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Suites at Northshore

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Suites at Northshore
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109 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Stoughton, Wisconsin, United States
Reviewed 4 weeks ago via mobile

This was the place my family and I always stayed at in the area: it's close to my parents and easy access from major roads. Ever since they lost the Marriott status I won't stay there again. The person that checked us in didn't look like an employee but instead a guest, without a name tag and a baseball hat...

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Thank Kelly H
Sturgeon Bay, Wisconsin
Reviewed 15 April 2016 via mobile

I guess this used to be a nice place. Not anymore. The room was not very clean especially where a vacuum couldn't reach. Every time you shut the microwave door plaster falls out from behind it. The strangest thing was a medical glove over the smoke detector. I had to turn the hot water on from under the sinks and...

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1Thank sheesheelala
Columbus, Ohio
Reviewed 29 December 2015 via mobile

This used to be our go to spot in the North Shore. Once they lost the confidence of Marriott, that should have been a warning sign. They used to have highly motivated staff and attention to detail. GONE. They used to have a customer centric mindset. NOT ANYMORE. Good, quick breakfast. NOPE. Management that cares. NO WAY. Before you book,...

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2Thank LorJarv
Boston, Massachusetts
Reviewed 28 December 2015

We have stayed here for many years. It changed ownership from Residence Inn last year. It was marginal then, it's gone way down hill. Other reviews here have mentioned housekeeping issues - we didn't have that but only stayed 2 nites. But the breakfast is horrid now. Before ownership change, there was hot breakfast - "budget" style, but decent and...

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Thank RS L
Columbus, Ohio, United States
Reviewed 27 December 2015 via mobile

Booked a suite at this hotel for specific room type, location and other needs. The reservation was made 3 weeks in advance. At 10pm the night before our arrival, we were informed we did not have a room due to "construction." So am I to believe that 1) they booked a room for occupancy and then started to renovate? 2)...

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2Thank Patrick J
Baltimore, Maryland
Reviewed 27 December 2015

We 've been staying here from since Dec 23 and will check out Dec 27. We stayed here in 2008 when it was still under Marriott and had a great experience. Unfortunately, now they are independent, and the service has gone from bad to worse and worst! Bad: Dec.24 - My husband and I came to the dining area to...

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4Thank lovetotravel12321
Union, Kentucky
Reviewed 11 December 2015

The good: Very convenient location, nice rate, spacious rooms, the rooms are kept VERY clean. Pleasant staff, very helpful. Good beds, a touch soft for my taste (very firm) but I think most folks would really like them. Having a kitchen is really nice if you are staying for a long time. The not so great: facility needs a little...

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1Thank Mark L
Fairfield, Connecticut
Reviewed 26 October 2015 via mobile

I have stayed here 4 times now for various reasons. As others have said, it is very close to everything so location is certainly great. The rooms are fine. Yes it is a bit worn down in places, but certainly not uninhabitable. Breakfast is fine. It is certainly not gourmet but it will work. However get there early as I...

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2Thank Sara G
Sarah C, General Manager at Suites at Northshore, responded to this review

Thank you so much for your feedback! I am very sorry your stay here at the Suites at Northshore was less than satisfactory. We strive to meet the expectations of every guest, and our own, in this case we failed. I ensure you that I will share your comments with our team and prevent these issues from happening in the...

Sherwood, Wisconsin
Reviewed 25 October 2015 via mobile

Roomy, clean, and comfortable. Stayed in a Penthouse, which means an additional bed and bath in the loft. It was an affordable option, right next to I43, literally. It is very similar to condos we have rented in Door County, meaning the decor is a bit dated, but it has everything you need.

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1Thank DKout
Sarah C, General Manager at Suites at Northshore, responded to this review

Thank you for your review! I am pleased to hear about your wonderful stay here at the Suites at Northshore. I will share your feedback with the staff and if you come back to the Glendale area we would be happy to set you up with a future reservation. - Sarah

Bracknell, United Kingdom
Reviewed 10 October 2015

I chose the Suites at Northshore at the very last minute as I needed to be in a meeting in Glendale, and I must admit it is a superb hotel in the form of what I might describe as a 'suite village or compound'. The properties range from a very generous suite to multi storey, multi room houses! I was...

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Thank Nimapolice7
Sarah C, General Manager at Suites at Northshore, responded to this review

Thank you so much for your response! We are so thrilled that your stay was comfortable and that you enjoyed your suite. We would love to accommodate you again if you are ever back in the area. - Sarah

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Short and Long Term Lodging that is the perfect "Home Away From Home". Reasonable rates with great value. ... more   less 

Additional Information about Suites at Northshore

Address: 7275 N Port Washington Rd, Glendale, WI 53217-3412 (Formerly Residence Inn Glendale)
Region: United States > Wisconsin > Glendale
Hotel Class:3 star — Suites at Northshore 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Glendale
Glendale Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Suites at Northshore staff and other travellers.
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Questions? Get answers from Suites at Northshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the freeway.”
 of 5 bubbles 535markl, 10 Dec 2015 | Read review
“Ask staff for any choice at check in and they will help”
 of 5 bubbles Nimapolice7, 9 Oct 2015 | Read review
“Choose an upper level room to avoid the noise from a squeaky floor”
 of 5 bubbles plschilt, 19 Aug 2015 | Read review
“My tip: Don't go! The pictures they provide on their site is misleading”
  • Broken toliet tissue roll holder
  • Did not vacuum in the room before we checked in
  • Patch work throughout the room
  • Stain and holes throughout the room
  • Broken lock for balcony door (did not feel secure in room)
  • Grease drippings above stove area
  • Filthy chairs in room
  • Filthy chair in rooms
 of 5 bubbles 151cj, 6 Aug 2015 | Read review
“Get a second floor suite”
 of 5 bubbles SteveC83, 21 Jul 2015 | Read review
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