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Polynesian Resort Hotel

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Polynesian Resort Hotel
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589 Reviews from our TripAdvisor Community

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There are newer reviews for Polynesian Resort Hotel
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Showing 589: English reviews
Orlando, Florida
Reviewed 8 September 2016 via mobile

Thank you Polynesian for a relaxing stay. Arrived and Kevin was very welcoming, the renovated rooms are well appointed and the lobby looks amazing since my last visit. The resort is under construction and is making great strides. My family enjoyed the slides, arcade and the visit in the downtown Dells.

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Helpful?
Thank Kris I
Winsted, Minnesota
Reviewed 6 September 2016

We have stayed there before and we had a chance to go back and once again we enjoyed the stay at the polynesian. Clean rooms, helpful staff, and it has two lazy rivers. One inside and one outside. Price was right for last minute trip. Shopping and eaterty are close by too.

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Thank littlemrsflower
Reviewed 31 August 2016

The staff went above and beyond to make our stay comfortable. Especially the sales staff. Wonderful people that will help you with anything you need. You get what you pay for, but the service is outstanding.

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Helpful?
Thank Fritzy O
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Fritzy O Thank you for your review. We are please to share it with the onsite team. It means the world to us when our guests take the time to share their positive feedback. Please do come back and visit us again soon.

Naperville, Illinois
Reviewed 29 August 2016

Stayed for the first time this weekend, with my husband and our 3 children. I was pleasantly surprised by the size of the waterpark, indoor and out, especially the outdoor, loved that it wasn't so crowded that you couldn't enjoy yourself and keep watch on the kids, my two oldest children loved that they didn't have to wait for 2...

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Thank Supermom200903
Reviewed 29 August 2016 via mobile

We had a lovely time staying here. The front desk staff was extremely friendly and helpful. We experienced some issues with Expedia and the staff resolved the problems. Will definitely stay again. The rooms were very clean and spacious. The whole hotel was clean. Worth the money.

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Thank chesmorek76
Reviewed 27 August 2016 via mobile

I've stayed at all the water park resorts over the years. First time at Polynesian I figured they all be the same? Big mistake. This was little cheaper then rest but had I known the condition of hotel- worn carpets-leaks from ceilings down halls-no working ice machines- beds worn out-front desk staff uninterested to help you in any way other...

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3Thank 6RNS2Travels
Reviewed 27 August 2016

We had a pretty bad experience at Mount Olympus and the "motel" they put us in. When we called the Polynesian Hotel they were friendly on the phone and even more friendly when we got there. Five star service and our kids loved the water park - even at the ages of 17 and 13. This is the only place...

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Thank Stephanie M
Minocqua, Wisconsin
Reviewed 22 August 2016

In a nutshell, this is priced fair for what you get. The rooms I booked (2 adjoining King condos) were new and nice with comfortable beds. The rest of the hotel was run down and not well maintained. Staff would go in front of guests in the one elevator in the building. The hallways and exterior were dirty and not...

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2Thank Andrea A
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Andrea Thank you for for your review. We will make sure to share you comments with our onsite team so that we can use them to train and enhance the customer service of our newer front desk and housekeeping teams. Your positive remarks on the new condos support that we are moving this resort in the right direction. We do...

Boone, Iowa
Reviewed 19 August 2016

Stayed here to 2 nights (glad not any longer) and had so many issues. First we got to our room and it smelled terrible. Then we had to contact the front desk 3 times to get a play pen for our baby brought to our room. The third time we tried to call and the phone rang for over 10...

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1Thank Anndriap
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Thank you for taking time out of your day to review your stay. All reviews from our guests both the negatives and the positives are appreciated and taken seriously. We are implementing a new phone system that will fix the delay in customer service. We look forward to being able to share our property with the Wisconsin Dells family vacationers...

Reviewed 19 August 2016

Average Hotel. Water park average. Clean.Good location. Needs places to eat. They do not clean the rooms very day. You have to call to get cleantowels, soap, shampoo. Long walk to the water park and the front desk.

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Helpful?
Thank Richard H
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Thank you Richard I look forward to sharing your review with our onsite team. There are so many positives about this water park hotel and we are dedicated to working on its transformation so that it is a place that you and your family will visit year after year.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Polynesian offers a variety of room styles to choose from - King rooms, Queen Rooms, Two Bedroom Suites, & Luxury Suites - one is sure to accommodate your family's stay in Wisconsin Dells. IMPORTANT INFORMATION: The resort is undergoing improvements during 2015 and select areas will be restricted due to these improvements. We make every effort to offer alternatives but will occasionally be unable to do so. Thank you for your understanding. ... more   less 

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $63 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Polynesian Resort Hotel staff and other travellers.
18 questions
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Fargo, North Dakota

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Questions? Get answers from Polynesian Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a patio on first floor ask for waterpark side”
 of 5 bubbles davynavy06, 30 Jan 2017 | Read review
“Ask for the new condos”
 of 5 bubbles jweyker, 26 Jan 2017 | Read review
“Renovated rooms are nicer”
 of 5 bubbles sherryt785, 17 Jan 2017 | Read review
“Get the upgrade to the renovated hotel rooms - much better than the old inexpensive suites!”
 of 5 bubbles U5249SKnicolek, 4 Nov 2016 | Read review
“Ask for updated room or suite with pool view.”
 of 5 bubbles TravelingBill_13, 12 Sep 2016 | Read review
5 of 5