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The Greenbrier

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Traveller (1728)
Room & Suite (253)
Dining (74)
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Overview
  • Excellent65%
  • Very good20%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“bunker tour”(512 reviews)
“afternoon tea”(158 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Reviews (2,725)
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Traveller rating
1,740
556
252
111
61
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1,740
556
252
111
61
Show reviews that mention
All reviewsbunker tourthe main dining roomafternoon teadorothy draperdress codeprime westjerry westbucket listchampagne toastgolf coursesouthern charmhorseback ridinghistoric preservationturn down servicegolf clubcarriage ridewalk in closet
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811 - 815 of 2,720 reviews
Reviewed 17 October 2015 via mobile

I had an issue with the staff of the Yard's circa 5pm. I was told by an employee that a pair of shoes (since they didn't have my size) would arrive at 6:30pm. She quickly shuffled off turning her back to me to deal with...More

Thank sartreorcamus
Response from Jeff K, Manager at The GreenbrierResponded 26 October 2015

Thank you for choosing The Greenbrier. I sincerely apologize for the atypical situation you encountered at Yarid's ... and have brought this lapse to the attention of the shop owner. We sincerely appreciate your kind comments concerning the service from Carol, the doormen, and the...More

Reviewed 17 October 2015

This is and exceptional resort. Taking the tour of the Bunker is a must and also the tours of the indoor and outdoor premises. It's just something everyone should do once in their life...or more if you could afford it!

Thank margoyager
Response from Jeff K, Manager at The GreenbrierResponded 26 October 2015

Thank you. We take great pride in making memories that last a lifetime ... and look forward to serving you on a return visit very soon.

Reviewed 16 October 2015

This is a once in a lifetime experience. The historical significance coupled with its old world luxury made for one of my most memorable trips ever. The room was luxurious top notch. The spa was the best massage I have ever had. The Main Dining...More

1  Thank Chickelbuck
Response from Jeff K, Manager at The GreenbrierResponded 17 October 2015

The ladies and gentlemen of "Team Greenbrier" sincerely thank you for your patronage and kind words. We look forward to the honor of serving you again soon.

Reviewed 16 October 2015

I love the ambiance of this great hotel. The Dorthy Draper decor isn't everyone's taste ,but I loved it. The afternoon tea is a very social event. Dining is top notch as the prices reflect. My room was very spacious with a double bed, desk,...More

Thank dmstueve
Response from Jeff K, Manager at The GreenbrierResponded 16 October 2015

Thank you for your kind words about and patronage of "America's Resort". It was our honor to serve you ... and the warm and caring ladies and gentlemen of Team Greenbrier look forward to welcoming you back often.

Reviewed 15 October 2015

My husband surprised me with a stay here on a drive through WV. The grounds were beautiful. The staff was so friendly and helpful. Dinner was absolutely romantic and the food to perfection in taste and temperature. I was so excited to be there that...More

Thank 460Maggie49
Response from Jeff K, Manager at The GreenbrierResponded 16 October 2015

Thank you for choosing The Greenbrier and for your kind report concerning the grounds, food and overall experience. We sincerely regret your lack of rest because of the mattress in your room, and I have asked that it be replaced immediately. We do have a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 200 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 200 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1728)
Room & Suite (253)
Dining (74)
Pool & Beach (66)
Family and Play Areas (18)
Business Centre & Event Rooms (10)
Questions & Answers
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sha82nni
17 April 2018|
Answer
Response from TheGreenbrier | Property representative |
Thank you for your interest in The Greenbrier. The Ladies and Gentlemen at "America's Resort" stand ready to welcome you. May the 25th to June the 1st is available and Reservations may be made by contacting our Personal... More
0
Votes
DaveD78
12 March 2018|
Answer
Response from TheGreenbrier | Property representative |
David, thank you for interest in The Greenbrier. With 10,000 plus acres of mountain landscape we offer something for everyone. America's Resort offers a family friendly pool, carriage rides, bowling alley, movie theater... More
0
Votes
SardoNoomspa
12 March 2018|
AnswerShow all 3 answers
Response from TheGreenbrier | Property representative |
Thank you for your interest in The Greenbrier accommodations, The spring row cottages feature a parlor with a queen size sleeper sofa, wood burning fireplace, and wet bar. From the parlor you progress to a hall featuring a... More
0
Votes
Room Tips
"Ask for a room close to the lobby/ main entrance. It makes it easier to access after a long day of walking!"
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"Beautiful, luxurious accommodations"
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"Try the spring row cottages."
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"It was wonderful in the West Virginia wing."
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