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GrandStay Hotel & Suites La Crosse

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GrandStay Hotel & Suites La Crosse
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490 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Hotel & Suites La Crosse
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Showing 489: English reviews
Twin Lakes, Wisconsin
Reviewed 26 September 2016

Our family came to LaCrosse to visit our daughter at UW-LaCrosse. It was our first time at this hotel. It was very room, and we did not feel cramped as other hotel rooms can be. Had everything we needed.

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Thank JenniferD987
Schaumburg, Illinois
Reviewed 24 September 2016

Arrived tired and hungry after a long drive from South Dakota---approached the desk and was greeted warmly and then told there was a problem w/our reservation. The disappointment felt was quickly changed when we were advised we were receiving an upgrade to a 2 bedroom room! WOW! Is that a great way to begin a stay --- darn right it...

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Thank Larry S
Fond du Lac, Wisconsin
Reviewed 23 September 2016

The GrandStay Hotel & Suites in La Crosse is an excellent place to stay. My wife and I enjoyed our three-day visit and the suite we had was clean, roomy and comfortable. The room was quite, and easy to settle in for the stay. The staff is on top of everything and helpful when we needed directions or advice on...

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Thank richardwC2770OB
Sebastian, Florida
Reviewed 21 September 2016 via mobile

This was our first trip to La Crosse as we are on our way cross country. We found the hotel to be very clean. We had a studio suite. It was very spacious. The hotel is located downtown with lots of options to eat within walking distance. The front desk staff as well as the breakfast staff were very friendly...

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Thank Sharon6165
Black River Falls, Wisconsin
Reviewed 20 September 2016

I LOVED THE MATTRESS AND BEDDING!!!!! I had a great nights sleep! And everything is pretty convenient walking distance. I would recommend the GrandStay to anyone coming to Lacrosse that cares about the mattress and bedding. The girls at the front desk were adorable and very accommodating!

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Thank louannb856
Winona, Minnesota
Reviewed 12 September 2016

Chose the Grandstay for an overnight during my 50th class reunion. Since I was involved with planning the reunion it was a very hectic weekend. It was a pleasure to come back to our beautiful suite and relax. The staff even accomidated with an early check-in. Great hotel in a great location.

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Thank Barbara K
Watertown, Minnesota
Reviewed 7 September 2016

Our son goes to LAX, and this is first time we have stayed at the GrandStay Hotel & Suites. We shared a 2 bed suite with some friends of ours. We were hesitant in sharing one room for two couples, but with the living area, and kitchen area, there was plenty of space. The hotel staff was gracious and friendly,...

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Thank U6690JQjulies
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Thank you for sharing your experience! We look forward to seeing you again soon! With Hospitality, Kristina Conca

Madison
Reviewed 7 September 2016

Nothing about our stay was Grand. The staff was not overly friendly or helpful. The hot tub was closed for maintenance on a Saturday. The hotel was rather dark and non welcoming. We previously stayed at a Grandstay in a different city. I think this will be my last stay in a Grandstay.

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Thank ryanpV4996CO
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear ryanpV4996CO, We strive to exceed our guest expectations and I’m very sorry your stay was less than exceptional. Your comments will be shared with our team as a learning tool. We appreciate you sharing your experience with us. I hope you will allow us with another opportunity to provide you with accommodations the next time you are in the...

Minneapolis, Minnesota
Reviewed 6 September 2016

The location was fabulous -- the hotel clean and spacious -- the staff friendly and helpful. Breakfast was great -- we needed extra blankets and the staff brought them right up. So nice to be so close to the river.

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Thank Debbie I
Burnsville, Minnesota
Reviewed 6 September 2016

Our room could have been stocked with plates, silverware and glassware.the location was great, it was difficult to find front desk help in the evening. We had to use a hotel lobby phone to get help. The toilets could have been cleaner.

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Thank Mary H
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear Mary H, Thank you for taking the time to review your stay with us! All of the dishes are cleaned, stocked and ready for use in the dishwasher. Information regarding the dishware is available in the kitchen of our suites. I apologize you were not made aware of the dishware placement. I would also like to apologize for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in downtown La Crosse our all suite hotel combines the comforts of home with the services of a grand hotel. Free WIFI, parking and Grand Start Breakfast included in all rates. ... more   less 

Additional Information about GrandStay Hotel & Suites La Crosse

Address: 525 Front St N, La Crosse, WI 54601-3277
Region: United States > Wisconsin > La Crosse
Price Range: $160 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites La Crosse 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Grandstay Residential Hotel La Crosse
Grandstay Hotel La Crosse
Hotel Style:
#2 Family Hotel in La Crosse
#2 Business Hotel in La Crosse
#4 Romantic Hotel in La Crosse
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Hotel & Suites La Crosse staff and other travellers.
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Questions? Get answers from GrandStay Hotel & Suites La Crosse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great kitchenette that would help those looking to be a bit more cost effective when traveling”
 of 5 bubbles juliamB8451ET, 23 Oct 2016 | Read review
“Ask for a room away from the front of hotel”
 of 5 bubbles SaundraPlover, 18 Jun 2016 | Read review
“top floor away from the elevator is perfect”
 of 5 bubbles Jkalies, 20 Apr 2016 | Read review
“The open staircase in the lobby leads directly to the second floor. No need to ever use the elevator if you stay on the second floor.”
 of 5 bubbles bsjdsc, 6 Apr 2016 | Read review
“Room 410 is great. The vaulted ceiling makes it more spacious.”
 of 5 bubbles mlallen23, 14 Oct 2015 | Read review
5 of 5