Wont be staying at this hotel again. So filthy! We arrived in our first room and the bedding was covered in wine and makeup. Asked for new room and it was just as bad. Room service wanted us to clean it when asking for new bedding or counters to be clean. They brought us the supplies and said change the sheets yourself! Bathroom counter was sticky. Furniture was covered in dings and finger prints. Especially during covid times you would think things would be more wiped down.
I didnt use any of the amenities, but they did offer quite a bit. Clean and updated rooms. Cant say too much abut the lobby due to construction. If I ever do travel to Milwaukee again I will be staying here.
It was okay for a one night stay after the brewers game but I wouldn't stay for longer than that. Rooms appeared a lot nicer in pictures (don't they always I suppose). There was hair on the bathroom floor and sequins on the floor of the room. Pillows were comfy. Bed was on the firmer side.
Due to Covid and construction; it is hard to give a fair review. JR greeted me and was very friendly while taking me to my room and informing me of the amenities. He answered any questions I had. Faith checked me in and was so accommodating with changing the room for me as well as having patience with me as I was very tired. These two and the view from my room made my stay enjoyable. I feel that both JR and Faith should be recognized for going out of their way to make someone feel appreciated!
The hotel is majorly under construction, but they are doing the best they can. The Microwave was located in the elevator bank which was strange. However, the staff we encountered were very friendly. Mikayla at the front desk (and Amanda) were helpful. I’m sure we will return when construction is done.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing