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Best Western Plus Eau Claire Conference Center

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Traveller (52)
Room & Suite (96)
Pool & Beach (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Free parking
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
Mid-range
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT
Hotel deals
669Reviews
173Photos
2Q+A
65Room tips
Traveller rating
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Popular mentions
Grandson who is 18 and I went on a one night road trip to Chippewa Falls to the Mason discount shoe outlet. It's not about the shoes even though we both got a pair, but the opportunity to bond and enjoy a cool trip together. We shared the driving and realized this may be our
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Review collected in partnership with Best Western
Hotel's Favourite
The staff was very friendly when we made the reservations and remembered to put in the notes that we wouldn’t be getting there until very late. Super easy check in, our room was super clean with tons of pillows! I loved the added touch of ear plugs, although we didn’t need them.
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Review collected in partnership with Best Western
Response from ddean55, General Manager at Best Western Plus Eau Claire Conference Center
Responded 2 weeks ago
Dear Diane M, Thank you for taking the time to review your stay with us. I am happy to hear you were able to enjoy a few of the extra touches we strategically place in your room for an extra special experience! We have a great team here who fully enjoys practicing the "art of hospitality", focusing fully on our making your stay a memorable one. We do understand that when it comes to hotels in the Chippewa Valley, you have many choices. We appreciate you choosing us and hope that you will visit us again in the future. Have a great week!
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Feels like home whatever I stay here always have nice conversations with the staff they’re very courteous very laid-back I’ve never had anyone there there always great something wrong there always willing to fix it you guys are great hotel keep up the good work
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Review collected in partnership with Best Western
Response from ddean55, General Manager at Best Western Plus Eau Claire Conference Center
Responded 10 Jan. 2019
Dear Connector03701443145, Thank you for taking the time to review your stay with us and for all of the kind words. We have an amazing team of people here that enjoy making your stay a "home away from home". It is such a treat for us to hear that we are succeeding in that area. We understand that you have many choices when it comes to hotels in the Chippewa Valley. We are honored that you choose us! We look forward to your next visit. Happy New Year :)
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Expensive and you have to pay for the coffee pods that are used for the in room coffee pot provided. However there are free dog treats in a bowl at reception counter.? This is filled every day. Mind you.. nothing for cats and they require paying customers to pay extra for
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Review collected in partnership with Best Western
Response from ddean55, General Manager at Best Western Plus Eau Claire Conference Center
Responded 2 Jan. 2019
Dear Safari51758624053, Thank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are pleased to offer Keurig Coffee Makers in all of our Guest Rooms, as well as 4 complimentary Pods with replacements of what you use at no charge during your stay over service. I understand we did not refresh your room due to a Do Not Disturb sign, and apologize that you did not receive the replacements in the typical manner. In the future, please note that we do offer complimentary 24-hour tea & coffee in our Lobby Area. I would also like to thank you for the suggestion to offer our Cat Loving Guests treats for their furry family members! We do not have nearly as many cats visiting our property as we do dogs, so we appreciate you bringing that to our attention :) I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Very handy location next to 94. Everything was fine (reception, getting the room, etceteras.) except there was no bar/grill on Sunday. Therefore had to go out (which was not hard to do.) Also, it was crowded at breakfast (several families with multiple kids) and the bacon ran
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Review collected in partnership with Best Western
Response from ddean55, General Manager at Best Western Plus Eau Claire Conference Center
Responded 2 Jan. 2019
Dear Paul C, Thank you for taking the time to review your stay with us. I am sorry you were unable to enjoy our Pub, which is unfortunately closed on Sundays. Hopefully you were provided a list of local restaurants that are within 5 minutes of our property, as well as several that will deliver for our guests that want to avoid going out in the cold weather. We hope that you will come back and visit us again and enjoy the many specialties of our amazing chef, and perhaps set aside some time for relaxation in our nice warm Jacuzzi or warming up by the fireplace. Happy New Year!
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Hi Terri, We offer ear plugs as a amenity for our guests. We have no issues with thin walls or noise but some guests find them useful for sleeping. We also offer bottles of water, mints and our Kuerig coffee makers as a comfort item for an enjoyable stay. Thank you for your interest and if you have any other questions feel free to contact me at the hotel at 715-838-9989. Best Regards, Sondra Morgan General Manager
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Hi, We do have a Double Queen Suite that has one room with 2 queen beds and a additional living space with a pull out couch.. We could put a roll away in there as well. When are you visiting the area? Breakfast is also included. Feel free to contact me at 715-838-9989. Hope to see you soon!
0 votes
"The two-room suites are great, especially if you travel with small children,"
"Can only say our room window faced the front of building and we had no road noise issues so that was good."
"quiet area so side of hotel doesn't matter."
"We were on the second floor. We found the room very quiet. The laundry room was close by, so I caught up on some laundry."
"We liked the third floor. The convention center is at one of the building, where there would be more traffic and elevator noise."
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PRICE RANGE
USD 104 - USD 158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western eau claireeau claire best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Trail Lodge Hotel & Suites
LOCATION
United StatesWisconsinEau Claire
NUMBER OF ROOMS
85
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