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Days Inn Martinsburg

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Traveller (9)
Room & Suite (8)
Dining (4)
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Overview
  • Excellent12%
  • Very good24%
  • Average32%
  • Poor19%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Days Inn Martinsburg
Special Offer: Save $8 off Per Night
Hotel deals
Offers from Days Inn Martinsburg
Special Offer: Save $8 off Per Night
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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Traveller rating
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Time of year
LanguageEnglish
48
90
109
75
51
Show reviews that mention
All reviewsunder new managementfront desk personnellitter boxyoung manwake up callyogurtstaff was friendlyroom was clean and comfortablewould stay here againlong drivecomplimentary breakfastconvenient locationkobepetdogsmallwalmart
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11 - 15 of 373 reviews
Reviewed 3 March 2018

This is the 2nd time I have stayed here. Not impressed. First the employees were smoking right in front of the entrance.. not in designated area. The internet was so slow. The microwave in my room DID NOT WORK.. The phone in the room DID...More

Review collected in partnership with Days Inn
Thank babybabbles31
Response from Tina M, Guest Relations Manager at Days Inn MartinsburgResponded 5 March 2018

babybabbles31, Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the internet during your stay. Also, we are sorry for the disappointing service you received from our staff at that time. Our team is...More

Reviewed 27 February 2018 via mobile

To begin with we were greeted with a no vacancy sign on the door but when we asked about other hotels in the area we were told that they did have a room. After a difficult day of travel we thought that was a good...More

Thank ajmOttawa
Response from Tina M, Guest Relations Manager at Days Inn MartinsburgResponded 1 March 2018

ajmOttawa, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and...More

Reviewed 21 February 2018

Doors need replaced, carpet needs replaced, and it wouldn't hurt to clean the floors. Stairwells and elevators were dirty. Housekeeping did the best they could with what they had in the rooms, but open/public areas could use some attention. Tried to close the bathroom door...More

Review collected in partnership with Days Inn
Thank katrinamjernell
Response from Tina M, Guest Relations Manager at Days Inn MartinsburgResponded 23 February 2018

katrinamjernell, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We...More

Reviewed 20 February 2018

Stopped here on our way south, after a long day's drive. We were looking for a comfortable place to get a good night's sleep and got neither. Perhaps the "We do not rent to locals" sign on the door should've been a clue. The room...More

Thank lindandy50
Response from Tina M, Guest Relations Manager at Days Inn MartinsburgResponded 23 February 2018

Dear lindandy50, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve...More

Reviewed 2 February 2018 via mobile

I am not sure where to start, I am in town for a funeral and found this on the Wyndham app. I have stayed at several of their properties and many Days Inn and have never experienced anything like this place before. I will start...More

1  Thank jmatchbox75
Response from Tina M, Guest Relations Manager at Days Inn MartinsburgResponded 6 February 2018

jmatchbox75, Thank you for taking the time to share your feedback. We are sorry for the disappointing service you received from our staff at that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. We...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Room Service
Dry Cleaning
Room amenities
Microwave
Details
Price range
USD 62 - USD 87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 62 - USD 87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (9)
Room & Suite (8)
Dining (4)
Questions & Answers
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unsatisfiedguest2015
13 March 2015|
Answer
Response from DalenDeb85 | Reviewed this property |
Not surprised, they accused us of stealing a pillow! $20.00 charge as well, supposed to be getting it back, but not seeing it so far. Rebecca assured me that she "could refund it this time, but in the future, she won't be... More
0
Votes
manny4470
9 March 2015|
AnswerShow all 4 answers
Response from 12thumper34 | Reviewed this property |
Sorry for your experience. While I was there the staff seemed nice enough, but the hotel itself was a mess. This was not a place I would stay at again.
3
Votes
Room Tips
"Ask for a room on the opposite side of the interstate, for less traffic noise."
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"Go somewhere else."
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"Best view upstairs"
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"Top floors have best views"
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