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The location - in the middle of nowhere ... You can't walk from the hotel to some store or attraction. However, this is a big hotel where Washington Government holds lots of their conferences and trainings, the hotel has a very nice restaurant (where some...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded today
Happy to hear that you were able to take advantage of our Fitness Center and Rumsey Tavern! The Rumsey Tavern even has Tuesday Trivia, Kareokee Wednesdays, and for the rest of this month we'll have beer & wine tastings on Fridays :)
This Clarion appears to be a small notch above your typical Choice Hotel. It is fairly large and harkens you back a little to when they tried to build more grand style hotels. It is located back away from any busy roads which makes for...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded yesterday
Thank you for taking the time to tell us about your stay. We are pleased to hear that you enjoyed it as much as we do. We hope to see you again if you are in the Shepherdstown area again!
While I have not stayed in this hotel, I’ve recommended it to friends and family and they have all been pleased. This review is about a wonderful breakfast experience. My friends and I met here before walking the C and O canal. Among us we...More
Thank Elle R
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 4 days ago
We always try to make our guests and customers have a home-away-from-home experience, no matter if they are coming to our restaurant or staying in one of our hotel guest rooms. I have notified the General Manager & Candace's managers for her job well done!...More
Capitalizing on U.S. government business. Restaurant is okay, especially if you like American food. Box lunches are overpriced. Needs an overhaul. Carpets in rooms are old and smelly. Service is cheerful but there's nothing special about this place.More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 1 week ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More
We were in Shepherdstown for a wedding and stayed 3 nights at the Clarion. Our check in experience was great, very accomadating to us, moving our room to be closer to other guests we were traveling with. Our room was nice and very clean. The...More
Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded 3 weeks ago
Thank you for taking the time to let us know about your stay. I am sorry to hear that housekeeping staff did not clean your room... perhaps you had your Do Not Disturb sign on your door? I am happy they remembered you liked fresh...More