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Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
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1,133 Reviews from our TripAdvisor Community

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There are newer reviews for Timber Ridge Lodge & Waterpark
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Showing 1,131: English reviews
Streamwood, Illinois
Reviewed 10 April 2014

I have been coming to this hotel for the past 7yrs, we always have a wonderful time, but i do wish they would get NEW pillows or offer feather pillow cause they are a bit too hard, also note to self not to saty on 1st floor next time you hear everything above you and the kids running in the...

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Helpful?
Thank Aehlert98
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Aehlert98~ Thank you for your seven years of loyalty to Timber Ridge Lodge. I will share your positive comments regarding our staff and service with my team. I appreciate you taking the time to recognize them. I look forward to welcoming you back for your 8th year at Timber Ridge Lodge. Regards, Tom

Homer Glen, Illinois
Reviewed 8 April 2014

We picked Timber Ridge to celebrate our grand daughters 5th birthday March 27-29 and it was the perfect choice. Along with our 3 yr old grandson the two had an awesome time in the water park. Their area was well supervised and the water temperature was good even for grandma! Food prices in the pool area were reasonable. I didnt...

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Helpful?
Thank Maureen W
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Maureen W ~ Happy 5th Birthday to your granddaughter! I am so happy that you were able to spend it here at Timber Ridge. It is always such a pleasure to celebrate special occasions with our guests. I am thrilled that everything was to your liking and you felt it was a “perfect choice.” I am glad you will be...

Chicago, Illinois
Reviewed 8 April 2014

Stayed 3 nights durning spring break. The room was very clean. The bed was a little hard and the pillows too flat. The waterpark was clean and the water temp was perfect. I would definately recommend.

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Helpful?
Thank mom2nik
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

mom2nik~ Thank you for taking the time to post a review of your recent trip. I apologize that the beds and pillows were not comfortable for you. I truly appreciate your positive feedback regarding the rooms and waterpark. Thank you for the recommendation! I hope to welcome you back again soon. Regards, Tom

Flossmoor, Illinois
Reviewed 7 April 2014 via mobile

We recently stayed at the timber ridge with two kids and stayed in a 1 bedroom suite. It is nice because the bedroom is big enough for the kids and there is a pull out couch as well. The indoor pool was wonderful for the kids. They had a great time ! The room was clean and spacious and had...

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Helpful?
Thank Brittany45
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Brittany45~ I am happy to read that you had a great trip to Timber Ridge Lodge! Our suites are well designed for privacy and comfort for the entire family. I hope to welcome you back again in the future. Regards, Tom

Naperville, Illinois
Reviewed 6 April 2014

First time coming to Timber Ridge Lodge & Waterpark. Went there for a long weekend during spring break with 3 girls ages 10 - 16. Rooms were clean, and spacious. Staff was helpful and friendly. Waterpark was a little crowded but was impressed that they had it staffed well during a busy week. Lifeguards made sure that rules were followed...

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Helpful?
Thank kimmy_k10
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

kimmy_k10~ It is always a delight to read reviews from first time guests. I am happy that you had a wonderful spring break trip to Timber Ridge Lodge and tell the kids thank you for the big thumbs up!! I look forward to welcoming you back again soon. Regards, Tom

Oak p
Reviewed 5 April 2014

Hello to my dismay I am writing because I was informed after my visit at grand Geneva resort that I did not have to stay at timber ridge to be able to utilize the water park as upon arrival the young lady stated that we could not although we were going to pay at the time could not utilize the...

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Helpful?
Thank Jenise C
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Jenise C ~ Please accept my apology for the confusion regarding the waterpark passes. Guests staying at Timber Ridge Lodge receive wristbands included in their room rate, where as guests of the Grand Geneva Resort purchase them separately. While Timber Ridge Lodge is on the same property as the Grand Geneva Resort it is owned by a homeowners association and...

Naperville, Illinois, United States
Reviewed 1 April 2014

Nice accommodations, enjoying the full kitchen. The water park is nice but smaller than expected. We misread the info and thought The 50000 square feet was all indoor, but that includes the outdoor areas as well which are not open in March. Located close to many stores and the downtown area. Best for kids 10 and under though we have...

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1Thank Gail F
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Gail F~ Thank you for taking the time to share your comments regarding your recent stay at Timber Ridge Lodge. I am glad that your family enjoyed the resort and other amenities around Lake Geneva. Many would agree that our waterpark is smaller than some of the “mega waterparks” in Wisconsin, which is a benefit to those families who feel...

Milwaukee, Wisconsin
Reviewed 31 March 2014

This is the first time I have taken my family to Timber Ridge. We usually head to the Dells from Milwaukee where we live and we loved the shorter drive to Lake Geneva. When we arrived at the property we were very impressed with the whole outside layout. The grounds were very appealing. We were also very happy when we...

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Helpful?
1Thank Jill A
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Jill A ~ Thank you for sharing your review regarding your recent stay at Timber Ridge Lodge. I was glad to read of your enjoyment of the grounds, suite, arcade and downtown Lake Geneva. You did visit during the height of our spring break season in which the hotel was at high occupancy. Our one bedroom suites come with four...

Trevor, Wisconsin
Reviewed 29 March 2014

Family headed out to get away from this Winter funk & depression. Decided on Timber Ridge. Suggested by a friend, 20 Mins from home but felt like we were in the northwoods. Great place for my 2 year old daughter, wife and I. Video arcade was a hit as well as the water park. Plenty to do in downtown lake...

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Helpful?
Thank Rob7680
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Rob7680 ~ Thank you for your kind review. I am so happy that you came to Timber Ridge Lodge to escape your “winter funk”. It certainly sounds like you enjoyed your stay. Thank you for recognizing Melissa in your review. She is a wonderful asset to our team and we are lucky to have her. It was our pleasure to...

Sheboygan Falls, Wisconsin
Reviewed 27 March 2014

Overall I have to go with a 4/5. A 5 I don't think would be far off though. There are two big negatives we encountered here. Our first was having to leave! We all had a great time, no one wanted to go home! That in no way affects the 4/5 vote though. In all seriousness the 4/5 vote is...

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Helpful?
Thank Rocks-on-vacation
Tom M, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Rocks-on-vacation~ Thank you for your kind and detailed review. I laughed when I read that one of the negatives was that you had to leave Timber Ridge Lodge. For me, that was music to my ears! I appreciate all of your positive feedback and I will share it with my staff. Please accept my apology for the two issues you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: $248 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#1 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Timber Ridge Lodge & Waterpark staff and other travellers.
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Questions? Get answers from Timber Ridge Lodge & Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Your cell phone and Wifi won't work well on lower level”
 of 5 bubbles stefrz, 30 Nov 2016 | Read review
“Cell phone service does not work on 1st floor”
 of 5 bubbles michelleR2272EM, 28 Nov 2016 | Read review
“one bedroom suites have interconnecting rooms, 2 bedroom suites do not”
 of 5 bubbles JBrianH, 28 Nov 2016 | Read review
“The suites are amazingly comfortable.”
 of 5 bubbles kyishiagyles, 7 Nov 2016 | Read review
“All seem fine.”
 of 5 bubbles PalatineDickN, 21 Oct 2016 | Read review
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