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Jackson Hole Lodge

359 reviews
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Traveller (59)
Room & Suite (38)
Pool & Beach (4)
Overview
  • Excellent21%
  • Very good36%
  • Average18%
  • Poor12%
  • Terrible13%
Travellers talk about
“full kitchen”(27 reviews)
“fire pit”(21 reviews)
“washer dryer”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (359)Write a Review
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All reviewsfull kitchenfire pitwasher dryerhot tubliving areaking suitewithin walking distance of downtownwould stay here againnice pooltown squarefront desk staffgrand tetonsshops and restaurantsparking lotteton villagefireplacecondo
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1 - 5 of 341 reviews
Reviewed 9 January 2018

This establishment is located close to the downtown area of Jackson so you can walk without having to worry about finding parking. We loved our stay and the staff was extremely helpful and friendly, especially Valerie. She made us feel like part of her family....More

Thank gmack2018
Response from Frank L, General Manager at Jackson Hole LodgeResponded 10 January 2018

gmack2018, Thank you for staying with us and sharing your review. I am glad that you found our location, staff and accommodations to your liking. I will share your very kind words with Valerie as she will appreciate the comment. We hope to see you...More

Reviewed 7 January 2018 via mobile

Spacious suite with nice wood accents and cowboy art, full kitchen, washer/drier, 2 bathrooms but only one shower. Only challenge was figuring out how to turn on shower. Cute lodge-style reception, popular heated pool and outdoor fire pit. Also fireplace in the room (but we...More

Thank AMviajes
Response from Frank L, General Manager at Jackson Hole LodgeResponded 8 January 2018

Thank you for staying with us and sharing your review. I am happy to hear that you enjoyed your experience at the Jackson Hole Lodge. Best, Frank Lane General Manager

Reviewed 10 November 2017

Overall enjoyed the hot tub, service is horrible. Walls are thin, housekeeping never bothered to come back and clean room even when specifically told by the front desk manage that they would. Then was told it was my fault that I was in the room...More

Thank Shane D
Reviewed 23 October 2017

Please do not waste your money on this place. It states "rustic but nice". Rustic means old and out dated. There is no elevator. There is no iron in room. The bed had a nail that was poking into the wall. There is no one...More

3  Thank annstrohmyer
Response from Frank L, General Manager at Jackson Hole LodgeResponded 24 October 2017

Ann, I am sorry that you did not enjoy your visit to Jackson. The Jackson Hole Lodge does not advertise that we have an elevator and you were assigned to a first floor room as requested. Irons are available in every room. Our office is...More

Reviewed 21 October 2017

We stayed at this place in early Sept. 2017, and encountered an over priced old hotel, with issues and arrogant staff. We found black mold in the "renovated" bathroom and the other bathroom was in such poor condition with a shower door barely attached that...More

1  Thank sandybeach631
Response from jhskier1, General Manager at Jackson Hole LodgeResponded 22 October 2017

Thanks for staying with us. Sorry our room did not meet your expectation. Your story about mold in our renovated bath (Spring 2017) is confusing to me. Our new bath/shower combos are completely integrated and have no caulking where mold can grow. I have personally...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Outdoor pool
Heated pool
Details
Price range
USD 88 - USD 354 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 88 - USD 354 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (59)
Room & Suite (38)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Elaine L
24 March 2017|
Answer
Response from Frank L | Property representative |
The Jackson Hole Lodge does not offer an airport shuttle. There are many taxis and shuttles at the airport available for rides into town. Beginning later this spring you will also be able to take Uber into town from the... More
1
Vote
Cbocs
12 March 2016|
Answer
Response from Kyunger1951 | Reviewed this property |
Place is tacky and needs work.
-2
Votes
kelly y
11 March 2016|
AnswerShow all 2 answers
Response from danddavis | Reviewed this property |
It is only about 30 minutes if you can go through Teton and up through the park. When we went they had closed the park because of bears that way and we had to go all the way through Jackson and up the south side. Much... More
1
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12
Room Tips
"Don't stay here."
Read review
"spend the extra for a hotel that offers airport shuttle service"
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"find another hotel"
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"Exterior stairs accessing our room were poorly illuminated and had snow/ice from a storm several days prior."
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