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The Abbey Resort

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The Abbey Resort
The Abbey Resort
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1,024 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
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Reviewed yesterday NEW

Hotel was okay, not great, but fine. Lobby needed updating as fixtures were out of date, and a new design scheme. It's a sprawling place with corridors of rooms going in all directions. Nice were little sitting areas in each corridor. Their "fine dining" restaurant was average in ambiance, slow service, and overpriced food. Better bang for buck was their...

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Thank 665francesy
Pleasant Prairie, Wisconsin
Reviewed 2 days ago NEW

My husband and I usually spend a weekend away at the Abbey in late winter. We always find the property and rooms to be well maintained, they did just replace carpeting throughout. This resort offers activities for all ages and do a pretty good job at keeping families busy during the winter months. I love the location of this property...

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Thank erinw88
Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

Outside of the front desk reception the service and amenities are great. We checked in on 02/17 for the 3 nights. Got in around 5:30 and the young gentleman at the front desk was incredibly surly. Too bad he doesn't like his job - please get a new one. We like to come to this area or Lake Geneva from...

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Thank Bank_Nerd
Chicago, Illinois
Reviewed 1 week ago via mobile

We just returned from a family getaway at the Abbey Resort with our two boys, ages 9 and 4. We visited for their Lego weekend, when their conference rooms and meeting areas are set up with elaborate Lego displays and models. We arrived at around 6pm on a Friday evening. The lobby is really beautiful, like an older Scandinavian lodge....

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Thank ameyls
Reviewed 1 week ago via mobile

This is the second time my husband and I visited the Abbey resort. To be perfectly honest, we were disappointed. Our first time was great, the service was superb. But not sure what happened this time. The room cleanliness is good-no complaints here, we were satisfied. My husband and I went out for drink to the West Bar and drink...

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Thank Coffeelover03
Reviewed 1 week ago

Very friendly staff and comfortable room. I had a suite which accommodated 2 adults and 3 children, a little on the pricey side however. Although they asked how many people were in the room, we had to ask for towels both days. No big deal

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Thank Brenda S
Reviewed 1 week ago via mobile

My wife and I came here for our first overnight by ourselves since our daughter was born (she stayed with grandma and grandpa). The Abbey Resort exceeded our expectations in every way. Our room was clean and ready when we checked in, 240 West provided us with a fantastic meal, and the gift shop even stocks Spotted Cow Beer, so...

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Thank Ben K
Milwaukee, Wisconsin
Reviewed 1 week ago

Nicely updated property. Comfortable & cozy sleeping rooms with nice views. Spa experience was excellent. Liked the variety of activities the resort offered on the weekend as well - craft classes of various sorts, a bonfire with smores, live entertainment. Made for a nice quick relaxing get away.

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Thank Pam S
Chicago, Illinois
Reviewed 1 week ago

We usually stay in Lake Geneva but since this was a last minute getaway all the hotels were booked so we decided to go across the lake and stay in Fontana at the Abbey. It was okay. The room was much smaller than the pictures look and there really isn't a lot to do there unless you want to swim...

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Thank Zena347
Chicago
Reviewed 1 week ago

Twice already I called after my stay. Hours after I left, a charge came up on my credit card. I called the service desk. I was told it was a room service charge. I informed I ordered no room service. Put on hold. Now I'm told it was a tax and that it will "drop off" my card in three...

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Thank universityprof
Sara S, Guest Relations Manager at The Abbey Resort, responded to this review

Universityprof, I am very disappointed to read of your experience. Could you please contact me at schmitz@theabbeyresort.com so that we can rectify this matter for you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 

Additional Information about The Abbey Resort

Address: 269 Fontana Blvd., Fontana, WI 53125
Region: United States > Wisconsin > Fontana
Price Range: $154 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Abbey Resort 3.5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Abbey Resort And Spa
Abbey Hotel Fontana
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin
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Questions & Answers

Here's what travellers have asked, with answers from The Abbey Resort staff and other travellers.
15 questions
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Questions? Get answers from The Abbey Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite was nice for 5 people”
 of 5 bubbles brendasE3906AZ, 14 Feb 2017 | Read review
“Ask to be on the first floor you get a patio off your room then.”
 of 5 bubbles Zena347, 13 Feb 2017 | Read review
“No tip necessary. All rooms are a delight.”
 of 5 bubbles margeo2013, 2 Feb 2017 | Read review
“Our room was on the courtyard, at this time of year the harbor is frozen and the outside pools are closed.”
 of 5 bubbles tcarter525, 24 Jan 2017 | Read review
“rooms with a balcony are very nice”
 of 5 bubbles jamietravels2017, 12 Jan 2017 | Read review
5 of 5