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Alakai Hotel and Suites

Traveller (37)
Room & Suite (38)
Traveller (37)
Room & Suite (38)
Pool & Beach (24)
Overview
1030 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-9757 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Spa
2.5 Star accommodation
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
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LanguageEnglish
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All reviews outdoor pool small water clean hotel mini water park noah's ark continental breakfast hot tub outlet mall awesome stay sitting area enjoyed our stay mini vacation front desk staff small kids we've stayed fridge and microwave bring your own
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1 - 5 of 365 reviews
Reviewed 2 September 2018 via mobile

Pros-friendly staff. Cons-bedding was a sheet and a thin blanket. Went to ask for four more blankets for my family and they could only find two. One of them had a huge stain on it. I’m hopeful it was clean though and the stain was...More

2  Thank renomnca
Response from Sydney T, Manager at Alakai Hotel and SuitesResponded 18 September 2018

Thank you for taking the time to share your recent experience with us; we are so pleased to hear that overall you really enjoyed your time at Alakai Hotel & Suites! We appreciate your kind comments regarding our staff. Our team here is truly dedicated...More

Reviewed 20 August 2018 via mobile

Stayed for 3 nights, our first night you knew they did not vacuum finger nail clippings beside bed, if that did not raise your eyebrows the next morning went to shower, the towel had old snot( someone blew nose on it ) I will not...More

1  Thank lisaapetersen49
Response from Sydney T, Manager at Alakai Hotel and SuitesResponded 18 September 2018

We sincerely apologize for the inconvenience with your first impression on our property. We shared this actionable feedback with our team to ensure we are providing the highest level of service at all times. We greatly appreciate your actionable feedback on everything you have mentioned....More

Reviewed 11 August 2018

There were 7 of us (5 adults, 2 children under 8), so we rented the Aloha (Presidential) suite. Pros: The suite is on the second floor, with no rooms above it, which means NO noisy upstairs guests. The suite consists of 4 separate sleeping areas...More

1  Thank Diana L
Response from Sydney T, Manager at Alakai Hotel and SuitesResponded 18 September 2018

We sincerely appreciate you taking the time to provide us with this feedback regarding your recent stay here at Alakai Hotel & Suites. We value our guests' feedback a great deal, and we do take it very seriously. I am so pleased to hear that...More

Reviewed 29 July 2018 via mobile

We scheduled to stay here from out of town and had to cancel within 12 hours of making this reservation. The ladies FOUGHT with us about a $20 cancellation fee. No one told us there would be a cancellation fee when we called. Terrible customer...More

3  Thank Kaylie K
Response from Sydney T, Manager at Alakai Hotel and SuitesResponded 18 September 2018

I am sorry to hear of the obstacles you ran into. I will certainly forward your feedback and stay experience with management. Thank you for taking the time to share your concerns.

Reviewed 26 July 2018

I chose this place based on reviews and have to say I was a little disappointed. It was my husbands birthday and I booked a Jacuzzi/Fireplace Suite. When pulling in, we noticed the outside of the property was not welcoming, cracks with weeds in parking...More

2  Thank Julie C
Response from Sydney T, Manager at Alakai Hotel and SuitesResponded 18 September 2018

I am sorry to hear of the issues with your stay. The appropriate departments have had this brought to their attention to improve for future guests and groups. We hope to see you again at Alakai Hotel & Suites.

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
87
Price range
USD 64 - USD 127 (Based on Average Rates for a Standard Room)
Also Known As
Alakai Hotel Wisconsin Dells
Location
United States > Wisconsin > Wisconsin Dells
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
87
Price range
USD 64 - USD 127 (Based on Average Rates for a Standard Room)
Also Known As
Alakai Hotel Wisconsin Dells
Location
United States > Wisconsin > Wisconsin Dells
Photos
Traveller (37)
Room & Suite (38)
Pool & Beach (24)
Family and Play Areas (2)
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Questions & Answers
Ask a question
gvmedina32
23 August 2018|
AnswerShow all 4 answers
Response from attorneyasstpem | Reviewed this property |
Yes, they are very accommodating
0
Votes
Malouson L
30 August 2017|
Answer
Response from DisappointedMom | Reviewed this property |
I don't think so. think you have to be 21
0
Votes
Abigail O
8 February 2017|
AnswerShow all 3 answers
Response from Sydney T | Property representative |
Yes 21 with a credit card.
0
Votes
Room Tips
"clean room, comfortable, plenty of room. Would love to try the room with spa tub next time I stay. "
attorneyasstpem
20 Mar. 2018
Read review
"Clean room with great A/C."
edn555
26 Sep. 2017
Read review
"Stick with the hotel chains or reference from family or friends."
michaelhC5349CL
4 Sep. 2017
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"Bare basic. Not coffee in room"
bbjblb
3 Sep. 2017
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