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Harbor Shores on Lake Geneva

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Harbor Shores on Lake Geneva
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302 Reviews from our TripAdvisor Community

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There are newer reviews for Harbor Shores on Lake Geneva
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Showing 298: English reviews
Illinois
Reviewed 10 January 2015

I am very late in writing this review. We stayed here last July. It is conveniently located in Lake Geneva. We were able to walk anywhere we wanted to go. The staff at the front desk were great and extremely informative. The room was a little outdated but was clean. The kitchenette would be convenient for a long stay but...

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1Thank Michigan323
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Michigan323~ Thank you so much for taking the time to review us here on Trip Advisor; better late than never! I am so happy to hear that you enjoyed your visit with us this past July. I'm sure the lake looked beautiful, and I hope that you were able to enjoy some nice weather! It seems as though you were...

Chicago
Reviewed 7 January 2015

We have stayed here before as we like the location. However, we did have some issues with this stay. We had a lake view room. But, the first room we were assigned had problems with the heater. It would run hot, turn off, then run cold. We had maintenance come up to look at it, and were told it was...

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2Thank DonnaW
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

DonnaW~ First I would like to thank you for taking the time to review Harbor Shores. We always welcome returning guests, and truly appreciate your business. I am sorry to hear about the problems that you came across during your stay with us. We always take these matters seriously, and our maintenance staff has addressed the heater issues as well...

Chicago, Illinois
Reviewed 3 January 2015

I loved the room with lake view and terrace. The sunset was absolutely beautiful. Like having little kitchenette in room, with sink. Even though small, it was very appropriate while traveling with kids. Room not so spacious, but very comfortable.. Friendly staff and very satisfied with the value.

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1Thank monaco_12
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Monaco_12~ First I would like to thank you for taking the time to write a review for our establishment. I always love hearing about people's stays, whether it's complimenting our facilities, or recommendations for what we can do to better accommodate to you. I am very glad you were able to take advantage of the lake view with the balcony;...

Chicago, Illinois
Reviewed 2 January 2015

Spent New Years Eve at Harbor Shores of Lake Geneva and was very impressed with the property. Large, well appointed rooms with both a King and Queen bed in the large room along with a kitchenette. The beds were ultra-comfortable, bedding was very nice and the room was extremely clean. Front desk staff was friendly, efficient, and very pleasant as...

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Helpful?
Thank Tom M
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Tom M. ~ First I would like to thank you very much for taking the time to review our establishment. I am very glad that you enjoyed your New Year's Eve here with us. Thank you for your compliment toward our staff. I truly do take great pride in our staff here at Harbor Shores; we are like a big...

Chicago, Illinois
Reviewed 31 December 2014

I did a one night stay for work and ate at Gino's (separate review for them). I had multiple issues during this stay. Check in was slow as the girl thought I had pre-paid my room. She insisted even though I told her I didn't. I was also charged a $10 "reservation fee" for booking on-line which is bogus and...

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1Thank Robert_B458
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Robert_B458~ Thank you for taking the time to review our hotel and tell us about your stay. First, I would like to explain that $10 fee. It is an Administration Fee that is charged to every reservation made online. This fee cover's what the online travel agent's charge for our online presence. I will look into that not being seen...

Reviewed 27 December 2014 via mobile

Harbor Shores is across the little street from Lake Geneva, a huge, beautiful lake, noted for summer activities. All rooms have storage for long periods, a Keurig coffee maker, microwave, and mini 'fridge. Gino's Pizza is attached to the lobby. Video games and DVDs can be rented in the lobby. We love to go in the quiter months of winter....

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Helpful?
1Thank Lagunaone
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Lagunaone~ Thank you so much for taking the time to review our hotel! I'm thrilled to hear that you enjoyed your visit, and were able to take advantage of our amenities. It's nice to be able to take advantage of the indoor pool facilities and DVD rentals, especially on those nights that you just feel like staying in. Being able...

Chicago
Reviewed 3 December 2014

The staff was pleasant and the check in process was quick. A request for a higher floor was granted quickly. However, please do no attempt to answer questions when you do not know an answer. I simply asked why does this hotel charge a resort fee? The answer I received was "because we do not know what you paid for...

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1Thank A L
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

AL~ Thank you for taking the time to review our hotel, and tell us about your experience. I would first like to explain the Administration Fee that you are charged at the front desk (the $10 per night). This is a fee that is charged when booking online. The fee was implemented in order to cover the fees that online...

Iowa
Reviewed 23 November 2014

I had the pleasure to spend the weekend of November 15th at the Harbor Shores Hotel. I was very impressed with the stay. First of all the check in was smooth and the employees friendly and helpful. We had a room with a balcony looking over the lake. Even thou our room was on the first floor, it was still...

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Thank CubsFan-TA
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

Good Morning Cubs-Fan TA, First, I would like to thank you for taking the time to review our establishment. We always love to hear how we're doing! I'm so glad that you were able to experience the lakeview rooms, even though you didn't get to take full advantage of the balcony. I guess you never know what that crazy Midwest...

sterling
Reviewed 18 November 2014

Stayed last weekend. We used the hotel as our base for walking the lake trail. The hotel is fine and the rooms are adequate. What really impressed me was the staff. The check-in people were friendly and very upbeat. They really seemed to care and want to help. Other staff I interacted with also were great. Staff like this indicates...

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1Thank gscs76
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

gscs76~ Thank you so much for taking the time to tell us about your stay. We are glad that you chose us to stay with, and were able to take advantage of the lake path. What a beautiful path; there are so many gorgeous homes and properties to see! I would like to personally thank you for the remarks about...

Chicago, Illinois
Reviewed 28 October 2014

I stayed one night in this wonderful place, the staff were very welcoming without exception. In addition, the swiming pool and te Jacuzi were very clean and neat. The hotel is calm and peaceful, I took the room of lake view its 30$ more expensive but the view is worth that cost. very clean room and tidy hotel every where....

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1Thank 798ammar
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review

798ammar~ Thank you for taking the time to write a response about your visit! I am so glad that you enjoyed your stay here with us. That view of the lake is truly breathtaking, and I am excited that you were able to take advantage of it. We do offer the basic continental breakfast complimentary with your hotel stay; we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Toll Free Reservations: 888-746-7371 ... more   less 

Additional Information about Harbor Shores on Lake Geneva

Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Region: United States > Wisconsin > Lake Geneva
Price Range: $138 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Harbor Shores on Lake Geneva staff and other travellers.
2 questions
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Cuba City, Wisconsin
6 months ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Harbor Shores on Lake Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor to have a view of the lake.”
 of 5 bubbles P5382QUmichaelf, 27 Mar 2017 | Read review
“choose lakeside room on 4th floor or higher away from outside pool”
 of 5 bubbles 397annef, 16 Mar 2017 | Read review
“Lake side - not over restaurant”
 of 5 bubbles poggi2, 20 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles TripperIllinois, 8 Feb 2017 | Read review
“Ask for a lake view room any time of year”
 of 5 bubbles cld16, 6 Jan 2017 | Read review
5 of 5