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BEST WESTERN Inn at Sundance

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BEST WESTERN Inn at Sundance
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242 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Kansas City, Missouri
Reviewed 17 October 2015

My rental truck broke down, stranding me in Sundance for the better part of 2 days. The staff here were extremely friendly and worked with my changing schedule, being flexible about checkout times and letting me extend my stay when I found out my replacement vehicle would not be ready. The folks working here were all just great!

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Helpful?
Thank garryowen777
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

I'm glad you enjoyed your stay with us, although I do wish it could have been under more positive circumstances. I'm glad that we were able to make your unscheduled stop as pleasant as possible. We all hope to see you again, on a planned vacation. I will share your kind words with the rest of the staff.

San Diego, California
Reviewed 7 October 2015

This stop was part of a large National Parks tour. It was clean, spacious, and had very easy access to Interstate 90 and to the Devils Tower. I had two negatives. It was the most expensive Best Western we stayed at during our trip, including one which was nicer near Mt Rushmore, and it has no elevator. So if you...

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Helpful?
Thank Steve H
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for choosing The Best Western Inn at Sundance. During our busy season the downstairs rooms tend to fill up fast. So if your coming our way give us a call and we will reserve a downstairs room for you. If you do take an upstairs room we would be more than happy to carry your bags up stairs...

Hutchinson, Minnesota
Reviewed 6 October 2015 via mobile

A nice hotel that provides everything that you need for our stay. (Except an elevator, that's a bit of a pain.) But other than that it was a nice stay with a good breakfast. The beds were not of other Best Western quality but it was better than sleeping in the floor. I'd definitely stay again on a return trip....

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Helpful?
Thank timbercreek1247
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for choosing The Best Western Inn at Sundance. During the winter months the restaurants do close a bit earlier, but in the summer months there are longer hours and a wider selection of eateries to choose from. We have recently upgraded our mattress pads to a loftier fiber filled quilted topper. Which makes for a better sleep experience....

Reviewed 3 October 2015

We were pleasantly surprised by this small town and motel. Nice hot tub and pool area. Nice lady at check in and very helpful. Small community with limited restaurants, but the Longhorn restaurant was excellent.

Review collected in partnership with Best Western
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Helpful?
Thank 107douglasp
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for coming to stay with us. We are so glad you enjoyed your stay, and hope to see you again.

Saint Michael, Minnesota
Reviewed 28 September 2015

While the hotel itself was nice, it was infested with bed bugs. I even saw one crawling across my pillow. Two days later and now my arms, fingers, and even my FACE is covered in bites! When I first reported to the front desk lady Carla, she told me that they would "look into it" - but I was not...

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Helpful?
1Thank AnnOh1
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

While I am very sorry you have gone through this experience, I can assure you that the room you stayed in was professionally examined and there was absolutely no sign of bed bugs. You may want to examine the other places you stayed during your travels.

Rapid City, South Dakota
Reviewed 23 September 2015

...particularly if you want a nonsmoking atmosphere. Staff friendly. Room is basic and clean. Was skeptical when the desk said they had omelets with choice of filling--but they did and they were spectacular. Appreciated the hostess' diligent work and congeniality.

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Helpful?
Thank Chris L
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

We are so glad you enjoyed our breakfast! Thank you for staying with us and we hope to see you again.

Denver, Colorado
Reviewed 22 September 2015

second year at this hotel. We run marathons in different states. This hotel was very convenient and friendly. It was the perfect location for our event in Sundance. I will definitely come back to this hotel next year for our marathon event.

Review collected in partnership with Best Western
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Thank marathonPam
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for staying with us again! We appreciate you taking the time to review us, and we hope to see you again next year.

centennial wy, United States
Reviewed 21 September 2015

My family and I have spent two visits of two nights each visiting Sundance and staying at the Best Western. The staff has been most accommodating and the facility very acceptable. If you are visiting Sundance there is no other facility which will meet the quality of Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank Francis A C
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for staying with us! Our staff works very hard to give the best service, and I am pleased to hear how satisfied you were. We look forward to seeing you again.

Graham, Washington
Reviewed 16 September 2015

We arrived in Sundance later in evening, the lady at the desk was very friendly and accommodating, as my husband was having some medical issues she put us ground floor closest to exit (less walking for him). Also I asked for some rags to keep their bedding clean, she was just overly helpful, kind and considerate. The room was very...

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Helpful?
Thank Terry H
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for staying with us! We are so glad you had an enjoyable stay. Our staff work hard to make sure every guest is accommodated, and I will pass your kind words on to them. We hope to see you again.

Fort Collins, United States
Reviewed 14 September 2015

I was very satisfied with my stay at Best Western Sundance, WY. It was very clean and super comfortable bed. The staff was friendly and it was wonderful to have hot breakfast every morning. It was a comfortable driving distance to Devils Tower National Monument and Sundance was a very cute town to stay in.

Review collected in partnership with Best Western
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Helpful?
Thank Natalie K
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for staying with us! We are so glad you had an enjoyable stay and were able to see the sights in the surrounding area. We hope to see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brick, stucco & siding, concrete floors, extra sound proofing - Scenic Black Hills town with easy access to I-90. The Best Western Inn at Sundance (new in 1997) has an indoor pool room which features a beautiful inland cedar finish, hot tub and sun deck. We offer guest laundry, gift shop, free continental breakfast and oversized guestrooms including free HBO and the Disney channel with expanded cable television. ... more   less 

Additional Information about BEST WESTERN Inn at Sundance

Address: 2719 East Cleveland, P.O. Box 927, Sundance, WY 82729
Region: United States > Wyoming > Sundance
Price Range: $124 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn at Sundance 2.5*
Number of rooms: 40
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Also Known As:
Best Western Sundance
Sundance Best Western
Best Western Hotel Sundance
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn at Sundance staff and other travellers.
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Sundance
over a year ago

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Questions? Get answers from BEST WESTERN Inn at Sundance staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pet owners: ask for room on first floor in back. Can walk right out to the pet walking area.”
 of 5 bubbles 826sueb, 12 Oct 2016 | Read review
“If you cannot climb stairs be sure to request a first floor room because there is no elevator.”
 of 5 bubbles CA-OKLA, 19 Aug 2016 | Read review
“Stay on the bottom floor if you can as there is no elevator.”
 of 5 bubbles markpO1112PH, 26 Mar 2016 | Read review
“Choose one at another motel.”
 of 5 bubbles idomin8, 14 Oct 2014 | Read review
“We had a room away from the lobby on an upstairs floor and it was quiet. Not sure if it would be as quiet near the lobby. Of note, NO ELEVATOR so make your access needs known when you reserve your room.”
 of 5 bubbles TboneSteve, 4 Oct 2014 | Read review
5 of 5