so the staff is tasked to their...

2Thank IN_Travelers47906
About Hotel's Favourite Review
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha IN_Travelers47906, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future! A Hui Hou!

Honolulu, Hawaii
Reviewed yesterday NEW

Our first stay at Naniloa; though we live on the Big Island we had a good reason to have a Staycation on the Hilo side. The location of the Hotel is terrific on Banyan Drive next to what we find to be one of the best parks in the State. It belonged to a Queen and deservedly so; we thank...

Thank Keaka_Pono
Greater Melbourne, Australia
Reviewed yesterday NEW

Clean, spacious rooms. Very friendly and helpful staff. Peace and quiet. New and welcoming entry area. Free parking! Beautiful grounds to sit and watch the sunset. Only downside was variety and quality of food at free breakfast (but it's not major). We would definitely stay there again.

Review collected in partnership with DoubleTree by Hilton
Thank Alysson W
Santa Clara, California
Reviewed 2 days ago NEW

As a recently converted hotel to the Hilton Doubletree Brand this is a great option for Hilton followers. All the open breeze airways and balconies allow for perfect afternoon breezes. Recent renovations will make this hotel a great hit for the town of Hilo. We loved the simplicity and artwork incorporating the islands hidtory. We will be back for sure...

Review collected in partnership with DoubleTree by Hilton
Thank terryd804
Scottsdale, Arizona
Reviewed 2 days ago NEWvia mobile

We stayed here for 3 nights. The rooms were excellent. The complimentary breakfast was outstanding but most impressive was the breakfast staff. The women working the breakfast were non stop. It was very busy but they kept their great aloha spirit and served a lot of people in a short period of time very efficiently. We will definitely stay here...

Thank mab1022
New Hartford, United States
Reviewed 2 days ago NEW

Great location, although a little noise from the airport. Very convenient to walk to town, and a great little Japanese park nearby. Beautiful views of the bay and on clear days Mauna Kea!! Hotel was finishing(?) renovations, so construction during the day, always had to wait for elevators. The lobby was great, very open, with a very inviting bar. Relaxxing....

Review collected in partnership with DoubleTree by Hilton
Thank I5595ZArayw
Sedona, Arizona
Reviewed 3 days ago NEW

The Naniloa is not up to Hilton standards. The common areas are dirty and need more frequent cleaning. The remodeling process does not appear to be complete. The hotel still feels a little tacky. Probably a good place for kids because you don't have to worry about the kids damaging anything. The parking lot was full most of the time....

Review collected in partnership with DoubleTree by Hilton
1Thank josepht584
Normal, IL
Reviewed 5 days ago NEW

The Double Tree was very clean, I felt comfortable here. The front desk staff was very helpful in directing us places to go and how to do certain things at the hotel. The room we stayed in (909) had a refrigerator and microwave and a long bed. The bathroom doors are barn style so that's kind of different but it...

Review collected in partnership with DoubleTree by Hilton
Thank ashleyo255
Reviewed 5 days ago NEW

It is great that Hilton has bought over this little gem on the Hilo coast - it is very nice, spacious room, bathroom and nice breakfast in the morning. We stayed here for 2 nights and both nights were fantastic, staff were friendly, easy check in and out, very central to downtown and the airport.

Thank Anita C

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include: FREE Round of Golf daily, FREE Parking, and FREE WiFi. CURRENT PROMOTION: Enjoy FREE breakfast for 2 daily when you book by January 31, 2017, for stays from January 3 through March 31, 2017. ... more   less 

Additional Information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Address: 93 Banyan Dr, Hilo, Island of Hawaii, HI 96720 (Formerly Grand Naniloa Hotel)
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $169 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Naniloa Hotel Hilo - a DoubleTree by Hilton 3.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bay View Room”
 of 5 bubbles Keaka_Pono, 24 Feb 2017 | Read review
“Stay on higher floor away from the bar on weekends. Especially if you have family”
 of 5 bubbles jasjulsyl18, 19 Feb 2017 | Read review
“We booked on line and were very happy with our room on the 8th floor.”
 of 5 bubbles MazD_13, 19 Feb 2017 | Read review
“Ocean Front Junior Suite has an amazing wraparound terrace and vies”
 of 5 bubbles Springblessing, 15 Feb 2017 | Read review
“Sea view with balcony a must.”
 of 5 bubbles JoeD614, 15 Feb 2017 | Read review
5 of 5