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Best Western Tower West Lodge

CancelonUSD 113*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 137*
USD 113*
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USD 128*
USD 130*
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Best Western Tower West Lodge
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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Reviewed 3 days ago NEW

Great food and did not have to leave hotel and could get room service. Clean rooms. One of the biggest pool areas I have seen at a best western in the middle of the hotel there is a nice picnic area with trees in the area.

Review collected in partnership with Best Western
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Helpful?
Thank derekd442
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

Thank you for completing a review about your stay with us. I am very pleased you enjoyed our hotel. I sure hope we get to have you as our guest again soon!

Sturgis, South Dakota
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017

I travel approximately 120 to 130 motels a year. My first trip to this hotel was very impressive. Attractive facility, very clean, and we'll maintained. My contact with the staff of this facility was a very good experience. The front desk, the bar, and the restaurant were great.

Review collected in partnership with Best Western
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Thank Dufas
About Hotel's Favourite Review
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

Good morning! I truly appreciate that you have taken the time to complete a review about your stay with us. I am very pleased you enjoyed your stay and sure hope we get to have you as our guest again soon. Thank you!

Ephrata, Washington
Reviewed 1 week ago via mobile

Stayed two nights for a conference. Slept great, room well-maintained, beautiful lobby, friendly bar. Hotel-catered meals were fresh and flavorful. Hotel desk staff allowed three of us to hang around the afternoon after checkout watching the Kentucky Derby on the lobby TV, then took us in the van to the airport immediately after. Great choice for a conference.

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Helpful?
Thank Charlene B
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

I am so pleased to hear you enjoyed your stay and conference with us. I look forward to have your group again the future. Thank you for taking the time to complete a review about your stay also! I hope you have a wonderful day. Best Regards!

Thornton, Colorado
Reviewed 3 weeks ago

Was here for a pool tournament and had a great time. Staff went out of there way to make you feel like they really wanted us there. Room was clea, neat, and very comfortable. We will be back next year.

Review collected in partnership with Best Western
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Helpful?
Thank 175debbig
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

I am so pleased you enjoyed your stay with us. It was wonderful to be able to host the pool tournament at our hotel. We look forward to having the group back again next year. Also, thank you for taking time to complete a review about your stay, your feedback is greatly appreciated!

Reviewed 4 weeks ago

Hotel was clean and in average shape and the rooms were clean and in good shape, but was a little out dated and the shower was dimly lit, small and shower head was way too low, even for me at 63" tall.

Review collected in partnership with Best Western
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Helpful?
Thank josephpQ948ED
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

Thank you for completing a review about your stay with us. We appreciate the information we receive from each review to help us continue to strive to improve for every guest. I sure hope we will the pleasure to have you as our guest again soon.

Lander, Wyoming
Reviewed 1 April 2017

I can't say enough about the staff at this hotel. They are at the top of the hospitality industry. Ivan Jody, and the rest of the crew make sure your stay is comfy and enjoyable. Excellent location. Rooms are pretty as as a biz traveler have the ameniries you would want and need. YES! I would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Zuzuspetals52
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

I am so pleased you enjoyed your stay with us, and look forward to having you as our guest again soon! We truly appreciate that you have taken your time to complete about your stay. It is very helpful as we continue to strive to offer the best accommodations & customer service we can.

Watrous, Canada
Reviewed 20 March 2017 via mobile

Room was more than adequate. Clean, nice linens (except for the BW small pillows). Check in with Ivan, very friendly and quick. Complimentary drink at the steak house was much appreciated after a long day's drive. Location good. Price very reasonable!! Will return.

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Helpful?
Thank Susan M
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

I am so pleased you enjoyed your stay with us. Thank you for taking the time to complete a review. I look forward to having you back again soon!

Gillette, Wyoming
Reviewed 3 March 2017

Very nice hotel the entrance was very nice comfortable vibe. Very nice staff through out the hotel and restaurant. We had buffet meals all week through my work there food was excellent. The bar tender the one night I went for a drink was super slow, got 1 drink in an hour stay

Review collected in partnership with Best Western
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Helpful?
Thank travism885
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

Good morning! Thank you for taking your time to write this review about your stay. I am very pleased you and enjoyed your stay with us last week. I will also be investigating the service in you received in the lounge. I sure hope we will have you as our guest again soon!

Colorado Springs, Colorado
Reviewed 4 February 2017

This BW does not offer any type of breakfast for its customers. They give you a list of four "breakfast options" that you can purchase in the local restaurant for $5.00. They do not even offer coffee in the lobby for their guests. I have never stayed at a BW that did not offer a complimentary breakfast of some type....

Review collected in partnership with Best Western
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Helpful?
Thank Duncan C
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

Good morning! I do apologize again about the commode leak, I do understand this would be very annoying, and this was repaired as soon as I was informed. We do however, provide complimentary coffee, decaf, hot tea and fruit infused water in the lobby. As hotel with a full service restaurant we do not provide a complimentary breakfast and give...

Lander, Wyoming
Reviewed 2 January 2017

We were passing thru on New Year's Day looking for breakfast. Saw that they had a restaurant so we stopped in. It was New Years Day Buffet. $12.00 each and it was spectacular. Omelet station, on site made deserts, and a very good selection of salads, breakfast meats, and dinner meats, vegetable and potatoes. Friendly staff. It was a bonus...

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Helpful?
Thank Joe P
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review

Good morning, Joe! Thank you for taking the time to complete a review about your experience! I am very pleased you enjoyed our Sunday Brunch. Sure hope you have time to stop by and see us again. Thank you and Happy New Year!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Best Western Tower West Lodge

Address: 109 North US Highway 14 - 16, Gillette, WY 82716
Region: United States > Wyoming > Gillette
Price Range: $114 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Tower West Lodge 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Best Western Tower West Hotel Gillette
Best Western Gillette
Gillette Best Western
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Questions & Answers

Questions? Get answers from Best Western Tower West Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near an entrance door, the motel is sprawling”
paulmU4660DC, 8 Oct 2016 | Read review
“You may want to bring your own pillow.”
wyotraveler2015, 8 Jun 2016 | Read review
“Don't stay here.”
878dylana, 26 Aug 2015 | Read review
“Had a couple great stays here, but never again!”
Tomk1970, 13 Aug 2015 | Read review
“Go to another hotel”
556ds, 21 Jul 2015 | Read review
5 of 5
Cancelon
USD 113* /night
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Orbitz.comUSD 128
PricelineUSD 130
HotelQuicklyUSD 137
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*Disclaimer
Prices are for 1 room, 2 adults
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