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Sheraton Milwaukee Brookfield Hotel

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Sheraton Milwaukee Brookfield Hotel
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627 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Hyattsville, Maryland
Reviewed 2 weeks ago

They are upgrading this property so we had to enter through the back. I don't give them any negative points for that because obviously they are looking to improve the property and it will be nicer in the future. My issue and it annoyed me to no end has to do with the housekeeping. When I checked in they asked...

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Helpful?
Thank 20,781
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Dear Guest, I very much appreciate your review, and sincerely apologize for the issues you encountered while staying with us. I will personally pass along your comments to my departments for review and training. I hope you will consider coming back to see the wonderful changes that the renovation will bring and give us another chance to show you our...

Coon Valley, Wisconsin
Reviewed 3 weeks ago via mobile

The hotel lobby was under renovation, so the restaurant and bar were moved to a random room off the main hall, and the reception desk was a portable unit. My room itself was fairly quiet and the bed was comfortable, but the carpet was worn and frayed in spots. I would never stay here again were it not for work.

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Helpful?
Thank Pam U
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Dear Pam, I want to thank you for taking time to send us a review. I wanted to let you know that I have passed on your comments to my staff. Our renovation of the Bar and Restaurant will be completed in January, with the lobby being completed in March. We have some room upgrades being completed during that time...

Benowa, Australia
Reviewed 4 weeks ago

A very disappointing stay. Our room was right by the Sheraton Club room hallway door and throughout the night, every time someone went through the hall, the door slammed and woke us as. So not a good sleep at all. The hotel is undergoing reception renovations currently however the makeshift reception area is fine. The rooms are very stale and...

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Helpful?
Thank Lisa M
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi Lisa, Thank you so much for your review. I am truly sorry about your unpleasant experience while staying with us. As we move forward to complete our Lobby and our Bar & Lounge renovation, we will also be addressing all of our room concern, so I will pass this on to my staff. I hope you will give us...

Stevens Point, Wisconsin, United States
Reviewed 4 weeks ago via mobile

Traveling in the area, not feeling well, I booked a room via hotwire. We arrived and my reservation had not yet processed. The staff, hearing I was ill, kindly offered me a chair, got me a sprite, and got us in a room quickly. The room was very nice with a king bed and couch. Toiletries were also nice and,...

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Helpful?
Thank Scott_Jennifer_S
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi Scott, Thank you so much for taking time to write a review for our guests. I am so glad to hear that our staff was kind and caring, as we pride ourselves on treating our customers with the best service. I am thrilled our accommodations met your needs and I look forward to seeing you again. Yours in Hospitality...

Trout Lake, Washington, United States
Reviewed 4 weeks ago

This one was a hard one to write up because they are remodeling the front/lobby area and the pictures of the planned results are beautiful. However, there were some elements of the present condition that I will write about. I usually travel on a tight budget so I was surprised that a hotel of the stature was offered at a...

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Helpful?
Thank Doug A
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi Doug, Thank you for the positive feedback! Our renovation should be complete by March. We are very excited about our new look and welcome you back to enjoy those changes! Yours in Hospitality, Jacque

Eau Claire, Wisconsin
Reviewed 10 December 2016

The Hotel is under renovation but with that said the place is clean and the staff very friendly. Great location right off the free way and close to shopping and plethora of restaurants to choose from.

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Thank weliketoeats
Mexico
Reviewed 16 November 2016

I've stayed at this hotel several times during the last few years. The last year, the hotel's service has improved dramatically, however the hotel was starting to look a little bit dated. Fortunately, the hotel is being renovated. They will completely redo the lobby, restaurant, bar and public space. They are also working on the guest bathrooms and the Sheraton...

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Helpful?
Thank portlog
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Dear Portlog, Thank you for your positive feedback. We know the renovation is inconvenient for our guests and wanted to make sure they were not forgotten during the process. The results of the renovation will be amazing. We hope you will like it as well. With Hospitality, Jacque

Drammen
Reviewed 12 November 2016 via mobile

Ok hotel but it starting to be a bit worn down they were rebuilding the reception when I stayed there. So everything was a bit ad hock a bit disappointed with the receptionist that did not call me a cab but gave me 3 business cards instead which I find a bit odd and disappointing. The gym facilities is good...

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Helpful?
Thank Innino1
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Dear Innino1, Thank you so much for your review. I am truly sorry about your bad experience while staying with us during our renovation. We take pride in providing top notch customer service to our guests. Our guests comfort is our priority. I have addressed your concerns and we have taken steps to insure it will not be an issue...

Philadelphia, PA
Reviewed 5 November 2016

Rooms are large and well appointed. Hotel is under extensive renovation. Part of parking lot is blocked off, but there is still sufficient parking. Restaurant not renovated yet and is a bit tired. Staff is wonderful.

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Helpful?
Thank patraveller2007
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Dear patraveller2007, Thank you for staying with us at the Sheraton. It is great to hear you enjoyed your stay and we were able to meet your needs with our rooms. As we move forward with our renovation, the restaurant will be updated to include new menu items. I will be sure to pass on your comment to the staff....

Ripon, Wisconsin
Reviewed 31 October 2016

The Sheraton on South Moorland Rd is located in a great neighborhood with shopping and great places to eat all within walking distance. If you are looking for a place to stay and do not want to stay downtown Milwaukee, The Sheraton in Brookfield is the place to stay. Only a few mintues to State Fair Park/Convention Center or even...

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Helpful?
Thank aaronk346
Jacque R, General Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Dear aaron346, Thank you for taking time to share your experience here at the Sheraton Milwaukee Brookfield. We take pride in providing our guests with a top notch experience. We look forward to seeing you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Milwaukee Brookfield Hotel is near downtown Milwaukee, Mitchell (MKE) airport, and GE corporate headquarters. Located off I-94, our luxury accommodation has 19,000 sq ft of meeting space. ... more   less 

Additional Information about Sheraton Milwaukee Brookfield Hotel

Address: 375 S. Moorland Road, Brookfield, WI 53005
Region: United States > Wisconsin > Brookfield
Price Range: $127 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Milwaukee Brookfield Hotel 3.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Sheraton Brookfield
Sheraton Milwaukee Brookfield
Brookfield Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Milwaukee Brookfield Hotel staff and other travellers.
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2 months ago

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Questions? Get answers from Sheraton Milwaukee Brookfield Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure you do not get a room near any internal connecting doors”
 of 5 bubbles T4523CHlisam, 20 Dec 2016 | Read review
“I was on the 3rd floor of 4 and it was very quiet. I would assume the 4th was even better.”
 of 5 bubbles 874DougA, 17 Dec 2016 | Read review
“Plenty of rooms to choose from and they have a second building.”
 of 5 bubbles aaronk346, 31 Oct 2016 | Read review
“wifi is free if you are a high level spg member”
 of 5 bubbles robj5, 29 Sep 2016 | Read review
“Ask for a south side room.”
 of 5 bubbles blonde1023, 17 Aug 2016 | Read review
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