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GrandStay Hotel & Suites La Crosse

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GrandStay Hotel & Suites La Crosse
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483 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Stratford
Reviewed 5 days ago NEW

We've stayed at this particular hotel in the past and it is convenient to the LaCrosse Center. Nice neighborhood so we felt safe walking there. Also close to the Riverboat and the park and restaurants. It is nice to have the countertop and island so we could have Chinese delivered before the concert.

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Helpful?
Thank deannar692
Minneapolis, Minnesota, United States
Reviewed 5 days ago NEW

Two night stay in La Crosse as a family (11- and 9-yr-old kids) Jan 13-14. Booked this hotel because 1) they had suites - always nice to have more space with a four person family; and 2) breakfast included. The hotel itself was okay -- nice location, generally clean -- but we were disappointed by the following: - The check-in...

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Helpful?
Thank Charlie A
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear Charlie A, Thank you for taking the time to review your experience during your recent stay. I appreciate your comments and will be sharing them with our entire team. I apologize for the disappointments you experienced at the Front Desk and Breakfast, these issues will be addressed appropriately. Your experience does not reflect our standard of exceeding our guest...

Windermere
Reviewed 6 days ago NEW

While only at this hotel for 2 nights, for work, the location was perfect from our office and also very close to nearby restaurants and sites. The property itself was very cozy and clean. The room was very comfortable and clean and a very nice size. My only slight disappointment was with breakfast; would've liked a few more options but...

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Thank rosamar2017
Ladysmith, Wisconsin
Reviewed 1 week ago via mobile

Stayed here for three nights last week. Nice room, very convenient, like the mini kitchen. Breakfast could be better but the biscuits and gravy were very good on our last day. We booked rooms for this coming week too, will try the hot tub this time.

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Thank Mike R
Rochester
Reviewed 1 week ago

Food was terrible, the staff were less than welcoming, the hotel was loud, and the pool was over chlorinated. Pretty poor showing. I wouldn't be able to reccomend this hotel to anyone. Having stayed here in the past it's clear that the management has taken a turn for the worse.

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1Thank Michael P
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear Michael P, I’m very sorry you had a disappointing stay with us. We strive to exceed our guest expectations and I’m sorry we have failed you. We do test the pool chlorine numerous times throughout the day and keep the water chemistry at the required levels outlined by the health department. I would like the opportunity to discuss your...

La Crosse
Reviewed 1 week ago

We took our 4 young children over Christmas break and stayed at the Grand Stay Hotel, it was so cozy and plenty of room for our whole family. The hotel is within walking distance to the rotary lights and all of the other amazing things that downtown La Crosse has to offer.

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Thank tiffani2017
Reviewed 2 weeks ago via mobile

Just spent the night at the GrandStay in LaCrosse. I met an old college friend for dinner and the 2 bedroom suite was a great option for us. There are two real bedrooms with doors, a small living room and a small kitchen. The room is clean and the closest restaurant is the Freight house. If the weather were nicer...

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Thank PaperTiger67
Richland Center, Wisconsin
Reviewed 2 weeks ago

Our family met at GrandStay to celebrate Christmas this year and we had a great time. It was a special treat to be able to walk to the Rotary Lights Display in the Park with the whole family. What an awesome sight and then we were treated to fireworks on New Years Eve which we could watch out the hotel...

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Thank J6186AQdianeh
Maple Grove
Reviewed 2 weeks ago

Very comfortable,rooms well laid out, Breakfast was excellent,really appreciated the availability of fresh fruit, also appreciated the availability of coffee and other beverages during the day and exellent staff

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Thank BlairWeimer
La Crosse, Wisconsin
Reviewed 2 weeks ago

This property was very well maintained with a friendly and helping staff. The room was a two room quite with kitchen. Very nicely laid out, comfortable and quiet. Overall a great experience. We would definitely recommend to others and stay there again ourselves.

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Thank funjoh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in downtown La Crosse our all suite hotel combines the comforts of home with the services of a grand hotel. Free WIFI, parking and Grand Start Breakfast included in all rates. ... more   less 

Additional Information about GrandStay Hotel & Suites La Crosse

Address: 525 Front St N, La Crosse, WI 54601-3277
Region: United States > Wisconsin > La Crosse
Price Range: $148 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites La Crosse 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Grandstay Residential Hotel La Crosse
Grandstay Hotel La Crosse
Hotel Style:
#2 Business Hotel in La Crosse
#2 Family Hotel in La Crosse
#4 Romantic Hotel in La Crosse
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Hotel & Suites La Crosse staff and other travellers.
3 questions
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Questions? Get answers from GrandStay Hotel & Suites La Crosse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great kitchenette that would help those looking to be a bit more cost effective when traveling”
 of 5 bubbles juliamB8451ET, 23 Oct 2016 | Read review
“Ask for a room away from the front of hotel”
 of 5 bubbles SaundraPlover, 18 Jun 2016 | Read review
“top floor away from the elevator is perfect”
 of 5 bubbles Jkalies, 20 Apr 2016 | Read review
“The open staircase in the lobby leads directly to the second floor. No need to ever use the elevator if you stay on the second floor.”
 of 5 bubbles bsjdsc, 6 Apr 2016 | Read review
“Room 410 is great. The vaulted ceiling makes it more spacious.”
 of 5 bubbles mlallen23, 14 Oct 2015 | Read review
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