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09/04/2017 10/04/2017
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    Riverwalk Hotel Downtown Neenah

    0.2 km from Neenah centre
    • Free Wifi
    • Free Parking
    • Pool
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    123 E Wisconsin Ave, Neenah, WI 54956-3007
    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews holiday inn sunday brunch front desk staff wedding reception week stay the hotel staff within walking distance wedding guests room door coffee maker comfortable rooms remington conference housekeeping housekeeper charger gm upgrades
    Reviewed 3 weeks ago

    We made hotel reservations and were never told that the pool was shut down. We checked in and were never told the pool was shut down. The website said they were undergoing renovations and the pool would be closed thru February. We arrived March 4th...More

    Helpful?0
    Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown Neenah

    We apologize for the undesirable experience that you recently had during your stay. The General Manager has been alerted to this and will be e-mailing you regarding compensation for your troubles. If we can further assist you in this matter, please contact us directly. Phone...More

    Reviewed 3 weeks ago

    Stayed here last weekend. Initially had a few minor problems but they were quickly responded to and compensated by management. The staff is very efficient, friendly and gracious. This property is undergoing renovation and will become a Double Tree Hotel in the near future. Of...More

    Helpful?0
    Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown Neenah

    Thank-you so much for your review. We appreciate it when guests take the time to review their stay with us. We apologize for the minor problems that you experienced. Even though you were compensated, we strive not to have any problems for our guests. We...More

    Reviewed 21 January 2017

    We stayed here the night before Christmas Eve to visit our family in Neenah. We booked one room for 3 adults with Hotels.com at $160/night. When we checked in, I mentioned that we'd like a "river view" if possible. The receptionist replied, "You booked through...More

    Helpful?0
    Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown Neenah

    We apologize that you were unhappy with your stay. We are currently undergoing a major renovation. I do not know the specifics of your situation, I am willing to speak to you about it if you would like to contact me directly. We thank-you for...

    Reviewed 26 December 2016

    First off, the staff who worked the front desk and the servers who actually worked our party were wonderful - I wanted to put that out there to make sure they are recognized for their good work and are not lumped into my "poor" overall...More

    Helpful?0
    Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown Neenah

    Thank you for your feedback. I apologize that your accommodations were unsatisfactory. We have spoken with the planner of the event along with the sales and banquet staffs to address the concerns. The banquet space was given complimentary due to the lack of renovations as...More

    Reviewed 19 December 2016 via mobile

    So disappointed: I come here when I'm in town. I booked a room (#307) 3 months in advance and the room was so run down. Wallpaper was coming off of walls. Paint peeling on metal door frame. There was no tub, just a shower with...More

    Helpful?0
    Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown Neenah

    Thank-you so much for providing feedback on your recent stay with us. We apologize for the many problems that you experienced during your stay. We are undergoing a major renovation to re-brand in mid 2017. It appears that you were booked into an accessible room...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
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    Room/Suite (7)
    Hotel & Grounds (4)
    View from Room (2)
    Dining (2)
    Nearby
    Nearby Restaurants
    Broken Tree Pizza
    64 reviews
    .23 km away
    Cy's Asian Bistro
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    .31 km away
    Bao Ju
    43 reviews
    .36 km away
    Luigis Pizza & Pasta
    25 reviews
    1.15 km away
    Nearby Attractions
    Mulberry Lane Farm
    25 reviews
    .56 km away
    Bergstrom-Mahler Museum of Glass
    59 reviews
    1.19 km away
    Riverside Park
    25 reviews
    .83 km away
    Greene's Pour House
    23 reviews
    .29 km away
    Questions & Answers
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    Room Tips
    "Wait until the remodeling is done."
    kenneth123, 5 months agoRead review
    "Book one at another Hotel"
    Mike M, 6 months agoRead review
    "just don't go here"
    Steve P, 6 months agoRead review
    "Make sure your bed size is what you reserved or requested"
    Daniel S, 8 months agoRead review
    "Wait until renovations are complete before reserving."
    Travelingfool2299, 11 months agoRead review
    "Rooms (even high up) above area outside the lobby may experience crowd noise"
    DKD566, over a year agoRead review
    "We had a room on the 5th floor by the elevator so I was nervous, however it did not wake me up. Great views..."
    bellamills33, over a year agoRead review
    "Away from elevator"
    Lou Ann M, over a year agoRead review
    "all non smoking"
    nyJt, over a year agoRead review
    "High rooms on the east side get a view of the channel leading to Lake Winnebago"
    MunichEricJ, over a year agoRead review
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