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Hampton Inn & Suites Grafton

420 reviews
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Traveller (8)
Room & Suite (23)
Dining (4)
Overview
  • Excellent61%
  • Very good26%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Grafton
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Feb.27 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)Write a Review
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All reviewswater street breweryconcordia universitybrewery restauranthighway sidegreat hotelthe breakfast areaking suitecomplimentary breakfastclean roomsmilwaukee areagreat staypool and hot tubup to dateeasy accesswould stay here againwaffleswi
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21 - 25 of 416 reviews
Reviewed 17 November 2017

room was nice , clean, comfortable beds could have done with out breakfast interstate side is noisy stay on first floor if you have children, because a 30lb 3yr old playing and skipping was to noisy for the person below us at 7pm

Review collected in partnership with Hampton
Thank benjamink828
Response from Chris G, Manager at Hampton Inn & Suites GraftonResponded 17 November 2017

Thank you for staying with us and for providing valuable feedback. We want all of our guests to have a wonderful stay and glad to hear it was clean and comfortable. We hope to see you again soon! Kind Regards, Hotel Management

Reviewed 28 October 2017 via mobile

All good things to say. Friendly staff. Comfy & warm. Nice cozy beds. Excellent coffee. Well prepared full breakfast until 11:00 AM. Pool and hot tub open til midnight. Good amount of grocery / food items for purchase.

Thank tylerjC3580NQ
Response from Chris G, Manager at Hampton Inn & Suites GraftonResponded 7 November 2017

Thank you for the 5 star review and for staying with us. It's always a pleasure reading that our guests are enjoying their stay. We look forward to welcoming you back! Kind Regards, Hotel Management

Reviewed 18 October 2017

This hotel is "okay". The best component of staying here is the comfort of the beds. They are really comfortable...as are the pillows. The staff is friendly and pleasant...but a bit incompetent. Not on top of things... but not dreadful.

Review collected in partnership with Hampton
Thank Catie V
Response from Chris G, Manager at Hampton Inn & Suites GraftonResponded 7 November 2017

Our guests should count on us for a great stay and we apologize for letting you down. All feedback is taken seriously and shared with the staff to provide a better experience. We hope that you will give us another try. Kind Regards, Hotel Management

Reviewed 15 October 2017

An update is needed. The rooms appear over used and in need of updating! The exterior and lobby are fine, the staff is friendly. Our room was dingy and did not have a clean fresh feeling. Needs an update and maybe better lighting.More

Review collected in partnership with Hampton
Thank aandjzone
Response from Chris G, Manager at Hampton Inn & Suites GraftonResponded 7 November 2017

Thank you for staying with us and for the feedback. The voice of our guests are taken seriously and utilized in our continuous improvement roundtable discussions. Prompt action will be taken in order to provide a better overall experience. We wish you safe travels and...More

Reviewed 13 October 2017

Everything was very good. I rarely rate anything excellent which implies there would be no need for improvement therefore, a very good rating encourages workers to strive harder. Keep up your great works.

Review collected in partnership with Hampton
Thank Pookie049
Response from Chris G, Manager at Hampton Inn & Suites GraftonResponded 7 November 2017

Thank you for staying with us and for the great review. We strive to be the best and appreciate the encouragement. We hope to see you again soon. Hotel Management

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 114 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (23)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Ask for a room that does not face the freeway."
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"Large suites great for large family gatherings. Get two adjoining rooms to maximize."
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"Do not expect to receive the type of room reserved. If you have specific requirements use another hotel."
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"I have no tip, only stayed here one time"
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