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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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226 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Reviewed 4 July 2015 via mobile

The hotel is alright. The staff attentive even for a late night check in. The rooms pretty standard for an aging budget hotel. They offer discounts for AAA members which was a plus. When on a road trip I only expect a hot shower and a clean comfortable bed. They delivered on both. The hotel does need some cosmetic updates,...

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Helpful?
2Thank Germaine A
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us at the Clarion Hotel. We hope to see you on your next trip to the area!

Stockbridge
Reviewed 27 June 2015

This hotel is in small town maybe 12 minute ride back roads to Charlestown casino. Nothing around hotel, thought the GPS had us lost. Great lobby and rooms very nice. See where someone said rooms adequate, well he is just crazy, rooms were nice and the beds were very comfortable. Would stay again and like to visit the area.

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Helpful?
1Thank Z5928TDjohnl
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

On your next visit you must check out "downtown Shepherdstown" on German Street only 1/2 of a mile from the Hotel. There are shops and restaurants that you might enjoy! Hope to see you again soon!

Lewisburg, West Virginia
Reviewed 16 June 2015

I was there for a church retreat. The conference rooms were good, the temperatures fairly consistent, except once and that was corrected. Coffee was out in the lobby and wasn't really kept full. I missed my morning coffee a lot. The location is good, both woods nearby for walking and Shepherdstown for restaurants and browsing. The pool was open and...

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Helpful?
2Thank wvjake
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so thrilled that you enjoyed your stay with us at the Clarion Hotel. It seems as though you had a wonderful time! And yes, the chocolate mousse is absolutely delicious! :) Hope to see you again soon!

Scottsdale, Arizona
Reviewed 14 June 2015

The Clarion was selected to host out-of-town guests for my son's wedding. His bride is from West Virginia and we are from Arizona, so we were part of the out of town guests. We booked several rooms for our family (groom's parents, grooms sister and her family, groom's youngest sister and her beau). During our five night stay, we found...

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Helpful?
2Thank Donna I
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely proud of the staff that we have at the Clarion Hotel and are beyond proud to hear this. We hope that you enjoyed your stay with us. If you are in the Shepherdstown area again, you must come see us!

Alpharetta, Georgia
Reviewed 3 June 2015

The exterior of the hotel is nice and so is the lobby and public areas. The rooms are adequate, but quite dated. The beds are just ok, not really uncomfortable or super comfortable. Bathroom looked old. The largest issue was the wifi, it was basically non-existent. This hotel could be great with a few small updates and boosted wifi service.

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Helpful?
2Thank DM_1278
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon on your next trip to Shepherdstown!

Raleigh, North Carolina
Reviewed 5 May 2015

There were a several issues during my weekend stay recently that made it less than stellar. First, there were glasses left outside guests room on Thursday when we checked in and they were still there on Sunday when we checked out. Second, we lost cablevision twice and then gave up on watching TV. The first time, we called the front...

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Helpful?
1Thank travelingon1944
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We sincerely apologize for your recent stay with us at the Clarion Hotel. You did not receive the service that we expect from our employees and for that we are sorry. I have notified the management staff so we can get matters like these resolved. We hope you give us another chance in the future if you are ever back...

Maryland
Reviewed 4 May 2015

We booked a room at a disgusting hotel nearby and had to leave- we found this place on a whim and it was an awesome clean hotel compared to the other. I will always read reviews before booking a place.

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Helpful?
1Thank d l
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy that you went on a "whim" and decided to stay at the Clarion Hotel! We hope that we see you again on your next trip!

United States
Reviewed 30 April 2015

I've stayed here before and I didn't recall the rooms being so outdated. This place is pretty on the outside, and the lobby is fancy, but the rooms are lacking. There were CHUNKS of wood missing from the bedside table. The wifi was abysmally slow. Continental breakfast costs $11. As a conference center, it's also always overrun by people. And...

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Helpful?
1Thank Elizabeth M
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are sorry to hear that because of your recent stay with us, you have cancelled your future reservations. We hope that you reconsider us in the future and give us another chance!

Washington, DC
Reviewed 25 April 2015

This is a fine hotel outside Shepherdstown. I was here for a conference, and there don't seem many other options in the area if you are visiting. It is quite nice, but the problem is that there is an odd lack of focus on the details that makes a stay first rate. Check in was slow but congenial. I had...

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Helpful?
1Thank PADutchman
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are terribly sorry to hear that your stay with us was less than satisfactory. I have notified the proper managers to resolve the issues that occurred. We hope on your next trip to Shepherdstown, WV that you may give us a second chance!

Frederick, Maryland
Reviewed 13 April 2015

My best friend and I came to Shepherdstown for an overnight girls' excursion. The area is quaint and the dining options are tremendous. This was the first time we had stayed somewhere other than the Bavarian Inn. The room was outdated but seemed clean enough, which is the most important element to me! The woman who greeted us at the...

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Helpful?
1Thank MoonliteMaven
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I'm so sorry to hear about your issues with the glasses in your room. I have notified the Housekeeping Manager in regards to your experience. That is not only unsatisfactory to you, but to us as well. I hope on your next stay in Shepherdstown you allow us to have another chance to impress you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Rumsey Tavern
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Region: United States > West Virginia > Shepherdstown
Price Range: $150 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
1 question
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Atlanta, Georgia

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the front of the hotel and away from the elevators because of the noise.”
  • Nice big living room
  • Big bed in the suite
  • Front of the hotel and parking lot
  • Bathroom is small but in good condition
  • Nice desk and strong WIFI
  • Sunrise from the room
 of 5 bubbles PrawetJ, 23 Nov 2016 | Read review
“Do not stay in room 404.”
 of 5 bubbles LordThomMohr, 17 Oct 2016 | Read review
“Even the room near the elevator was quiet.”
 of 5 bubbles T4199SYpauld, 28 Aug 2016 | Read review
“Rooms on the far side of the hotel are quieter -- they are looking out at the grounds and fitness center -- NOT the parking lot.”
 of 5 bubbles barbara12november194, 2 Aug 2016 | Read review
“We love a King size bed. We always get a room fit for the king.”
 of 5 bubbles T8654QOcarolh, 26 Jul 2016 | Read review
5 of 5