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Clarion Hotel & Conference Center

ClarionHotelsUSD 179*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Clarion Hotel & Conference Center
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231 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

It was a practical sturdy kind of place. I liked that I was easily warm at night with the blanket provided, I only used the heat for 1 evening. The microwave, fridge and coffee maker were very nice to have. I really liked that the management put a double port USB charger on the nightstand. nice touch! Everything was a...

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Thank Kira v
various
HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017

Was there for a week on a business trip with a large group. The hotel specializes in this and did a very good job handling us all. The rooms were well equipped and clean. Despite the many people staying there, it was quiet enough for a good night's sleep. The bar/restaurant is handy but if you want to get into...

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Thank RetiredDude
About Hotel's Favourite Review
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I wanted to take this opportunity to thank you for letting us know about your recent stay at the Clarion Hotel. Your comments allow us to ensure we are providing the best accommodation we can for guesting traveling to the area.

Alexandria, Virginia
Reviewed 4 weeks ago

The place is clean. The service is very good. The staff is friendly and pleasant. But for such a quaint town and Shepherdstown, this place is a highly corporate contrast to a charming town. No reason not to stay here other than it is a bit pricey for a rural area, and there is no local charm.

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Thank Jon S
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I want to thank you for sharing your feedback about your recent stay with us. Input from guests like you will ensure we continue to provide the best accommodations we can to all travelers.

WV
Reviewed 23 March 2017

My husband and I stayed here several times this past year as a quick get away. The property is nice. The restaurants are all very good. I really like the Rumsey Tavern but they have other choices as well. Staff is very nice and accommodating. The rooms are very VERY basic. They are old and are in bad need of...

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Thank desvw1029
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

The Rumsey Tavern's food is delicious! We are glad to hear that you enjoy it as well. Unfortunately, that is the only option we have in our hotel but there are restaurants downtown. We understand and agree with you that our rooms need updating - we are doing renovations soon and can't wait for you to see the rooms once...

Wilmington, North Carolina
Reviewed 10 March 2017

I had stayed at the Clarion several years ago and the hotel, services and accommodations were very nice. I returned last weekend to find the lobby and entryway very nice with a water fountain and beautiful paintings of the area. The food at the Rumsey tavern was good; service, except for Todd, was average. They clearly were not organized nor...

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Helpful?
Thank chrissie63
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us. Thank you for bringing this into our...

Washington, DC
Reviewed 11 February 2017

The hotel offers a shuttle service to all the local restaurants and grocery stores in Shepherdstown. Sue, the shuttle driver, is a local celebrity. Originally from New York, she took a wrong turn and ended up in Shepherdstown. She knows the town well, and is very happy to point out the local sights along the way, offer restaurant recommendations, grocery...

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Thank Nitin878
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete a review on your stay. Please accept my apologies for falling short of your expectations on some aspects of your stay. However, we are thankful that you enjoyed your stay despite some issues. I appreciate your feedback as this is our best resource for improving guest services. We all hope that we...

Harpers Ferry, West Virginia
Reviewed 28 November 2016

We have eaten Brunch at the Hotel for many years. We always enjoyed going there for Brunch. However, over the years, we have noticed a decline in quality of food and service. Our latest experience was a extremely disappointing. We were seated at a table and invited to help ourselves to the Brunch. We started out with roasted vegetables, crab...

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Thank 2012DCB
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

On behalf of the entire Clarion Hotel staff, I sincerely apologize for your recent experiences with our Sunday Brunch. I will pass this along to the Food & Director as well as the General Manager of the Clarion. We hope you give us another chance to impress you!

Washington DC, District of Columbia
Reviewed 23 November 2016

We visited Shepherdstown unplanned so no rooms in the historic town were available. We got the last two suite at the Clarion. The hotel is located a little out of town in the new housing development near the high school and with about 15-20 minutes walk to the historic center. It is a great place if you need to be...

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Thank Prawet J
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

So happy to hear that you enjoyed your stay with us. If you ever stop in Shepherdstown area, we hope you choose us again! :)

Huntington, West Virginia
Reviewed 24 October 2016 via mobile

Stayed at the Clarion-not my first visit. Room was comfortable and appeared clean. Food and service at hotel restaurant in the past was awful so I didn't try to eat there. The only coffee in the morning was from a machine...who does that anymore. Overall experience average-the amenities are not what you would hope for.

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3Thank jenniferplymale
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I'm sorry to hear that your recent trip was not up to par. I hope you give our restaurant another chance. The complimentary coffee that we keep in our hotel lobby is freshly brewed in our kitchen and available to all hotel guests in urns. The coffee in the restaurant is also freshly brewed. Perhaps the coffee machine that you...

Reviewed 21 October 2016 via mobile

Good hotel, very good service and standard clean rooms. Pleasant stay on budget. There is gym and sauna but there are also running trails in vicinity. It is situated 15 minutes walking distance from the Main Street.

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1Thank Vladan R
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you on your next trip to Shepherdstown!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Rumsey Tavern
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Dr, Shepherdstown, WV 25443-9602
Region: United States > West Virginia > Shepherdstown
Price Range: $188 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 168
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
1 question
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Atlanta, Georgia

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor is handy.”
RetiredDude, 25 Feb 2017 | Read review
“Get the front of the hotel and away from the elevators because of the noise.”
  • Nice big living room
  • Big bed in the suite
  • Front of the hotel and parking lot
  • Bathroom is small but in good condition
  • Nice desk and strong WIFI
  • Sunrise from the room
PrawetJ, 23 Nov 2016 | Read review
“Do not stay in room 404.”
LordThomMohr, 17 Oct 2016 | Read review
“Even the room near the elevator was quiet.”
T4199SYpauld, 28 Aug 2016 | Read review
“Rooms on the far side of the hotel are quieter -- they are looking out at the grounds and fitness center -- NOT the parking lot.”
barbara12november194, 2 Aug 2016 | Read review
5 of 5
ClarionHotels
USD 179* /night
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TripAdvisorUSD 179
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Prices are for 1 room, 2 adults
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