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National 9 Inn Gillette

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National 9 Inn Gillette
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87 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Gillette, Wyoming
Reviewed 1 week ago

I stayed in this hotel multiple nights on a company account. The first few nights were not bad other than a poorly cleaned room. Was back a few days later and got a room 2 doors down from the original and it was much worse than the first. I was willing to overlook the poor quality of cleaning due to...

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Thank bensW4470EZ
Gillette, Wyoming
Reviewed 4 weeks ago

The overall customer service provided at the front desk was incredible. I was always greeted with a smile and they were genuine in asking how I was. The housekeeping staff was thorough however was not exactly what is expected from a housecleaning staff.

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Thank jkbar_nevada
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Jkbar_nevada, Thank you for your review. We appreciate your feedback as it helps us continually improve our guest experience. We hope to see you again soon! R. Howell - Regional Manager

Sheridan
Reviewed 4 weeks ago

The staff is always, always polite and helpful. Very accomodating, my only issue (I travel there once a month) would be the heating nd cooling of the rooms on 2 occassio s. Other than that I've been impressed with cleanliness and astounded by the staff that work there.

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Thank angelaconley02
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Angelaconley02, Thank you for your review. We appreciate your continual business with us and we will be sure to pass this along to our staff. We hope to see you again soon! R. Howell - Regional Manager

Gillette, Wyoming
Reviewed 14 January 2017

Ended up needing to move to Gillette for work, stayed here during the transition. Was pleased enough to extend my stay. Clean environment, plenty of free coffee (24/7!) and the hottest shower I ever remember having in a motel! Loved all of the staff. Liz put me in a king-sized bed with no extra cost. (I paid the rate for...

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Thank Lane T
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Lane T, We are happy to hear you enjoyed your stay with us so much. Our staff works hard to make sure our guests are comfortable and they are willing to help however we can to make your stay better. We appreciate your feedback very much. Thank you! R. Howell - Regional Manager

Portland, Oregon
Reviewed 29 December 2016

Stopped in Gillette this fall on a long road trip to Yellowstone. National 9 is a wonderful hotel with convenient on-site dining and lounge. The staff was incredibly friendly! The Lariat Cafe offered delicious down-home cooking. And the Sundance Lounge was a nice place to relax after a long drive. I would definitely stay here again and I highly recommend...

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Thank jenniferkI898BA
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear JenniferkI898BA, Thank you for taking the time to let us know about your stay with us. We are happy to hear that our property fit your needs and made your stay more enjoyable. We hope you will stay with us again soon! R. Howell - Regional Manager

Portland, Oregon
Reviewed 8 December 2016

Where to start; booking the rooms was super easy, the gal at the front was very knowledgeable and helpful. She took care of checking me in as she told me about the cafe and attached bar. The cafe has great food at a reasonable price, my wife loved the salad bar. The Sundance Lounge is their attached bar and it...

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Thank jkrieg111
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Jkrieg111, We are happy to hear that our property fit your needs during your stay with us. We appreciate your feedback very much and we hope you will stay with us again soon. Thank you! R. Howell - Regional Manager

Reviewed 27 November 2016 via mobile

I Was able to call in and get my rooms booked with no trouble. They were able to match the rates to the rates from online. I hope the stay is just as good as booking the reservations. They were able to book the rooms using a weekly rate

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Thank jlgord4
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Jlgord4, We are happy to hear that our staff was able to help you with your requests while making a reservation with us. Our staff works hard to help all our guests and we appreciate your feedback on your experience. Thank you! R. Howell - Regional Manager

Reviewed 4 August 2016

The room was very comfortable, we slept well, need to adjust the air conditioning. Didn't like the air conditioners blowing in my face at night, it should not be pointed at the pillows, the hallway smelled like mildew, and should be fixed so no one trips on the rips. Otherwise we had a great stay.

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Thank Sandy S
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Sandy S, Thank you for taking the time to let us know about your stay with us. We have talked with our staff to get these issues fixed immediately. We appreciate your feedback very much and we hope you and your family will stay with us again soon. R. Howell - Regional Manager

Elko, Nevada
Reviewed 7 June 2016

Staff was great, hotel was nice, clean and I would totally recommend and stay again. Good at the adjoining restaurant was good, and the free breakfast for online reservations was probably one of the best I've had, actual meals to choose from, not just juice n bagels n yogurt

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Thank ashortie77
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Ashortie77, We love hearing from our guests and we are happy to hear that you had such a great experience with us. We appreciate you business very much and we hope that you will stay with us again soon. Thank you! R. Howell - Regional Manager

Reviewed 27 May 2016

Overall, I was pleasantly surprised by this hotel. We were traveling through Wyoming and were just looking for a place to stop for the night, so I found this hotel for a decent price and we decided to give it a go.The woman at the front desk was extremely welcoming and helpful. The hotel itself was kind of dated, but...

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Helpful?
Thank Shelby R
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Shelby R, Thank you for your review! We are happy to hear that you enjoyed your stay with us and found your room to be comfortable and that you enjoyed your breakfast. We appreciate your feedback so we can continually improve our guest's experience. Thank you again! R. Howell - Regional Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy your stay at the National 9 Inn located in Gillette, Wyoming. Relax in our comfortable and spacious rooms and in the morning visit us in our Restaurant for an outstanding breakfast We also offer an outdoor seasonal heated swimming pool.The National 9 Inn is ideally located along the Interstate 90 corridor in Carbon County. Hotel guests will experience great customer service and amenities at an affordable rate. Gillette is the corridor to the Black Hills of South Dakota, Devils Tower National Monument, Vore Buffalo Jump, Bighorn Mountains, Keyhole State Park, the world famous Sturgis Motorcycle Rally This Gillette hotel features spaciously-appointed guest rooms complete with a microwave, refrigerator, high speed internet, Cable TV, Pet Friendly rooms and Laundry Facilities located on the property. In addition a Restaurant is located on the property that serves Breakfast Lunch and Dinner, a lounge and Casino are located on the property as well . We look forward to having you as our Guest. ... more   less 

Additional Information about National 9 Inn Gillette

Address: 1020 East Highway 14-16, Gillette, WY 82716
Region: United States > Wyoming > Gillette
Price Range: $53 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — National 9 Inn Gillette 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
National 9 Hotel Gillette
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Questions & Answers

Questions? Get answers from National 9 Inn Gillette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level has easy access to rooms with an enclosed walkway along front side.”
 of 5 bubbles 313Neal2, 19 Mar 2016 | Read review
“We had a King room upstairs that was nice and quiet”
 of 5 bubbles henryt655, 28 Aug 2015 | Read review
“Don't stay here!!!”
 of 5 bubbles stevee528, 10 Aug 2015 | Read review
“Find a different hotel”
 of 5 bubbles khanek7, 24 Jul 2015 | Read review
“This is a motel for someone to spend a comfortable night while traveling or business. not recommend for children or any other activities”
 of 5 bubbles Celebratinganniv47, 1 Jul 2015 | Read review
5 of 5