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Room not ready when we arrived, the staff very apologetic. This was not necessary as we were two hours early! - but speaks volumes about how polite and helpful the staff are,
A lovely big bright room, large screen TV (which was showing a cracking...More
Just got into town (Douglas WY) and found Sleep Inn & Suites. Very cordial, friendly staff. Fast check-in, luggage carts available (important when you have lots of luggage). Priced right too. Pleasant suite with king bed and pull-out couch. Nicely decorated. This is my first...More
This place is awesome. The staff are fantastic. My truck broke down in the middle of a -20 degree storm in the parking lot of this place and the maintanence chief Jim, dropped what he was doing to assist. He used his personal tools to...More
First off the elevator smelled like an ash tray when I arrived and the next day. The room was minamal for features or decorations. The bathroom had damaged sheetrock, hair in the tub, a pile of hair by the tub on the floor, the sink...More
Response from SleepInnWY079, General Manager at Sleep Inn & SuitesResponded 8 December 2016
On behalf of the entire staff please accept our deepest apologies for failing to provide you with a great stay. I have already met with our housekeeping and maintenance department managers to discuss and correct the issues in your room. I would love an...More
The front desk guy was very helpful and kind. The hotel is conveniently located close to some fast food and a few minutes drive to supermarkets.
My husband didn´t like the hotel much. Walls are thin though so you hear the guests in the next...More
Response from SleepInnWY079, General Manager at Sleep Inn & SuitesResponded 10 November 2016
Thank you for the kind words about our front desk staff. They always love to hear when such things are said. We do hope to see you again soon!