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Only hotel in Newell. Very nice staff and rooms are clean. I am not a huge fan of holiday inns as I like Hampton inns better however this is a decent options and beats making a long drive when visiting the refinery.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express NewellResponded 14 October 2016
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More
Good hotel. Staff is friendly. Food could have a little more variety . But I understand it's not the staffs fault. All the ladys take pride in there jobs they do . My company's books this place all the time .
I have stayed here for more than 120 nights over 5 business trips in the past 15 months. The only hotel in small town Newell, hence you don't have much of a choice.
Really a simple, no frills hotel.
The staff make the place exceptional...More
Visited for 2 nites with elderly parents to go to live horse racing. The hotel is remarkably clean, and beds very comfortable. Shower was one of the best I've seen! Only problem was that the check-in was stretched out to a half-hour all because my...More
Found this spot by mistake, it's in the middle of nothing. Upon check-in the young lady acted as if I was disturbing her (not sure how, no one around). Provided my IHG number...twice...... and surprise! Was brevet entered. Received no welcome points, received no upgrade...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express NewellResponded 17 June 2016
Thank you for being an IHG Rewards Club Spire Elite member and submitting your review. We do always ensure we provide the benefits according to each level of our loyalty scheme. I am sorry that we failed to deliver an exemplary customer service...More
USD 102 - USD 150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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