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Holiday Inn Hotel & Suites La Crosse

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246 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites La Crosse
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Showing 244: English reviews
New Ulm, MN
Reviewed 15 October 2015 via mobile

This HI has a great location down on Pearl street but we found it lacking. They have a limited parking lot out front or a garage option on the side. Charging to park seems a bit silly in a small city like La Crosse but ok. The room was nice, but like the halls, could really use a facelift. The...

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Helpful?
1Thank AlumniGuy
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your feedback! We actually do have a complete remodel planned for this winter. Starting in just a few weeks, all guestrooms, hallways, pool area, fitness center, lobby, and restaurant will have a whole new look and feel! We hope you'll come back in the future to see the changes in person!

Chicago, Illinois
Reviewed 11 October 2015 via mobile

Clean and comfortable. Refrigerators and microwaves in the room. Newer pillows. Clean bathroom. Didn't try the restaurant. Staff while checking was friendly but checking in seemed to take longer than needed. There is a $5/day fee to park at the hotel. Close to all the bars and restaurants of Lacrosse.

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Helpful?
Thank travelinggumshoe
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for taking the time to review our hotel online! We are so glad that you enjoyed your stay with us, and we hope we'll see you again in the future. Please know that we do charge the $5 nightly for parking due to our prime downtown location. Since our lot has limited parking spaces, we do rent spaces...

Bluefield, Virginia, United States
Reviewed 5 October 2015

All the staff that I came in contact with were very professional, courteous and accommodating. I ended up having an extra guest and they made sure a rollaway was there for them, of course it was an extra $10 but it was there when I needed it. The room was very nice and clean and kept that way the whole...

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Helpful?
Thank Al M
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for taking the time to review our hotel online! We appreciate your feedback and are thrilled to hear all the wonderful comments you had for us. We look forward to having you stay with us in the future!

Milwaukee, Wisconsin
Reviewed 30 September 2015

This was the only hotel in town that had a room, the staff was awesome, a bunch of their parking spaces were taken by people who were at the concert across the street so Alex and Sadie were out in the parking garage trying to find and save spaces for the new guests as they arrived. The front desk staff...

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Helpful?
Thank Pam L
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your review! We are so glad we were able to accommodate you and that Sadie & Alex went above and beyond to ensure that you found parking. We appreciate you taking the time to provide your feedback, and we hope we'll see you again soon!

Winneconne, WI
Reviewed 28 September 2015

Perfectly located downtown. Within walking distance of all the great shopping, bars and restaurants. Right across from the convention center and a block from a beautiful park with amazing views. The front desk was very pleasant and always could help us when we had questions. We stayed in an updated king suite and it was wonderful. There was a small...

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Helpful?
Thank setsail09
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for taking the time to share your experience online! We love hearing that we made a guest's stay great, as that is what we aim for every day! We hope to see you again soon.

Atlanta
Reviewed 18 September 2015

This is a full service HI that is being updated. Very nice location and a fair price for in-town parking. My breakfast was not only complimentary, it was very good and a huge portion. The wait staff was attentive even though the meal was free.

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Helpful?
Thank Englishmarm
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you for your feedback! We are so pleased that you enjoyed your stay and were satisfied by your dining experience in Buster's as well. We hope to see you again soon!

Wisconsin
Reviewed 15 September 2015

Everyone working the front desk were very accommodating. When I called the night before our arrival I found out the room did not have 2 beds. Instead it had 1 queen bed and a queen sofa sleeper. When we arrived I explained how we needed 2 actual beds and they were very nice about changing our room to have the...

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Helpful?
Thank Flossie B
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for your feedback. We are so pleased that you enjoyed your stay! We do hope to see you again if you ever find yourself in the La Crosse area.

Reviewed 6 September 2015 via mobile

After a long day of college visits, we headed to the Holiday Inn in Lacrosse Wisconsin.We arrived with great service. However, the desk attendant told us that our room was changed from the requested top floor with two queen beds to a bottom floor with a king bed and a pull out sofa. Sounds nice but it did not meet...

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Helpful?
1Thank Passion4DAL
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for your feedback. We are so sorry we were not able to accommodate your requests on your most recent stay with us. Please know that we do always try our best, and in the future, feel free to contact us directly so we can aim to get you into the room that best fits your needs....

Green Bay
Reviewed 29 August 2015

Visit to La Crosse to move our daughter back to school. Husband is a Spire Elite IHG member and we used points for this stay. What a complete disappointment. Elevator reeked of some awful funk. Carpet in halls was filthy. 3 large dumpsters located right outside window and were emptied at 6:15 am. Sheets were completely pilled! Gross feeling. Cricket...

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Helpful?
Thank bubsue
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

On behalf of everyone at the hotel, I do apologize sincerely about the issues you experienced throughout your stay. We appreciate you taking the time to provide feedback so we can be sure to address those items with each responsible department. There have been a lot of transitions at our hotel over the past month, and lots of exciting remodeling...

New South Wales, Australia
Reviewed 29 August 2015

Folks, is this place a joke? I note the reply from the Manager in relation to Kathi D's review, one week ago, about being charged twice. Don't be fooled, it is not an isolated event. We have just been charged twice - same as Kathi - on two different credit cards. Despite repeatedly asking for this to be fixed over...

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Helpful?
Thank Jamaican-Luck
GMHolidayInnLaCrosse, General Manager at Holiday Inn Hotel & Suites La Crosse, responded to this review

Thank you so much for taking the time to review our hotel online. We appreciate your feedback and we apologize for the inconveniences you experienced. With debit and credit cards, you may see the authorization on your account as "pending" for 5-10 business days beyond your stay with us. That is an incremental hold that will be released per your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Hotel & Suites - LaCrosse. We are proud to offer a non-smoking environment in all our guest rooms. A great night's sleep is ensured on our new Simmons Plush Beautyrest World Class mattresses in our NEWLY RENOVATED hotel. The Holiday Inn Hotel & Suites is located 1 block east of the Mississippi River, in the heart of historic downtown La Crosse. The Holiday Inn Hotel & Suites has 114 rooms with free high-speed wireless Internet access, and 27 inch TVs with over 70 cable channels. The Holiday Inn Hotel & Suites - LaCrosse, offers its guests an indoor pool, over-sized whirlpool, fitness center, guest laundry service, and complimentary shuttle service to and from transportation centers & clinics. The hotel also has a lobby business center with wireless Internet access, PC, printer and FAX machine, as well as a 500 sq. ft. meeting room located just off the hotel lobby. Burger Fusion is the Holiday Inn Hotel & Suites' unique restaurant and lounge; open for breakfast, lunch & dinner, Burger Fusion features gourmet burgers, mac n cheese, and shakes. The La Crosse Convention Center directly across the street offers a connecting skywalk. Major medical centers & colleges, Trane Co., City Brewery & our own Oktoberfest, make La Crosse a great destination. ... more   less 

Additional Information about Holiday Inn Hotel & Suites La Crosse

Address: 200 Pearl St, La Crosse, WI 54601-3216
Region: United States > Wisconsin > La Crosse
Price Range: $142 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites La Crosse 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn La Crosse Hotel La Crosse
La Crosse Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites La Crosse staff and other travellers.
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La Crosse, Wisconsin

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Questions? Get answers from Holiday Inn Hotel & Suites La Crosse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check your bill before your leave.”
KudosKompliments, 12 Jan 2017 | Read review
“We were in room 521 & 510. Both rooms were quiet.”
DeniseA72, 3 Dec 2016 | Read review
“Lower rooms might have better internet”
timetogo132, 12 Oct 2016 | Read review
“Check for construction first and find out if rooms available away from it.”
25douglast, 14 Jul 2016 | Read review
“Higher floors on west side give you a sunset view, and (maybe) a water view.”
DC_Fanatic, 12 Jul 2016 | Read review
5 of 5