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Holiday Inn Martinsburg

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Holiday Inn Martinsburg
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208 Reviews from our TripAdvisor Community

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Showing 207: English reviews
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Medellin, Colombia
Reviewed 31 January 2017

Went there on a business trip, it was ok. Breakfast was better than I expected, and people were very nice. There's an indoor pool but didn't have time to use it. Very well located next to many restaurants and a Walmart.

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Helpful?
Thank saestru
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for staying with us while in Martinsburg on business. We're so glad you enjoyed the breakfast in our in-house restaurant and had pleasant interactions with our staff. Next time you're in the area, we hope you'll consider staying with us again.

Greer, South Carolina
Reviewed 29 November 2016

As a business traveler I always stay at HIE when available...even when out of the country.....I am actually still in he HI in Martinsburg, WV. This morning thinking like every other HI I've stayed in I went down for the complimentary breakfast which was the usual average fair....over cooked bacon, scrabbled eggs etc....as I was leaving I was informed I...

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Helpful?
1Thank Lamalooper
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Lamalooper, Thank you for staying with us! We appreciate your feedback and apologize that you were not aware of the cost of breakfast. You are correct. Someone should have mentioned the cost of breakfast to you whether at check in and/or in the restaurant. We're sorry that was not done in your case and appreciate you bringing that to...

Reston, Virginia
Reviewed 14 November 2016

We booked a rewards night and were very pleased with everything. The king room was well appointed and comfortable and included a Keurig machine and refrigerator. There is a restaurant on site, but we didn't use it.

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Helpful?
Thank kenbrad
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for staying with us during your rewards night getaway! We appreciate your loyalty to the IHG brand and are so thrilled that you enjoyed your room and the amenities provided. Please come back and visit us again.

Baltimore, Maryland
Reviewed 26 October 2016

I visited this hotel in October 2016. The room that I stayed in was a one bedroom suite. I stayed for one night, and this room was spacious and comfortable. The next morning (Sunday) I went down to the restaurant which had a nice breakfast/ brunch buffet. The food was good the waitress, Angie/Angela was very professional. Overall, I found...

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Helpful?
Thank ReeAmor
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for staying at Holiday Inn Martinsburg! We are glad to hear that you enjoyed a comfortable, quiet stay. Thank you for your feedback and compliments of our hotel and staff. We hope to have the opportunity to serve you again.

Timonium, Maryland
Reviewed 22 October 2016

We booked this Holiday Inn for two nights through Trip Advisor because we were unable to get a room in Berkeley Springs. The parking lot was closed and being repaved. Dump trucks blocked the front of the building. Not a good sign... We registered (warmly greeted by two very pleasant staff) and asked about the mess. They assured us that...

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Helpful?
Thank Birchie1
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Birchie1, Thank you for staying with us. We appreciate your valuable feedback and apologize that your stay was not more peaceful. We hope to have an opportunity in the future to exceed your expectations.

West Hopkinton, New Hampshire
Reviewed 18 October 2016 via mobile

We always stop here going to fl from nh. Pet friendly and yes u pay more than the cheaper hotels BUT we have never left with flees which can be devastating , southern fleas takes months to eradicate. Fleas r a problem in cheaper hotels and we know There is an indoor pool and full restaurant and bar. We would...

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Helpful?
Thank clwmurphy2014
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for your loyalty to Holiday Inn Martinsburg during your travels! We appreciate your valuable feedback and lovely compliments of our hotel and staff. We look forward to your next visit and the opportunity to exceed your expectations.

Brunswick, Georgia
Reviewed 18 October 2016

My husbands family had a reunion this past July in Martinsburg, this is what brought us to this motel. The motel its self was nice, we brought our small dog so we were put in a room on the bottom floor. The entrance to the first floor was in the back of the motel and we came into the stairwell...

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Helpful?
Thank Alisa C
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi Alisa C, Thank you for sharing your experience at our property. We apologize that it was not a more pleasant experience. While our location is convenient being so close to the interstate, it does at times present an issue of traffic noise. We are also aware of the guests who took it upon themselves to light fireworks on the...

Boston, Massachusetts
Reviewed 16 October 2016 via mobile

Unusually nice accommodation. Hotel level with pool, restaurant. More like this could bring Holiday Inn back. Definitely would stay here or any similar place. One complaint: like lots of places, it's WiFi lite! Why don't they realize that in the modern world fully active, accessible and fast WiFi is like having the electricity on all the time? This is a...

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Helpful?
Thank joethewrangler
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hi joethewrangler, Thank you for staying at Holiday Inn Martinsburg during your travels. We appreciate your compliments of our property, and we're glad you took time to enjoy the hotel's amenities during your stay. The wifi will be getting a much-needed upgrade very soon. Thank you for your feedback! We hope to see you again.

Lady Lake Florida
Reviewed 27 September 2016

This is very clean and well run Holiday Inn. I have stayed here previously and the quality is consistent. The rooms are very updated, spacious and clean. The staff is friendly and caring. While eating an early morning breakfast the General Manager, Tom, I believe, stopped at our table and asked how we enjoyed are stay and if there was...

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Helpful?
Thank CHUCKIEJR
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for staying with us while in Martinsburg! We appreciate your return visit and are thrilled to hear that you were satisfied with the service and amenities. Thank you for your compliments of our property and staff. We hope to see you again.

Richmond, Virginia
Reviewed 12 September 2016

This hotel is always a good stay. It is right of I 81, is close to plenty of restaurants and activities. We generally stay one night passing through. We were disappointed to arrive at about 9:45 on a Friday evening and learned that the restaurant and bar had already closed. We would have enjoyed a snack and a drink. Overall...

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Helpful?
2Thank Bob D
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you, Bob D! We always appreciate hearing feedback from our guests. Thank you for your loyalty to Holiday Inn Martinsburg and the IHG brand. We hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Martinsburg! This hotel is conveniently located off I-81 exit 13 in Martinsburg, WV. All 120 guest rooms including 10 two-room suites and 4 whirlpool suites are beautifully decorated with many amenities for the comfort of our guests. Each room offers free high-speed Internet and its own refrigerator and microwave. Our location is perfect for leisure and business travelers alike with its close proximity to the IRS Center, VA Hospital, Charles Town Races and Slots and Harper's Ferry NHP.Heatherfield's, our in-house restaurant, serves breakfast and dinner 7 days a week. An elaborate brunch buffet is offered every Sunday while a daily luncheon buffet is available Monday through Friday. Dine-in where Kids Eat Free in a casual family atmosphere or order from our room service menu. Enjoy a relaxing drink at our lounge which is open Monday - Saturday.The Holiday Inn Martinsburg offers a guest business center equipped with a PC desktop and printer. Fax and photocopy services are offered at the front desk. Maintain your exercise routine in our 24 hour fitness center or just relax by our heated indoor pool.Consider us for your next convention or social affair in our 3,872 sq. ft. ballroom or inquire about one of our many smaller private meeting and board rooms.We are a pet friendly hotel. ... more   less 

Additional Information about Holiday Inn Martinsburg

Address: 301 Foxcroft Ave., Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: $163 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Martinsburg 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Martinsburg Hotel Martinsburg
Martinsburg Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Martinsburg staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Martinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms are almost the same.”
saestru, 31 Jan 2017 | Read review
“Breakfast is not free”
Lamalooper, 29 Nov 2016 | Read review
“Check upcoming events before booking!”
Birchie1, 21 Oct 2016 | Read review
“If you bring a pet you will be on the bottom floor”
alisac331, 17 Oct 2016 | Read review
“Restaurant has great food with no room service charge. Breakfast buffet for 7 bucks is fantastic..”
CHUCKIEJR, 26 Sep 2016 | Read review
5 of 5