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Madison Marriott West

400 reviews
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Traveller (60)
Room & Suite (22)
Dining (2)
Overview
  • Excellent19%
  • Very good40%
  • Average22%
  • Poor8%
  • Terrible11%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Madison Marriott West
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (400)Write a Review
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LanguageEnglish
78
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91
35
44
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All reviewsthe concierge loungeembassy suitesmarriott standardsbit datedbreakfast buffetnice hotelfull service hotelhotel restaurantcorner suiteconference roomplenty of parkingpull out couchlobby barbusiness meetingbed was comfortablewest siderooms are large
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1 - 5 of 398 reviews
Reviewed 4 weeks ago

Ryan, the front desk manager, was very rude when I spoke to him regarding a no-show charge I had on my credit card. He insisted I made a second reservation, even though he was unable to produce a confirmation number or details. I have no...More

Thank gene f
Response from Taylor B, Assistant Front Office Manager at Madison Marriott WestResponded 3 weeks ago

Dear Valued guest, We apologize that you felt that we ware rude when speaking to you about the no-show. In researching the situation there were two reservations made one day apart to arrive the night of the 6th. If you have a cancellation number or...More

Reviewed 4 weeks ago via mobile

This hotel is one of the nicest in Madison. Even nicer is Ryan from the front desk!! He is such a joy from the minute one enters the lobby. He has such an attention for detail!! The concierge lounge is very nice! My new favorite...More

Thank Lynda M
Reviewed 11 December 2017

Very autism friendly! We were here for the annual Geek Kon. This is where my son hangs out with his people. We can hook up a gaming system, the rooms are quiet for those much needed sensory breaks, and Pizza Hut delivers! Great staff, great...More

Thank Hammie595
Reviewed 28 November 2017

Upon arriving, our group of four old friends found out this was where the Iowa football team was staying for their road game against Wisconsin. The atmosphere with some Hawkeye fans down at the bar before heading out on the town made our overpriced room...More

Thank Joshua S
Reviewed 13 November 2017

Lucas Bender went above and beyond with hospitality. My luggage never arrived when I did and he even offered a clean uniform I could wear until my luggage was delivered. He was very pleasant and helpful. On the flip side some employees with a language...More

Thank Rhonda E
Response from Taylor B, Assistant Guest Services Manager at Madison Marriott WestResponded 14 November 2017

Dear Valued Guest, I really appreciate you taking the time to fill out a trip advisor survey and let us know your thoughts! It is warming to hear that Lucas provided such pleasant and helpful service to you! On the other hand, I regret to...More

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12345680
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 121 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 121 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (60)
Room & Suite (22)
Dining (2)
Hotel & Grounds (60)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl H
4 December 2017|
AnswerShow all 5 answers
Response from Jim M | Reviewed this property |
did not pay to park was with 207 convertables so they would have made a fortune if.....was expensive enough
0
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Room Tips
"Pick a room on a high floor to get a great view."
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"ask for room by elevators and for a refridge etc if you want when booking as was difficult to judge if..."
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"Only two elevators, so sometimes you have to wait"
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"Rooms all open up to the center, so not a lot of differences to choose from."
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