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I was in town for an education conference. My workplace set me up in the Clarion. It was beautiful inside and out. The rooms were clean and most of the staff was pleasant. The restaurant inside had wonderful food and the staff there were very...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 11 April 2016
We very much appreciate and value your feedback and will share it with our team. Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!
Room and bath and amenities were adequate, parking was inconvenient, staff were indifferent. Meals expensive in the motel, with no continental breakfast option. The town itself is expensive, hipster-oriented shabby chic, but this is a modern building, with severe architecture--in fact it looks too much...More
1 Thank Ciderwinemaker
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 23 March 2016
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Easy to locate hotel. The young man at the desk for check in was very accommodating when we requested a change in a room so we could all be close together. Luggage carts readily available. The rooms were clean with nice linens. Coffee pot in...More
Thank Deborah B
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 8 February 2016
Thank you for choosing our hotel to stay at while visiting Shepherdstown. We hope to see you again on your next visit!
Big bold numbers gave the rate (military / gov) as $89 / nite. Same on rate acknowledgement at check-in. *Sticker shock* at checkout: the bill was nearly $100 and we are talking in the BOONDOCKS, folks! I went back and only then saw that taxes...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 22 January 2016
We are very sorry for the misunderstanding that taxes were not included in with the room rate. We hope this doesn't stop you from staying with us again!
My boyfriend and I stayed here on New Years Eve and attended the New Years Eve party being held there. The party was a blast and was thankful to not have to spend too much time in a dirty room. The first room we were...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 7 January 2016
Thank you so much for taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies. Thank you for bringing this into our attention as...More