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I booked and prepaid for two nights via a travel website back in June. Terrible customer service.The VERY worst I have ever experienced. They swiped my debit card and charged me again. When I brought it to their attention, they said they credited my account,...More
1 Thank Edward J
Response from Nick B, General Manager at Econo Lodge Inn & Suites Stevens PointResponded 3 October 2016
Thank you for taking the time to write a review. I would like to apologize for the experience that you had with your credit card. I understand that how frustrating it would be for not getting this resolve.
I have take it over...More
Poor customer service. I paid at the hotel for this reservation but booked with an outside company. Econo lodge charged me the day of our stay which is appropriate but then two months later Econo lodge again charged my credit card for the same amount...More
Thank Ellen H
Response from Nick B, Manager at Econo Lodge Inn & Suites Stevens PointResponded 22 September 2016
Hi Ellen !
Thanks for taking time to review us. Please accept my deep apology for not meeting your expectation. I understand that how frustrating it could be for not getting answers from hotel. I have take it over this hotel this month as new...More
Me and my family stayed there from the 9 to the 11th of September. We arrived at night, the parking lot was poorly lit, and there were people smoking right at the entrance. The hallways and elevator were disgusting, maybe someone should have the job...More
Thank Awaz J
Response from Nick B, General Manager at Econo Lodge Inn & Suites Stevens PointResponded 14 September 2016
HI Awaz J !
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the housekeeper wasn't up to your standards.
Again, thank you for making the efforts to share your thoughts. We value...More
Yes, this hotel is dated....but our room was clean and had a refrigerator. We were right outside the pool area which was quite busy.
Just a couple of comments about things I noticed. That carpet coming into the hotel that is outside really needs to...More
Response from Nick B, General Manager at Econo Lodge Inn & Suites Stevens PointResponded 5 September 2016
Hello MrsLing !!
Thanks for staying with us and taking time to review our hotel.
I had just started my job this week. I really appreciate for your factors which you pointed out and we will definitely improve all those areas and other too.
First, the positives: this is a low budget hotel so don't expect anything else. Ask for a remodeled room. The room we were given had brand new carpeting etc. This hotel is fine for an overnight stay if passing through. However- rooms do not have...More
USD 51 - USD 81 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Econo Lodge Inn And Suites Stevens Point ,
Econo Lodge Inn & Suites Stevens Point Hotel Stevens Point ,
I do not foresee us adding a fitness room at this time. However, we do have plans to make a walking area through the wooded lot behind the hotel. It actually leads down to the Little Plover River which connects to Iverson... More
I do not foresee us adding a fitness room at this time. However, we do have plans to make a walking area through the wooded lot behind the hotel. It actually leads down to the Little Plover River which connects to Iverson Park. Many years ago they had a walking path that lead to the river and people used to come up from the river to get a drink at the lounge. It is our hope that we can bring something like that back as I think it would be a wonderful addition to the hotel.
We are currently working on the roof repairs and Restaurant/Meeting Space renovations, so in terms of interior guest room remodeling not much has been completed. We have replaced mattresses in one wing so far and should be... More
We are currently working on the roof repairs and Restaurant/Meeting Space renovations, so in terms of interior guest room remodeling not much has been completed. We have replaced mattresses in one wing so far and should be changing the rest out over the course of the month as they arrive (4 truckloads!). Very soon we will be replacing TVs as well. Once winter really sets in we will then begin taking entire sections at a time and renovating them. I expect all work will be completed late Spring or by early Summer at the latest.
I appreciate you asking and I hope this information helps you to make your decision on where to stay. Of course, we would love to have you stay with us, but I also understand that without the remodel this place is not the ideal getaway for some individuals. If you do decide to book, please call and ask to speak with David, or at least mention that you would like our very best room and I will be sure to accommodate your request. Have a great day!
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"Back side away from parking lot is probably better."