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Baymont Inn & Suites Rock Springs

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391 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Reviewed 28 January 2017 via mobile

Took over 20 minutes to get checked in. They had us in a smoking room (those are still around??). Finally got the correct room. One clerk was not nice and a younger one was helpful. Hotel is old. Not very clean. There were remnants of I don't know what on my nightstand in a splatter pattern. Breakfast was decent enough....

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Helpful?
Thank Klawonn
Baymont F, Guest Relations Manager at Baymont Inn & Suites Rock Springs, responded to this review

Thank you for bringing these concerns to our attentinon. We greatly value our guests feedback. Thank you for being our friend!

Colorado Springs
Reviewed 13 January 2017

I stay at many hotels in my travels, and this is one of the better ones. The staff is very friendly and helpful, and the rooms are very clean and comfortable.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Jason B
Baymont F, Guest Relations Manager at Baymont Inn & Suites Rock Springs, responded to this review

We are very pleased to hear that your stay with us was enjoyable. Thank you and please come again.

Kansas City, United States
Reviewed 8 January 2017

The front desk staff was super helpful in getting a room we wanted. They even waived the pet fee since the business was transitioning from La Quinta to a different business entity within a day or two, and we expected La Quinta to have no pet fee. Our room had all the amenities we wanted, which included microwave and mini-fridge.

Review collected in partnership with La Quinta
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Thank Z2845AKadams
Cheyenne, Wyoming
Reviewed 5 January 2017 via mobile

I came in during a bad snow storm and Emily checked me in. She did an awesome job my check in was fast and easy, even though they were having problems. She explained every thing about the hotel and how to get to my room without a problem the room was very nice. Emily is a great front desk person...

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Helpful?
Thank crazywindy
oregon
Reviewed 1 January 2017

The rooms are clean, and everything is the same as it was when La Quinta except they charge for pets. $10 each. There are newer, nicer hotels that cost less in Rock Springs and they also accept pets. Even with a fee they cost less than this motel.

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Helpful?
Thank justbhonest
Nine Mile Falls, Washington
Reviewed 13 December 2016 via mobile

We just needed a room for this night. The staff was friendly and the breakfast was adequate. The room, particularly the bathroom needed some major repairs. Overall: comfortable and welcoming to a weary traveler.

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Thank Ron W
Reviewed 5 December 2016

Night four of our Panama City, FL to Salem, OR trip. Hotel staff was friendly, room was clean and comfortable, and dog friendly was important since we had the "kids" with us. Not much of dog walk at the hotel, but Rock Springs has a very nice dog park about 5 minutes away (Bittercreek Bark Park - hotel staff put...

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Helpful?
Thank Steve M
Christine H, General Manager at Baymont Inn & Suites Rock Springs, responded to this review

Thank you for taking the time to share your great experience you had while staying at our hotel. We are pleased to hear that our staff was very friendly and accommodating in helping you find the dog park. We look forward to seeing you the next time you are in the Rock Springs, Wyoming area. Happy Holliday's.

Reviewed 22 November 2016 via mobile

We are traveling through the state and this motel is pet friendly, in addition location is right off interstate 80. There is plenty of parking and motel staff was very nice. My wife requested extra blanket and it was brought to our room by a staff member

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Thank Jon V
Christine H, Manager at Baymont Inn & Suites Rock Springs, responded to this review

Thank you for your review. We are glad to hear you enjoyed your clean room and our location. Also glad you we were able to provide you with exceptional customer service. We look forward to seeing you the next time you are in the Rock Springs, Wyoming area. Your Friends at The La Quinta

Simpsonville, South Carolina
Reviewed 4 November 2016

Stayed in a lot of nice La Quinta Inn hotels, but this wasn't one of them. The halls stank of cigarette smoke, the room was musty and the windows had plastic covering the exterior, so could not even get fresh air into the room. Really, really bad experience.

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1Thank Ronnie M
Andover, Minnesota
Reviewed 3 November 2016

Ordered a room with a recliner and instead got a chair that did not recline. I paid for the recliner. Rooms need to be updated. Bathtub seemed very loose to stand on while showering Staff was very good and does a great job of handling day to day issues.

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Helpful?
Thank mike a
Christine H, Manager at Baymont Inn & Suites Rock Springs, responded to this review

Thank you for your review. We are glad to hear that our guest service was very attentive to your needs through out your stay. We sincerely apologize for not being able to accommodate you during your stay with the recliner as all of our King rooms are standard with the decorative chairs. Theses concerns have been shared with our staff...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
You get more for less when you stay at Baymont Inn & Suites. This recently converted hotel is the place to stay whether traveling to the area for business or leisure. You'll enjoy the modern-day amenities available in our spacious rooms, and if you've forgotten something, just ask our attentive staff, which is more than happy to help make your stay as comfortable and enjoyable as possible. Before you hit the road, make sure to grab a free Baymont Breakfast Corner in the morning. This vibrant and beautiful community is filled with shopping, entertainment and recreation venues. Plus, our convenient location also puts us next-door to a variety of shopping venues including White Mountain Mall and K-Mart. If you're traveling on business, we're located just around the corner from a number of nearby businesses, including BJ Services, Dowell Schlumberger, Questar Energy Services, and Weatherford. Or, maybe you're here on vacation? In that case, just check into our hotel and then stop by one of the dozens of local eateries located within walking distance like Bonsai, Los Cabos, Applebee's and many other local restaurants. With convenience to Rock Springs Airport Whether you’re traveling to Yellowstone National Park, Grand Teton National Park, or Bridger-Teton National Forest, the location of our Baymont Inn & Suites Rock Springs hotel off I-80 makes us a perfect spot for travelers exploring the great outdoors. Rock Springs–Sweetwater County Airport (RKS) is less than 15 miles from our hotel, while Western Wyoming Community College and Memorial Hospital of Sweetwater County are just minutes away for those visiting loved ones. ... more   less 

Additional Information about Baymont Inn & Suites Rock Springs

Address: 2717 Dewar Dr, Rock Springs, WY 82901-5653
Region: United States > Wyoming > Sweetwater County > Rock Springs
Price Range: $81 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Rock Springs 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
La Quinta Hotel Rock Springs
La Quinta Rock Springs
Rock Springs La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Rock Springs staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Rock Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from the interstate side of the building.”
230RonH2014, 11 Apr 2017 | Read review
“Loved my room with the king size bed.”
K7920CDrobertb, 16 Feb 2017 | Read review
“Best room available is most likely at different hotel chain”
ronniem213, 3 Nov 2016 | Read review
“ask for a room away from the freeway.”
Greg_Wy, 12 Oct 2016 | Read review
“Rooms with one queen only have more space for other furniture. If you need two queens, fine. If not, a one bed room is better.”
donaldj54, 18 Sep 2016 | Read review
5 of 5