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Timber Ridge Lodge & Waterpark

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Traveller (305)
Room & Suite (310)
Pool & Beach (53)
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Overview
  • Excellent52%
  • Very good30%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“lazy river”(137 reviews)
“water park”(381 reviews)
“life guards”(51 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,311)
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1,307 results
Traveller rating
652
402
125
74
54
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Time of year
LanguageEnglish
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652
402
125
74
54
Show reviews that mention
All reviewslazy riverwater parklife guardsfull kitchentoddler areabedroom suitebbq restaurantolder kidsbig slidespetting zoogrand genevahungry mooseyellow slidewisconsin dellsactivity roomthe indoor outdoor hot tubsnack shop
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1 - 5 of 1,307 reviews
Reviewed 5 days ago

We had a great time staying here...the staff was very friendly and the water park clean, along with the lockers rooms and restrooms. Our room was above average, but could use a little attention...(caulking had a tad of mildew, and a stray hair here or...More

Thank megandiane4444
Reviewed 1 week ago

First rate lodge and waterpark. Great employees, great food, great accommodations, very clean. The waterpark was so much fun and every employee we met were very nice and friendly. Just the best time with our grandchildren.

Thank pryandr
Response from Joe S, General Manager at Timber Ridge Lodge & WaterparkResponded 5 days ago

pryandr - I am happy to hear that your family enjoyed their recent visit with us. Thank you for the fantastic review. I look forward to your next family getaway. - Joe

Reviewed 1 week ago via mobile

My family and I have stayed there twice now within the last year. Back in November we stayed. The staff at this place is always extremely friendly. That is about the only thing this hotel has to offer besides the arcade. Our room once again...More

Thank Jan R
Reviewed 2 weeks ago

We took our 4 and 6 year old grandsons for a two day fun trip to the water park. They absolutely loved it! Our two bedroom townhouse room was wonderful and very clean. This water park is great for younger children as it has different...More

Thank Luckydog3750
Response from Joe S, General Manager at Timber Ridge Lodge & WaterparkResponded 5 days ago

Luckydog3750 - Thank you for the great review! I am happy to learn that your stay was wonderful overall. I apologize and appreciate the feedback regarding the Arcade. I have shared your comments with the team so we may improve moving forward. I look forward...More

Reviewed 3 weeks ago via mobile

Have to say, expectations were low going in based on some previous online reviews. Price seemed TOO good to be true, 109 per night special which included room, and waterpark passes for the entire family. Figured there had to be a catch or fine print...More

Thank Phillip P
Response from Joe S, General Manager at Timber Ridge Lodge & WaterparkResponded 5 days ago

Phillip P - Wow, thank you for the wonderful review! I am delighted that your family enjoyed every aspect of their stay, and we were able to accommodate to your family's needs. It sounds like wonderful memories were made with your family. I look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Spa
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 191 - USD 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 191 - USD 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (305)
Room & Suite (310)
Pool & Beach (53)
Dining (33)
Amenities (101)
Family and Play Areas (3)
Questions & Answers
Ask a question
Brooke H
6 March 2018|
AnswerShow all 3 answers
Response from Melissa M | Reviewed this property |
yes!
0
Votes
Jesus T
16 August 2017|
AnswerShow all 6 answers
Response from montana3620 | Reviewed this property |
The room we stayed in did have a jacuzzi. I believe most do but I would confirm with the hotel
0
Votes
Danielle K
4 August 2017|
AnswerShow all 2 answers
Response from montana3620 | Reviewed this property |
We were there in June 2017 and had s great stay. The room was clean and the staff treated us with kindness and respect. I wouldn't hesitate to book another stay there.
1
Vote
Room Tips
"We had a 1 bedroom plus pull out couch for our 2 grandchildren, very clean and accommodating."
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"Two bedroom units are a bit awkward if multiple families are sharing a room...second bedroom is an open loft."
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"big and have tons of room..upper floor will help on noise"
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"4th floor lofts are nice."
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