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The Ridge Hotel

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The Ridge Hotel
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Level Contributor
266 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 8 October 2016 via mobile

It was quiet when we went so maybe not seeing it in its full glory. The communal areas in the hotel, in particularly the cafe and wine but at the front and the bar through the back are really smart and look modern and fresh. The rooms that we had certainly weren't that. They seemed old, dated, stale almost. We... More 

Helpful?
Thank andhewittscores
tbaior, General Manager at The Ridge Hotel, responded to this review

andhewittscores, Thank you for taking the time to share your experience at The Ridge. We're glad you enjoyed the recent renovations. We are in the process of making improvements to our guest rooms. We hope you return in the future to take advantage of all we have to offer. Best Regards, Todd B. More 

Hastings, Minnesota
1 review
Reviewed 5 October 2016

Thoroughly enjoyed our stay. Held a 50 + attendee meeting at this location. Staff was helpful and knowledgeable. Always had a smile on their face and willing to provide service. Eduardo and Sherry were so welcoming to all of our attendees. Alma and Jourdan helped with every detail from the beginning of the planning - until checking out the following... More 

Helpful?
Thank tasoftail04
tbaior, General Manager at The Ridge Hotel, responded to this review

tasoftail04, We're glad you thoroughly enjoyed your stay and meeting at The Ridge. We hope to see you again in the near future. Best, Todd B. More 

Chicago, Illinois
2 reviews
Reviewed 4 October 2016

From the look of the lobby and restaurant I was very excited to stay at the Ridge. Upon arrival we were told that only 1 of 3 bars was open and it was in the main restaurant. The rooms have not been renovated and do not match the now modern lobby. There were some small things that the room didnt... More 

Helpful?
Thank mfrangill
tbaior, General Manager at The Ridge Hotel, responded to this review

mfrangill, Thank you for taking the time to share your comments. We continue to strive to provide an excellent guest experience at all times. You comments have been very helpful. Best Regards, Todd B. More 

A TripAdvisor Member
Reviewed 3 October 2016 via mobile

The lobby is very nice. They did a great job bringing this hotel to the 2016. However, they stoped there. The rooms look like they are from a 70's hotel. It just doesn't belong in the same hotel. Very dirty and smells like a log cabin (dirty, moldy log cabin). The walls are literally paper thin. You can hear the... More 

Helpful?
Thank A TripAdvisor Member
tbaior, General Manager at The Ridge Hotel, responded to this review

Thank you for taking the time to share your comments. We have made several upgrades to our rooms over the last few years and will continue to do so in the coming months. Sincerely, Todd B. More 

Willowbrook, Illinois
Level Contributor
10 reviews
Reviewed 2 October 2016 via mobile

Our stay here was awesome! The renovation of the hotel was lovely, modern and updated. We really enjoyed the pool and fitness facilities during our stay too. The room we had was average size but very clean and updated also. Having the mini fridge and microwave was great!!

Helpful?
Thank jennifermarko14
tbaior, General Manager at The Ridge Hotel, responded to this review

Jennifermarko14, Thank you for sharing your comments regarding your stay. We're glad you enjoyed your time at The Ridge and used our recently renovated fitness center. We hope to see you again in the near future. Best Regards, Todd B. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

My husband and I took a day trip to the Lake Geneva area that we love to check out a new property. The Ridge Hotel was recommended to us by mutual friends and is located just a few miles from downtown Lake Geneva near Lake Como. We were looking for a quiet and elegant place to relax and we found... More 

Helpful?
Thank Mary B
tbaior, General Manager at The Ridge Hotel, responded to this review

Mary B, Thank you for taking the time to share your experience at The Ridge. We're pleased that you enjoyed your visit. We look forward to seeing you this winter. Best Regards, Todd B. More 

1 review
Reviewed 30 September 2016 via mobile

Wow this was well worth the drive from Chicago to get away and enjoy each one another and the beautiful grounds out doors. The look of the Ridge is that of a refreshing, stunning modern fealty. A must see

Helpful?
Thank dyamond k
tbaior, General Manager at The Ridge Hotel, responded to this review

Dyamond k, Thank you for sharing your comments regarding your stay. We're pleased that you enjoyed our recent renovations. We hope to see you again soon. Best Regards, Todd B. More 

A TripAdvisor Member
Reviewed 28 September 2016 via mobile

I had a wonderful stay at The Ridge. From the front desk to housekeeping, the staff was friendly and professional. The updates are beautiful, I cannot wait to see what the rooms will look like as well (but the rooms are still very nice and super clean) The grounds are amazing as always, they are so well kept and beautiful.... More 

Helpful?
Thank A TripAdvisor Member
tbaior, General Manager at The Ridge Hotel, responded to this review

Thank you for taking the time to share your comments. We're glad you enjoyed your stay. We are in the process of renovating our elevator. We hope to see you soon. Todd B. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2016

We had never visited this hotel before, but it definitely had been renovated in the last year or two. We were in a room facing the parking lot. It had a completely new bathroom with a larger shower, no tub. The room had a king bed, sofa and coffee table and desk. We enjoyed the free bikes. The back of... More 

Helpful?
Thank Jim L
tbaior, General Manager at The Ridge Hotel, responded to this review

Jim L, Thank you for sharing your comments. We're pleased that you enjoyed your stay and glad that you were able to enjoy the complimentary bike usage. Best Regards, Todd B More 

Level Contributor
160 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 September 2016 via mobile

This property has had other names. It has been extensively redone and renamed The Ridge. The public ares are done Ina retro modern style and feel elegant. Service was fine except they had no storage place for our luggage while we waited for a room. We were asked to leave our bags in a non-secure open space. The building is... More 

Helpful?
Thank John C
tbaior, General Manager at The Ridge Hotel, responded to this review

John C, Thank you for visiting The Ridge. We're glad you enjoyed your stay. Best, Todd B. More 

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Sleek and edgy with a twist of Wisconsin tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its multi-million-dollar 2016 contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Americana restaurant and perky bean + vine coffee and wine bar. Recent upgrades also include the poolside BAR 55 on the property’s sprawling veranda with 12’ fire feature, outdoor lounge and picturesque shoreline views. Formerly known as Geneva Ridge Resort, The Ridge Hotel is located just off the tourist track some four miles from downtown Lake Geneva, making The Ridge your perfect base camp for watery adventures, championship golf and retail therapy. Parked along the shores of secluded Lake Como and the award-winning Geneva National Golf Club, The Ridge offers exclusive golf rates and packages, an onsite salon & spa, indoor pool & sauna, and 10,000 square feet of versatile event space for weddings, corporate retreats, golf outings and group travel. In addition to its engaging social calendar with live weekend entertainment, The Ridge is home to nature trails, complimentary bicycles, an indoor pool and a seasonal onsite ice skating rink as well as nearby boat and paddleboard rentals, cruises, fishing charters, beaches and parasailing. Come experience the latest – and only contemporary – transformation in Lake Geneva. Come experience The Ridge Hotel. ... more   less 

Additional Information about The Ridge Hotel

Address: W4240 State Road 50, Lake Geneva, WI 53147-3422 (Formerly Lodge at Geneva Ridge)
Region: United States > Wisconsin > Lake Geneva
Price Range: $162 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ridge Hotel 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge
Hotel Style:
#4 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from The Ridge Hotel staff and other travellers.
7 questions
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Questions? Get answers from The Ridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor overlooking the Lake was perfect, easy entrance from Parking Lot. Elevators are just inside the door.”
 of 5 bubbles R7581WLheidih, 26 Nov 2016 | Read review
“Lakeside has view. Lowest level (11xx room numbers) generally have walkout patios.”
 of 5 bubbles jdavids0n3, 20 Nov 2016 | Read review
“Higher floors may be quieter and closer to restaurant and cafe”
 of 5 bubbles hardikp530, 7 Nov 2016 | Read review
“Better scenes and patio seating on the first floor pool side”
 of 5 bubbles markandlinda, 12 Oct 2016 | Read review
“Ask for a room on the top floor facing the lake for a great view!”
 of 5 bubbles W8359QHmaryb, 1 Oct 2016 | Read review
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